Petra Beemer

Email: abpebk@r.postjobfree.com

Address:

City: Lakeland

State: FL

Zip: 33813

Country: USA

Phone: 863-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Retail Store Manager offering a seven-year background in sales and customer service, as well as in-depth understanding of all operational, merchandising and talent development requirements. Results-oriented Manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.

Educational Background:

High School Dipolma from Gymnasium, Ny NY 1/2001 to 7/1988 (Biology)

High School Dipolma from University of Maryland, Ny NY 1/2001 to 10/2012

Job History / Details:

Career Overview

Retail Store Manager offering a seven-year background in sales and customer service, as well as in-depth understanding of all operational, merchandising and talent development requirements.

Results-oriented Manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.

Core Strengths

Focused on customer satisfaction

Effective workflow management

Training and development

Excellent time management skills

Bilingual in English and German

POS systems

Inventory control procedures

Loss prevention comprehension

Expert in brand appropriate Merchandising

Strong work ethic

Accomplishments

Managed a successful sales team of 13 members who consistently exceeded sales goals by an average of 15 percentage each month resulting in moving an underperforming store to #2 in the company in less than two years .

Designed and executed streamlined menu planning and training for 15 childcare facilities and 30 childcare providers while in charge of Food and Nutrition program of US Army Southern Germany.

Developed strong relationships with key referral sources which ensured consistent talent availability and access to resources

Work Experience

April 2010 to Current

Eddie Bauer Orlando, FL

Store Manager

Achieved 100 percentage of quota for the first two years as Store Manager.

Supervised management and associate team to ensure company goals and directions are executed.

Improved service quality and increased sales by developing a strong knowledge of company's products and services.

Interviewed, hired and trained new quality customer service representatives.

Trained in negotiations and time management.

Provided detailed monthly departmental reports and updates to district director.

Recommended changes to existing methods, i.e. merchandising and staffing to increase the accuracy, efficiency and responsiveness to international customer base and hot climate.

February 2007 to April 2010

Eddie Bauer Kansas City, MO

Co-Manager / Assistant manager

In charge of all Brand related operations for one of eight Apparel Flagship stores in Company, i.e. merchandising within store, window displays and planning and execution of all floorsets.

Trained and supervised stock team and floorset staff to maximize replenishment and visual impact.

Worked with store manager in attracting and training new talent.

Facilitated yearly inventory counts and ensured execution of loss prevention practices resulting in below company shrink results.

Executed all operational tasks, i.e. supply ordering, POS requirements and critical control audits.

November 2005 to February 2007

Eddie Bauer Williamsburg, VA

Key Holder / Sales Associate

Assisted store management team with daily Sales Leadership tasks.

Administered all point of sale opening and closing procedures in company's largest outlet store.

Explained information about the quality, value and style of products to Influence customer buying decisions.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Computed sales prices, total purchases and processed payments.

Demonstrated that customers come first by serving them with a sense of

urgency.

Worked as a team member to provide the highest level of service to customers.

Verified that all merchandising standards were maintained on a daily basis.

October 2003 to September 2005

Williamsburg, VA

Child Care

Planned, implemented, monitored, and assessed an in-home daycare instructional program which was consistent with VA and USDA regulations and goals.

Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.

Developed interesting course plans to meet academic, intellectual and social needs of students.

Consistently received positive teacher evaluations from parents.

August 1999 to August 2003

US Army Stuttgart

Food Services Manager - US Army Southern Germany

Supervised 15 child and youth services facilities and 30 child care providers as part of the US Army Southern division.

In charge of all Food and Nutrition related menu planning, training, inspection and supply ordering according to US Army and USDA requirements.

Maintained up-to-date knowledge about the latest research and trends through extended education and professional development courses.

Recommended program improvements and creation of innovative programs and services, i.e. seasonal standardized menus and monthly inspections.

Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget.

Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.

March 1994 to May 2003

US Army Various, Germany / CA, USA

Child Care - US Army

Provided in-home childcare and preschool instruction for US Army while being stationed twice in Stuttgart, Germany and Monterey, CA.

Mentored other child care providers within military child care system and achieved highest military awards twice for exceptional service provided.

continuously received positive feedback from supervisors and parents regarding outstanding service and quality of care.

August 1988 to January 1990

Sparkasse Kitzingen, Germany

Teller

Opened new customer accounts, including checking, savings and lines of credit.

Adhered to Sparkasse security and audit procedures.

Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

Processed cash withdrawals.

Maintained confidentiality of bank records and client information.

Delivered prompt, accurate and excellent customer service.

