Administrative Assistant Customer Service

Karen Weintraub

Email: abpeex@r.postjobfree.com

Address: ** ****** ******; Unit 2

City: East Providence

State: RI

Zip: 02914

Country: USA

Phone: 401-***-****

Skill Level: Experienced

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

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KAREN F. WEINTRAUB

26 Summit Street

East Providence, RI 02914

H - 401-***-****

C - 401-***-****

abpeex@r.postjobfree.com

Objective: To provide a variety of administrative procedures while exhibiting

superior communication, customer service, and computer skills within a

professional environment.

WORK EXPERIENCE

Imperial-Deltah, Inc. December 2011 - June 2012

Data Entry Operator/Administrative Assistant

Received and processed Customer returns and repairs

Communicated with overseas Customers

Input invoices, received from vendors, into BellHawk computer system

Prepared shipment documentation for overseas Customers

Adil Business Systems January 2011 - September 2011

RI Department of Health, Complaint Unit

Program Assistant I - RI Complaint Investigation Liaison

Received confidential time-sensitive complaints against medical licensed

professionals and facilities via phone, in-person interview, mail, email, and fax

Processed complaint information in the Acts computer system on a daily basis

Prepared documentation summarizing complaints (e.g. dates, witnesses,

location, perpetrators, etc.)

Responsible for maintaining information in the strictest of confidence

Facilitated compliance to State and Federal (HIPPA) laws

RI Temps April 2010 - January 2011

RI Department of Health, Nursing Unit

Date Entry Operator

Collected, reported and analyzed licensure and personal data of RI nurses

Processed licensure and personal data in the National Council of State

Boards of Nursing computer system

RI Temps March 2009 - September 2009

Department of Behavioral Healthcare, Development Disabilities

And Hospitals - Maintenance Unit

Administrative Assistant

Gathered maintenance requests from various departments via phone

and forwarded requests to appropriate personnel

Communicated with various departments to gather status of maintenance

requests

Assisted departments with billing inquiries

Prepared weekly financial reports

KAREN F. WEINTRAUB

Page 2

The Mitzvah Gift Shop August 2005 - August 2011

Manager, Buyer, Sales

Volunteered services to revive failing business

Gathered Customer feedback to increase service levels

Managed budget and inventory levels

Increased revenues by initiating new sales programs

Identified and selected new vendors to expand product offerings

J.C. Penney 2000 - 2010

Home Decorating Coordinator

Worked in a team environment coordinating warehouse, Customer and

store personnel activities

Coordinated appointments for in-home consultations

Processed orders through computer system

Assisted with marketing of home decorating services to existing and

former Customers

Joseph T. Nottie III, Inc. 1998 - 2000

Legal Secretary

Coordinated real estate and closing activities between banks, clients, and

title officers

Performed administrative and office support activities for multiple

supervisors. Duties included fielding telephone calls, proofreading, receiving

and directing visitors, word processing, filing, and faxing.

Schroff, Inc. 1997 - 1998

Shipping Clerk

Dress Barn 1994 - 1996

Sales Associate

Industrial National Bank 1981 - 1983

Personnel Secretary

EDUCATION

Bay Path Junior College 1978 - 1980

Longmeadow, MA

Associate in Science Degree/Executive Secretarial

COMPUTER SKILLS

Microsoft Word, Excel, Outlook, Access, Type 64 WPM

COMMUNITY WORK

Member and past officer of various community organizations

Fundraiser, organizer

Provide manicures to seniors (under RI License)

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