Customer Service High School

Casandra Joe

**** **** **** **** *********, MS **350 Mobile: 601-***-**** E-mail: ***********@********.********.***

Objective: To utilize my skills and abilities to promote within a company and personal growth.

Education:

2009-2012 Belhaven University Jackson, MS

Majored in B.B.A- Junior Year

2001-2005 Choctaw Central High School Choctaw, MS

High School Diploma

Experience:

Sept.2011-Current

Data Entry Clerk/ Receptionist at Choctaw Transit Choctaw, MS

Perform day-to-day administrative and general office duties including word processing, copying, filing, faxing, answering phones and data entry. Prepare and process daily ridership report and mileage report on daily basis. Report overall monthly ridership report to Mississippi Department of Transportation on a monthly basis. Prepare and report overall monthly mileage report to Operational Supervisor. Set reservations with our transportation services for our rider(s) for future medical appointments, employment services, or educational services on a daily basis. When needed, carry on dispatch duties. Very multitask

May 2007-March 2011

Cashier at Pearl River Resort Choctaw, MS

Enter purchases into cash register to calculate total purchase price. Accept cash, check, or bankcards for payment; completes check and bankcard transactions according to established procedure. Balanced cash drawer and receipts; documents discrepancies. Keeps register area neat and stocked with necessary supplies. Assist in other areas of store, such as clean-up, shelf-stocking, or keeping merchandise displayed in an orderly manner. Provide great customer service.

March 2006- Dec. 2006

Galley/Utility Hand at Delta Catering GOM Houma, LA

Provide sanitation services on a daily basis; such as housekeeping, custodial and laundry services.

Professional Skills:

Microsoft Office/Windows Typing (45+wpm) Great Communication/

Microsoft Excel/Power point Office Procedures Verbal Skills

Customer Service Skills Clerical Skills Housekeeping/Custodial/

Filing and Editing Telephone Skills Laundry Skills

Current TWIC cardholder

References:

References are available upon request

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