Diane Graves
Email: ********@**********.***
Address:
City: Malaga
State: WA
Zip: 98828
Country: USA
Phone: 509-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Ability to work as team player and help achieve goals.
Educational Background:
High School Dipolma from Wenatchee High, Wenatchee WA 1/2001 to 12/1986 (General Classes)
Job History / Details:
Professional Summary
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Ability to work as team player and help achieve goals.
Core Qualifications
Works well under pressure
Upbeat, outgoing and positive
Enjoys new learning experiences
Team player
Self sufficient
Positive and friendly
Excellent communication skills
Computer skills
Extensive customer service
Highly responsible and reliable
Mathematical aptitude
Attention to details
People and detail oriented
Ability to mediate disputes
Listening skills
Energetic self-starter
Telephone etiquette
Experience
June 2005 to October 2012
Horizon Airlines Seattle, Wa
Customer Service Representative
Booked, re-accommodated passengers from canceled flights, problem solved, booked accommodations for passengers with flight disruptions, answered phones, answered phones and helped disabled individuals with their needs.
January 2012 to June 2012
D & J GRAIN SALES Malaga, WA
General
Answered phones, billing, accounts receivable, accounts payable, inventory, scheduled appointments, general sales.
Education
Wenatchee High Wenatchee, Wa
GED General Classes
Studied general studies in needed classes. Excelled in Agriculture and record keeping classes.Member of Wenatchee FFA
References
References available on request