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Administrative Assistant Customer Service

Location:
Kasota, MN
Posted:
November 02, 2012

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Resume:

Sharon D Zellmer

Email: abpegj@r.postjobfree.com

Address:

City: Kasota

State: MN

Zip: 56050

Country: USA

Phone: 507-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Medical Administrative Assistant: experienced in areas of patient registrations, scheduling appointments, recording and filing patient medical records. Work directly with Dr's/Nursing, entering orders quickly and accurately. Delivering results immediately

Educational Background:

High School Dipolma from South Central Technical, North Mankato MN 1/2001 to 4/2009 (Nursing Assistant)

High School Dipolma from Rasmussen Business College, North Mankato MN 1/2001 to 11/2012

Job History / Details:

Professional Summary

Medical Administrative Assistant experienced in areas of registration of patients, scheduling appointments, recording and filing patient medical records. Work directly with Dr's/Nursing, entering orders quickly and accurately. Delivering results immediately

Licenses

Nursing Assistant-Certified State of Minnesota

Skill Highlights

Interpreting instruction

HIPAA compliance

Patient-focused care

Electronic Medical Record (EMR) software

Time management

Compassionate

Medical terminology knowledge

Charting expertise

Chart preparation/filing aptness

Drug administration trained

Highly motivated

Accountability

Patience and self-discipline

Extensive ER experience

Understands medical procedures

Professional Experience

June 2002 to Current

Rivers Edge Hospital & Clinic St. Peter, MN

Health Unit Coordinator/Administration/Registration/PCA

Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, forms.

Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.

Adeptly managed a multi-line phone system and pleasantly greeted all patients.

Entered orders into the EMR system efficiently and without errors.

Maintained strict patient and physician confidentiality.

Perform patient cares with compassion and accuracy

June 1996 to September 2001

Brown & Brown of MN Mankato, MN

Customer Service Representative/Office Assistant

Identified process improvements in the day-to-day functioning of the department.

Assisted in resolving and satisfying client requests and internal operational issues.

Maintained customer accounts, insuring adequate representation

Proficient with office equipment, software and procedures

Added new accounts

August 1977 to May 1996

JWA/MINN-KOTA MANKATO, MN

Production Worker

Knowledge and assembly of all JWA/Minn-Kota products.

Safety committee member.

Excellent Team worker.

Problem solving, creative thinking, cutting overhead costs, quality assurance and customer satisfaction

Education and Training

2009 South Central Technical NO. MANKATO, MN

Certified Nursing Assistant Nursing Assistant

1996 Rasmussen Business College MANKATO, MN

Business Administration Certificate BUSINESS



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