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High School Customer Service

Location:
Carroll, IA
Posted:
November 05, 2012

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Resume:

Barbara Gold

Email: abpel6@r.postjobfree.com

Address:

City: Carroll

State: IA

Zip: 51401

Country: USA

Phone: 712-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Educational Background:

High School Dipolma from Buena Vista University, Denison IA 1/2001 to 12/1980 (Early Childhood Education)

High School Dipolma from Northwest Missouri State University, Denison IA 1/2001 to 11/2012

High School Dipolma from University of Science & Arts of Oklahoma, Denison IA 1/2001 to 11/2012

High School Dipolma from American Institute of Business, Denison IA 1/2001 to 11/2012

Job History / Details:

Career Overview

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Skill Highlights

Problem resolution

Administrative support

Meet deadline

Telephone Skills

Self-starter

Project planning

Microsoft Office skills

QuickBooks

Customer Service oriented

Team Player

Professional Experience

June 2004 to Current

Forever & Ever, LLC & Forever More, LLC/ dba/Sears Hometown Store Carroll & Storm Lake, IA

Vice-President/Co-owner

Purchased the local Sears store. Completed two weeks of intense training in IL with Sears Corporate Headquarters. Assist in running the store with my husband who is President. Hire, dismiss, and train current and past employees. Pay all bills and purchase supplies/uniforms for both stores. File daily reports, maintain daily reports for Corporate Headquarters, complete employee scheduling and compile hours and complete payroll. Address customer complaints and assist in sales of merchandise and running the cash register.

September 2006 to June 2012

Carroll Community School District Carroll, IA

1st Grade Teacher

Taught all general education classes to 18-25 students. Worked collaboratively with parents, staff, faculty, and administration. Organized and directed various meetings with parents and peers. Managed scheduling of daily work for students and organized field trips for 150 students and faculty. Completed reports for federal, state, and local administration. Wrote and received several grants.

July 1992 to April 2005

I-K-M School District Irwin, IA

Elementary Teacher

Taught grades PS - K deaf students and PS - K, 2nd-4th grade students. Responsible for all general education to students. Moved grade levels as a very large class moved through the system. Spent last 2 years teaching Preschool and Special Education Preschool with the district. Applied for and received several grants. Worked collaboratively with parents, staff, faculty, and administration. Organized and directed various meetings with parents. Compiled data for and completed local, state, and federal reports.

August 1990 to May 1992

Manson-Northwest Webster Community School District Manson, IA

Deaf Educator

Taught all general education subjects to one deaf student and interpreted for specials and assemblies. Organized after school sign language classes for regular education students to encourage interaction among the deaf student and her peers. Compiled reports for various local, state, and federal administrators. Worked closely with parents to further students learning.

August 1985 to December 1989

Iowa Western Community College & American Institute of Business Council Bluffs & Chickasha, IA & OK

College Student

Full-time student and part-time employee at various jobs: checker at a grocery store, receptionist in offices, and motel clerk.

February 1979 to June 1982

Greyhound Bus Lines Dallas, TX

Executive Administrative Assistant

Career with Greyhound Bus Lines began in Des Moines, IA, office as secretary to the Des Moines Office Manager. Answered phones, typed correspondence and reports, filed, greeted customers and handled customer complaints when Manager was out of the office. The last two years of my career there was spent in Dallas, TX, and ended with the title as listed above. I worked directly with union representatives and the Vice-President of the Southwestern region. Responsibilities included dictation, typing, filing, submitting reports, and coordinating meetings and travel accommodations for the Vice-President.

Education

1995 Buena Vista University Denison, IA

Endorsement Early Childhood Education

endorsement added to teaching license: Early Childhood/Elementary Education

1991 Northwest Missouri State University Maryville, MO

graduate classes Masters in Special Education

Graduate classes towards a Masters degree in Special Education

1989 University of Science & Arts of Oklahoma Chickasha, OK

Bachelor of Science Deaf Education

Received Deaf Education Degree in December of 1989

passed the Oklahoma Teacher Exam

1980 American Institute of Business Des Moines, IA

Associate of Arts Secretarial Management

Courses including Keyboarding, Business Management, Accounts Receivable, Forkner Shorthand & other related coursework



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