Customer Service Representative

Shaquan Pallet

Email: abpeh6@r.postjobfree.com

Address:

City: Jacksonville

State: NC

Zip: 28546

Country: USA

Phone: 910-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Technical Support Representative; skilled at resolving complex customer service issues in a timely manner. Service Industry; Outgoing [Server] offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.Restaurant professional with 7 years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders.Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Motivated customer service representative with over three years retail experience in a fast-paced environment.Energetic and reliable Retail Sales Associate with 3 years experience in a high-end merchandise environment.

Educational Background:

High School Dipolma from Coastal Community, Jacksonville NC 1/2001 to 8/2012 (Computer Science)

Job History / Details:

Summary

Technical Support Representative; skilled at resolving complex customer service issues in a timely manner.

Service Industry; Outgoing [Server] offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.Restaurant professional with 7 years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders.Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.

Motivated customer service representative with over three years retail experience in a fast-paced environment.Energetic and reliable Retail Sales Associate with 3 years experience in a high-end merchandise environment.

Highlights

Troubleshooting proficiency

Exceptional telephone etiquette

Fast learner

Skilled multi-tasker

Highly responsible and reliable

Works well under pressure

Exceptional interpersonal skills

Extensive hospitality background

Upbeat, outgoing and positive

High-volume dining

Team leadership

Professional demeanor

Detail oriented

Chronology

December 2011 to Current

Cracker Barrel Jacksonville, North Carolina

Server

March 2009 to July 2010

Red Lobster Jacksonville, North Carolina

Cook

February 2004 to April 2006

Macy's New York, New York

Sales Associate

July 2003 to December 2008

Trans Clean Milford, CT

Supervisor

Education

2013 Coastal Community Jacksonville, North Carolina

Associate of Science Computer Science

Coursework in Business and CommunicationsTraining in Customer Service for Technical Support.

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