Supply Chain Customer Service

Steven Sherwood

Email: abpel1@r.postjobfree.com

Address: *** *** *******

City: San Marcos

State: CA

Zip: 92069

Country: USA

Phone: 760-***-****

Skill Level: Management

Salary Range: $120,000

Willing to Relocate

Primary Skills/Experience:

Supply Chain Management Supply Chain Sourcing Warehousing Process / Performance Improvement Cost Reduction / Control

Educational Background:

Masters Degree, Naval Post Graduate School

Naval Post Graduate School, 08/2007 - 05/2009

Monterey, CA

Associate Degree, Marketing

Hawaii Pacific University, 08/1996 - 05/1998

Honolulu, HI

Job History / Details:

STEVEN SHERWOOD 752 Via Cafetal San Marcos, CA 92069

864-***-**** abpel1@r.postjobfree.com

TRANSPORTATION, WAREHOUSING AND SUPPLY CHAIN MANAGER

Combining corporate vision and values with visionary strategy and leadership to deliver profitable business solutions.

Performance-driven transportation and warehousing manager with proven excellence in strategy development, implementation and leadership over multimillion-dollar budgets and complex inventories throughout multiple locations. Strong communicator, listener and leader with proven ability to build cohesive and productive teams consisting of as many as 400 employees, effectively serving thousands of customers daily throughout more than 70 locations. Sources and negotiates global vendor contracts and monitors compliance to maximize quality and minimize risks. Combines strong analytics and big-picture perspective to identify opportunity and drive change, resulting in optimal cost control, comprehensive resource management and supply chain best practices. Core Competencies include...

Budget Management

Project Management

Business Turnaround

Quality Management Supply Chain Sourcing

Resource Optimization

Vendor Management

Cost Reduction & Control Strategic Planning

Risk Management

Policy Development

Conflict Resolution Supply Chain Management

Contract Strategy & Negotiations

Process/Performance Improvement

Economic Program Development

- Expert knowledge of Government contracts, FAR (Federal Acquisitions Regulations) DFARS, AFARS, and MNFARS.

- Administered audits for compliance, received and passed Procurement Management System Assessments (PMSA).

Technical Skills include: MS Access, Viso, Publisher, advanced Excel (pivot tables), Word, PowerPoint. Training and experience with Fluor's ERP MATMAN, along with multiple IT applications.

PROFESSIONAL EXPERIENCE

Fluor Corporation 2011-present

MATERIAL CONTROL MANAGER

Hired as a Materials Control Supervisor, challenged to optimize resources and reduce surplus through improved processes and cost control. Managed logistics and compliance, material orders and delivery dates to satisfy all project requirements. Built a cohesive team environment with high productivity and exceptional safety awareness, while improving both inventory and procurement processes with remarkable speed and measurable results. Promoted through four positions within one year to lead material control initiatives including planning, execution and reporting for a $22M inventory and 202 employees with 15.4k lines in 7 regional warehouses throughout Afghanistan.

* Planned and managed all Internal and External Purchase Requisitions, and Allowance Stock Lists (ASL) for 7 warehouses, throughout Northern Afghanistan.

* Developed and implemented plan to reduced surplus and excess for more than 70 sites ahead of schedule that reduced carrying costs by $280M and cost avoidance of $250M.

* Enabled key leadership to increase efficiencies by creating reporting capabilities that illustrated backlogs, current workloads and processing times for each section. Demonstrated how to monitor and track processes, and anticipate and resolve conflict while sustaining compliance within corporate guidelines.

* Increased warehouse average transactions per person from 4 to 40 by leveraging lean six sigma models to evaluate and improve inefficiencies in workflow.

* Managed the successful opening of two new warehouses in three months` time. Developed warehouse layout to optimize resources and created new stockage listing, stocking plans and issuing processes. Selected and trained warehouse staff and established operational best practices for both locations.

Defense Logistics Agency Support Team in Afghanistan 2010-2011

COMMANDING OFFICER

Recruited to standardize supply and distribution services for the U.S. Military and other contracts supported by the U.S. government. Identified backlogs in carrier holding yards and prioritized material movement, prioritizing cargo with commander`s goals and increasing readiness. Established command policies and standardized the materials handling processes for product deliveries to customers in the first-ever documented process in nine years.

* Produced $100 million in cost avoidance through the creation and implementation of a new supply chain process that provided first-time visibility of material backlog.

* Provided immediate availability of 1,500 containers that had been stagnant for 3 years, eliminating $58 million in shipping charges by utilizing innovative supply chain processes to align materials on-hand with order history and work with senior teams to promptly allocate existing containers within 6 months.

* Reduced delivery processing costs from $700,000 to $10,000 per day by reengineering processes using the distribution model of Defense Logistics Agency Distribution, six sigma processes and standard commercial practices.

* Identified a large material choke point that contained over $12 million of unused material-inventoried and reintroduced material into the supply chain and distributed to key projects.

Defense Logistics Agency Distribution in San Diego 2009-2011

MILITARY LIAISON OFFICER, CONTRACTING OFFICERS` REPRESENTATIVE

Managed the distribution of the military cargo for the southwest region of the United States for the Army, Navy, Air Force, Marines, and Coast Guard. Demonstrated exceptional customer service skills and ability to work with diverse fleet and shore-based units. Worked in a contract operation and distributed cargo to more than 2,000 customers daily. Collaborated with contractors to ensure correct procedures and assignments were followed through and communicated with customers. Managed approximately 400 personnel with four direct report managers. Negotiated and monitored contracts, managed complex moving timelines and coordinated material supply chain to more than 80 ships and ground deliveries.

