John Farnham
Bowie, Maryland 20715
Phone: 301-***-****
Phone: 443-***-****
E-Mail: *******@*******.***
Executive Summary
Result driven manager with 23+ year record of truck maintenance knowledge and
achievement and a demonstrated success of continuous improvement in leadership.
Exceptional communicator with strong negotiation skills, problem resolution and customer
needs assessment aptitude. Equally effective in identif ying opportunities for business
improvement with an emphasis on growth and savings.
Core Qualifications
23 year background in all types of Proficient in most Microsoft
vehicle maintenance & repair and computer programs to include
specialize in mid to large trucks used Windows, Excel, Word, Adobe
especially in the truck leasing and Acrobat and numerous others.
rental market Have and maintain a class "A"
7 years shop management experience CDL drivers license
in heavy truck & tractor maintenance Certified Mig, Tig, Arc & Gas welder
Certified by Meritor, Hino,
Firm understanding of P&L margins
International,Freightliner, Volvo, Mack
and strive to meet or exceed company
and other OEM's in engine, electrical,
and industry standards
brakes, transmission, etc
Successful with staff development,
training & scheduling & payroll ASE certification as a Master
Experienced in parts cost and Truck Technician
Continuosley strive to keep up on
inventory control.
industry training and standards
Big-picture focus on company goals
Numerous other awards and
Good relations with both internal
& external customers certifications available upon request.
Continue to update and expand
vendor base to have numerous
avenues available when needed.
June 2011 to Ryder Transportation Services 301-***-****
July 2012 Annapolis Junction, Md.
Shop Operations Manager
Responsible for the day to day operations of a repair facility consisting of 45+ employees and
over 1300 trucks in the fleet. Detailed info. of duties upon request.
October 2007 Penske Truck Leasing 301-***-****
to March 2011 Alexandria, Virginia
Maintenance Supervisor
Promoted to Maintenance Supervisor and ran the Alexandria, Va. Penske Shop for a period
of 2 years at which time I was asked to move to the Capitol Heights, Md. location to fulfi ll the
role of Supervisor there. Responsible for day to day operations of the shop to include P&L
and responsibility of 30 + employees.
Penske Truck Leasing 301-***-****
May 1999 to
Capitol Heights, Maryland
October 2007
Lead Technician
Performed all aspects of truck maintenance & repair and was a Lead Tech in charge of the
other Techs while management was not in the area. I also became proficient in preventative
maintenance. While a technician I was also in the Machinist Union as a member and was
voted in as the local 1486 recording secretary which I held that role for a period of 2 years
until I was promoted to Maintenance Supervisor.
Prince Frederick Motors
January 1999
Prince Frederick, Maryland
to May 1999
Mechanic
Mechanic for and International Harvester Dealer.
United Parcel Service
March 1993 to
Burtonsville, Maryland
January 1999
Power Fleet Mechanic
Took written and hands on test and was promoted to the powerfleet of UPS.
Responsibilities included all areas of truck maintenance and parts ordering. Was
responsible for a fleet of 48 package cars. while employeed at UPS, I was also the Union
Shop Steward for a period of 5 years
January 1991 Untied States Marine Corps
January 1999 Aviation Ordanance Equipment Repair Technician
Joined the Marine Corps during the height of the Gulf War. Was trained in all areas of the
ordanance and weapons guidence systems on the F/A-18 Hornet fighter/attack aircraft.
I spent 2 years active, 2 years reserve and 4 years inactive reserve. I was employed at
UPS while serving in the USMC.
United Parcel Service
February 1989
to March 1993 Hyattesville, Maryland
Trailer Repair Technician
Started with UPS as a Trailer Mechanic (Non-Powered equipment) and performed all phases
of repairs to include complete brake jobs, Repair and or replacement of full body panels,
layout, manufacture and install of trailer king plates and king pins and also axle and wheel
alignments of all types of trailers and dollies and pup trailers.
Education
2011 Automotive Service Excellence
Largo, Md
Automotive Maintenance & leadership
Certificate
Have held since 1993 and currently hold ASE certifications as a Master Truck Technician
and am currently working on getting my ASE certification in Automotive Management and
Shop Finances as well as other shop and leadership training certificates.
2010 Penske shop and district managers training
Reading, Pa, USA
Facility and district level management
Certificate
2 week course to study & learn all aspects of managment of a penske repair shop and district.
2009 Penske Supervisor/Managers class
Reading, Pa, USA
Maintenance Supervision
Certificate for 2 week course held at Penske Corporate headquarters to train in all aspects of
Management of a Penske Shop.
.
1992 Prince Georges Community College
Largo, Maryland, USA
Business Management
Associates
Major was general studies until just before I left to go into the Marine Corps and then
changed it to Business Management. I need 12 more credit hours to get my associates
degree and one day would like to return to school to obtain my BA degree.
1990 Hummro Tech
Gaithersburg, Maryland, USA
Electronics
Certificate
2 year course in general and advanced electronics building and repair.
1986 DuVal Sr. High
Lanham, Maryland, USA
General Studies with emphasis on Technology
H.S. Diploma Obtained
Graduated Sr. High school
Affiliations
Shop Steward for Machinist Union Local 1486 for 5 years
Recording Secretary for Machinist Union Local 1486 for 2 years
Member Veterans of Foreign Wars (VFW)
Member American Legion (AL)
Member Marine Corps League (MCL)
Former member of Machinist union local 1486 for 17 years and held Stewards position and
was also recording secretary for the union local for 5 years.
Keywords
Administrative Skills,Budget Administration,Service Quality Improvement, Motivation, P&L
Management, Multi-unit Operation Management, