Customer Service High School

Angela Hynes

Email: ********@****-****.***

Address:

City: Wyanotte

State: OK

Zip: 74370

Country: USA

Phone: 570-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic Dental Assistant focused on providing exceptional patient care. Excels in fast-paced, high-volume medical offices. Vast knowledge of clinical procedures and dental terminology. Periodontics, Endodontics and Cosmetic Dentistry expert. Genuinely e mpathetic with a record of reassuring and alleviating patient fears.

Educational Background:

High School Dipolma from Cochise Collge, Sierra Vista AZ 1/2001 to 4/2008 (GED)

Job History / Details:

Professional Summary

Enthusiastic Dental Assistant focused on providing exceptional patient care. Excels in fast-paced, high-volume medical offices. Vast knowledge of clinical procedures and dental terminology. Periodontics, Endodontics and Cosmetic Dentistry expert. Genuinely empathetic with a record of reassuring and alleviating patient fears.

Licenses

Radiation health and safety certified (RSH)

Skill Highlights

Compassionate and encouraging

Truly enjoys the dental field

Gentle patient care

Dental assisting talent

Keeping patients comfortable

Proper telephone etiquette

Superior customer service

Appointment scheduling proficiency

Extremely dedicated to work

Time management skills

Great chairside manner

Full Mouth x-rays and treatment planning

Experience in implants

DENTRIX

Handpiece care proficiency

Model trimming competency

Resin Restorations

Amalgam Restorations

Dental materials knowledge

Desensitizing agents

Sterilization techniques familiarity

Post-extraction dressings

Computer charting/Pedo and Adult

Radiation Health and Safety (RHS)

Study model pour and trim

Alignate impression expertise

CEREC training

Endodontics

Professional Experience

August 2012 to September 2012

Professional Dental assoiates Walnutport, Pa

Dental Assistant

Greeted and prepared patients for dental examinations.

Properly sterilized dental equipment and examination rooms in accordance with infection control policies.

Effectively operated x-ray machines and developed x-rays.

Coordinated appointment schedules for both the dentist and oral surgeon.

Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion.

Provided appropriate postoperative instructions as prescribed by dentist.

Thoroughly gathered and recorded medical and dental histories and vital signs of patients.

Made preliminary impressions for study casts and occlusal registrations for mounting study casts.

Correctly arranged instrument trays prior to dental procedures and surgeries.

Duplicated x-rays when requested by insurance companies.

Expertly filed patients' charts and processed billing and payments.Performed laboratory and radiologic support functions such as preparing materials and models.

Proficiently assisted dentist with diagnostic, preventative, general, endodontic, surgical and periodontic procedures.

Expertly charted conditions of decay and disease to prepare for diagnosis and treatment by dentist.

Education and Training

2008 Cochise Collge Sierra Vista, Az

GED

Scores exceeded passing score requirements and beyond. In all 5 test areas of High school equievalency test and proved to perform as effectively in the workplace or in higher education as the top 10 percentage of high school graduates .

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