Educational Background

1988 Gymnasium Marktbreit,

High School Diploma

3.5 GPA

University of Maryland Stuttgart,

60 Hours Child Development

Coursework in Early Childhood and Nutrition

Candidate Resume - Richard Mason

Contact Information -

Email: abpebk@r.postjobfree.com

Address: 1801 Marinette Lane

City: Roseville

State: CA

Zip: 95747

Country: USA

Phone: 916-***-****

Skill Level: Management

Salary Range: 80

Willing to Relocate

Primary Skills/Experience:

Key Account Management Prospecting Negotiating Relationship Building Sales Training

Educational Background:

Bachelors Degree, Aviation Management

Embry-Riddle Aeronautical University, 08/1997 - 06/2001

Daytona Beach, FL

Job History / Details:

RICHARD R. MASON

1801 Marinette Lane * Roseville, CA 95747

Mobile: 916-***-**** * Email: abpebk@r.postjobfree.com

Career Profile:

Experienced sales and marketing professional skilled in managing business growth. Excels in planning, implementing and executing sales, marketing and business plans. Manages and schedules personnel, training them on products and value added selling. Strong interpersonal communication skills. Consistently accomplishes business objectives by developing collaborative relationships within the territory.

AREAS OF STRENGTH

* Sales Planning

* Staff Training

* Value Added Selling

* Growth Management * Relationship Building

* Key Account Management

* Schedule Management

* New Customer Prospecting * Territory Management

* Market Research

* Customer Service

* Business Planning

SALES AND MARKETING EXPERIENCE

ALMO CORPORATION, Philadelphia, PA 2011 to 2012

Leading US distributor of consumer electronics, major appliances, professional audio visual equipment and specialty appliances.

Territory Account Manager

Increased sales beyond $2.5M for the first time in the territory.

Grew business 40% by adding new accounts and expanding established distribution.

Conducted sales trainings to improve staff performance and sales numbers.

Engaged in negotiations to secure favorable terms and conditions.

Utilized BPI and market research to identify potential customers.

Accurately forecasted sales numbers based on data and realistic assessments.

Strategically evaluated, managed and prioritized opportunities for growth and improvement.

R.C. WILLEY CORPORATION, Rocklin, CA 2010 to 2011

A nationally recognized distributor of furniture, appliances, electronics and flooring.

Appliance Sales Counselor

Maintained a comprehensive knowledge of appliance product offerings.

Investigated customer qualification for financing and explained FFB of products.

Sold warranties in order to protect customer purchases and ensure satisfaction.

Provided exemplary customer service to support customer retention.

W.C. WOOD CORPORATION, Ottawa, OH 2004 to 2009

A former supplier of freezers to the best known appliance brands in North America

Regional Sales Manager

Grew the territory 300%, surpassing $1M in sales for the first time in the territory`s history.

Increased the number of active accounts by more than 100%.

Developed and expanded sales presence in the three-state territory encompassing California, Nevada and Utah.

Identified growth opportunities and trained staff in order to expand existing accounts.

Coordinated initial and follow-up meetings with key decision makers to establish mutually beneficial business alliances.

Continually implemented business process improvement strategies to meet and exceed established sales goals.

RICHARD R. MASON RESUME, PAGE 2

AMANA APPLIANCES, Amana, IA 1994 to 1997

The Amana brand is a line of appliances owned and produced by the Whirlpool Corporation.

Territory marketing Manager

Identified customer needs and addressed those needs to expand profitability.

Serviced existing accounts and worked to develop new accounts.

ADDITIONAL EXPERIENCE

CITY OF NORTHGLENN, Northglenn, CO 2003 to 2004

A home rule municipality in Adams and Wells Counties, Colorado, with a population of more than 33,000 people. Protected and served by a small, community based police force.

Police Officer

Responded to calls and maintained public order within an assigned territory.

Enforced criminal and traffic laws as mandated by the State and the City of Northglenn.

Wrote reports and maintained records, presenting information in court cases as required.

ENTRUST MORTGAGE, Denver, CO, Loan Officer 2001-2003

EDUCATION

EMBRY-RIDDLE AERONAUTICAL UNIVERSITY, DAYTONA BEACH, FL

Bachelor of Arts, Aviation Management

ARAPAHOE COMMUNITY COLLEGE, LITTLETON, CO

Colorado Peace Officer Standards and Training (POST) Certificate

TRAINING

Territory Management and Sales, Amana, IA, 1996

Selling with a Plan (SWAP), Amana, IA, 1997

Gerry Layo Sales Training, New Orleans, LA, 2009

CERTIFICATIONS

Airline Transport Pilot (ATP) Rating

Certified Flight Instructor (CFI)

Certified Instrument Flight Instructor (CFII)

Multi-Engine Flight Instructor (MEI)

AWARDS

Salesman of the year, W.C. Wood, 2008-2009

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