Customer Service Project Manager

Donald Conrad

Email: abpe7f@r.postjobfree.com

Address:

City: Jacksonville

State: FL

Zip: 32250

Country: USA

Phone: 904-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Obtain a position that allows me to contribute to your company by utilizing my talents and skills obtained in construction, auto repair, and customer service.

Educational Background:

High School Dipolma from Fletcher Senior High, Neptune Beach FL 1/2001 to 6/1997 (None)

Job History / Details:

Objective

Obtain a position that allows me to contribute to your company by utilizing my talents and skills obtained in construction, auto repair, and customer service.

Skills

Residential and commercial construction and repairs

Project management skills

Proficiency at reading blueprints

Supervisory experience

Strong mechanical aptitude

Quick learner

Basic computer skills

Team player

Dependable

Willingness to succeed

Experience

April 2012 to Current

FL Hood Cleaning Inc. Jacksonville Beach, Fl

Construction carpentry and repairs

Analyzed scope of work and provided estimates for customers.

Planned work and determined appropriate tools and materials.

Completed all repairs and maintenance work to company and customer standards.

Ensured customer satisfaction by providing professional service and ensuring all work was properly performed.

April 2010 to April 2012

This Old Roof Jacksonville Beach, FL

Project Manager

Meet with customers to access necessary repairs.

Review scope of work to determine material, supplies, and labor required.

Provide estimate to customer.

Completed all repairs and maintenance work to company and customer standards.

Kept owner informed of job progress and material requirements.

Managed work with little supervision.

Completed Hydrostop roofing certification program.

November 2007 to April 2012

This Old Beach House Jacksonville Beach, Fl

Working Superintendant

Communicated daily with general contractor and sub-contractors to plan and execute day to day operations.

Kept customers informed of work progress and schedules.

Reviewed, maintained and coordinated employee schedules and time reports.

Completed all repairs and maintenance work to company and customer standards.

Completed Lead Renovator certification course.

July 2005 to November 2007

Matheny Jaguar Jacksonville, Fl

Service Consultant

Provided customer service to an average of 20 customers per day by answering customer inquiries, facilitating the repair process and resolving problems.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Contributed to team success by maintaining high customer service scores and leading sales.

January 2004 to July 2005

Coggin Nissan on Atlantic Jacksonville, FL

Automotive Technician

Performed diagnostics, parts and labor quotes, and made repairs.

Completed all repairs and maintenance work to manufacturer specifications.

Ase certifications acquired: Engine Repair, Suspension & Steering, Brakes, Electrical Systems, Heating & Air Conditioning, Engine Performance.

Imaca certification for servicing of automotive air conditioning systems.

February 1998 to January 2004

Conrad Automotive, Car Towing Jacksonville, FL

Technician, Machinist, Truck Driver, Dispatcher

Performed diagnostics, parts and labor quotes, and made repairs.

Disassembled, cleaned, and machined automotive engine parts to 1/1000 of inch, reassembled and installed.

Hold a class A drivers license for performing the transportation of heavy construction equipment, and the recovery and transport of vehicles safely.

Performed duties of receiving calls and coordinating up to 10 trucks to efficiently transport vehicles and equipment from origin to destination.

Responsible for opening and closing of business and cleaning and organizing of supplies and equipment.

Education and Training

1997 Fletcher Senior High Neptune Beach, FL

High School Diploma

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