High School Sales

Melissa Kennedy

Email: abpeeh@r.postjobfree.com

Address:

City: Olathe

State: KS

Zip: 66061

Country: USA

Phone: 913-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Sales Leader who provides exceptional in-home care to dogs. Excels at putting pets at ease and relieving anxiety while they are away from their normal environments.

Educational Background:

High School Dipolma from Gardner Edgerton High School, Gardner KS 1/2001 to 5/2008 (General)

High School Dipolma from Johnson County Community College, Gardner KS 1/2001 to 11/2012

Job History / Details:

Summary

Sales Leader who provides exceptional in-home care to dogs. Excels at putting pets at ease and relieving anxiety while they are away from their normal environments.

Highlights

Coaching and training techniques

Patient and reliable

Shelter management

Socialization Training

Inventory control

Top sales performer

Telephone inquiries

Telecommunication skills

Conflict resolution

Creative problem solver

Excellent communication skills

Courteous demeanor

Energetic work attitude

Active listening skills

Quick learner

Customer service expert

POS systems expert

Opening/closing procedures

Experience

December 2006 to Current

Pembroke Paws Edgerton, Kansas

Sales Leader

Monitored animals' recovering from surgery.Restrained animals during veterinary procedures.Define techniques and coach owners how to modify aggressive behavior, inappropriate urination and separation anxiety.Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options. Corrected problem behaviors through understanding of Pack Dynamics, Canine Psychology and Positive Reward Based Training. Adhered to high standards of safety, cleanliness and professionalism. Achieved detailed grooming including eye care, cleaning wrinkles and dental care and applying bows and bandannas. Contacted new and existing customers to discuss how their needs could be met with specific products and services. Quoted prices, credit terms and other bid specifications. Negotiated prices, terms of sales and service agreements. Responded to all customer inquiries in a timely manner.

February 2012 to September 2012

AMC Movie Theatre Olathe, Kansas

Server/Bartender

Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors. Effectively handled customer complaints and special requests. Provided prompt, efficient, friendly, and quality service at all times. Accurately balanced cash register at all times. Maintained stock levels to prevent shortages of critical items. Quickly mixed a variety of simple and complex cocktails. Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws. Accurately and quickly calculated checks and made change. Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff. Operated credit card machines correctly and quickly. Greeted newly seated guests in a friendly and timely manner. Set up special events and private parties. Accurately filled customer orders. Calculated and returned appropriate change.

Education

2008 Gardner Edgerton High School Gardner, Kansas

High School Diploma General

3.7 GPA

Coursework in Business, Marketing, Communications, Theater and performing arts classes

Johnson County Community College Overland Park, Kansas

Hospitality Managment

3.8 GPA

Coursework in Accounting, Financial Management, Event Planning, Food Service Management, Restaurant Management, Culinary Arts, Marketing, Advertising, Business, Management, and Public Relations

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