* Established the San Diego Air Craft Carrier Material Processing Center on time and within budget. Streamlined material processing and reduced load and stow time through the development of extensive advanced planning.

* Eliminated unnecessary stock, reduced material distribution costs and designed alternative cost-saving plans.

* Improved customer satisfaction by developing a customer survey that garnered a 60% response rate and defined the needs of military customers who identified deficiencies in distribution processes.

* Reduced delivery touch points from 9 to only 3 before delivery as a result of initiating streamlined processes.

Joint contracting Command for Iraq and Afghanistan 2006-2007

COMMANDING GENERALS STAFF, OPERATIONS OFFICER

Served as Mission Commander for the economic operation of local national employment. Developed and implemented the Host Nation Business Plan to provide increased economic capacity for Iraqi industry. Led a development project with IBM as the Program Manager of the next-generation Advanced Contract Tracking Tool, which included more than $1.4 billion in developing requirements and contracts, funding, and implementation. Successfully implemented rollout and provided technical support and software upgrades throughout Afghanistan and Iraq.

* Enabled the economic development of Iraq and Afghanistan and helped to employ local nationals through the development of a policy for the Joint Contracting Command for Iraq and Afghanistan, supporting the theater commander`s effects-based contracting goal.

* Cultivated the integration of Iraqi women into business as the sponsor of an educational seminar that provided Iraqi women with information about owning businesses, as well as completing and winning contracts. The success of the program enabled expansion of the seminar throughout Iraq and Afghanistan.

* Reduced the strategic air lift requirements for Operation Enduring Freedom by collaborating with key stakeholders to identify possible reductions in lift requirements. Located alternate sources of supply and reduced the amount of material that needed to be flown in, condensing the wait time for strategic material to meet mission needs.

* Developed and implemented ideas to encourage market improvements and to provide more economic stability as a member of the Economic Development Board for Iraq.

USS Makin Island 2005-2008

AVIATION SUPPLY OFFICER

Managed a $7.7M aviation supplies inventory and provided efficient stock management despite fluctuating materials needs for aircraft maintenance. Established leadership over a staff of 25, and led all training and equipping processes.

* Maximized $10 million in funding and ensured non-procurement of obsolete materials by validating inventory requirements.

* Coordinated the initial supply support of 10 departments, managing $40,000 in funds and ensured timely and proper execution of the Government Purchase Card transactions and monthly closeouts.

Naval Regional Contracting Center Singapore 2002-2005

DEPUTY DIRECTOR LOGISTICS SUPPORT CENTER

Worked with foreign government officials to coordinate the movement of passengers and cargo for the U.S. Government. Provided services to more than 62 ships and five carrier battle groups, three amphibious readiness groups and four surface action groups. Managed ship visits to foreign ports of call.

* Exceptionally managed the contracted Air Mobility Command Terminal in Singapore, despite enormous workload and little airfield operation knowledge. Established working relationships with Republic of Singapore Air Force, Republic of Korea Air Force, and local Defense Attache Office personnel.

* Executed the safe handling of over 10,000 pieces of cargo per month at a vital air link for Diego Garcia and transiting Fleet units.

* Saved the Government a projected $50M per year in avoided costs by establishing the first NAVSUP Advanced Traceability and Control node for Singapore. Wrote internal working procedures, Hired personnel, procured equipment, and established funding.

* Managed the arrival and embarkation in Singapore of the President of the United States and other official visits.

* Reduced customer wait times and increased productivity by creating and implementing standardized processes.

* Spearheaded the elimination of fruit and vegetable spoilage of more than $5k per month and reduced government costs of $360k by analyzing the shipments to Diego Garcia and the complete interaction of the supply chain.

* Produced government savings of $500k and eliminated the need for numerous contracted agents by consolidating ships husbanding contracts to 2 agents across 15 countries.

* Cut $100K per year in costs and returned the Military Welfare and Recreation program to financial stability.

* Greatly improved Southeast chain support in only a few months from beginning assignment.

USS Buffalo 2000-2002

SUPPLY OFFICER

Planned, managed and sourced all supplies, support, and sustenance for the USS Buffalo that valued up to $10-million in parts and the execution of a $2-million quarterly operating budget while leading 15 personnel.

* Dramatically improved the efficiency and accountability of parts procurement through the development and management of customer service process changes in the Supply Department.

* Demonstrated outstanding initiative and communication skills while overseeing all aspects of the ship`s preparation for multiple missions.

* Significantly improved material readiness throughout the ship`s deployments as an integral contributor to identifying and remediating numerous supply and logistic issues in overseas ports.

* Expertly managed more than $9.5-million supply parts and proved to be an invaluable resource for the supply system and procurement of parts needed in time-critical repairs to vital equipment.

* Streamlined basic supply functions that saved more than 200 hours per week. Consistently identified ways to support the crew and improve training; also led the coordination of professional chef training for at-sea cooks.

EDUCATION

MASTER OF BUSINESS ADMINISTRATION

Emphasis in Government Contracting, Naval Postgraduate School

Outstanding Thesis Award

BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION

Computer Information Systems, Hawaii Pacific University

ASSOCIATE OF SCIENCE, MARKETING Hawaii Pacific University

LEAN SIX SIGMA CERTIFIED

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