Manager Customer Service
Resume:
Laura Wehrle
Email: ********@***************.***
Address:
City: Bealeton
State: VA
Zip: 22712
Country: USA
Phone: 540-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dependable manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Educational Background:
High School Dipolma from Francis Howell High, Metro ZZ 1/2001 to 6/1987 (Business)
Job History / Details:
Executive Summary
Dependable manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Core Qualifications
Exceptional interpersonal communication
Cross-functional team management
Customer service-oriented
Effective leader
Conflict resolution
Organized
Professional Experience
September 2011 to Current
Dairy Queen Bealeton, Virginia
Manager
Trained, coached and mentored staff to ensure smooth adoption of new program. Hired and trained 25 of staff. Oversaw all aspects of the business.
August 2007 to August 2011
Food Lion Warrenton, Virginia
Deli/Bakery Manager
Trained, coached and mentored staff to ensure smooth adoption of new program. Worked directly with all departments, clients, and store management to achieve increased sales.
March 2005 to May 2007
Independent Termite and Home Inspections Sumerduck, Virginia
Office Manager
Spearheaded cross-functional initiative to achieve increased sales. Worked directly with clients, Realtors, and owner to increase sales and awareness.
October 2002 to March 2005
Starbucks Warrenton, Virginia
Manager
Partnered successfully with clients to produce excellent customer service and sales.
Education
1987 Francis Howell High St. Louis, Missouri
GED Business
Emphasis in art, three years of accounting, three years of shorthand, three years of typing.
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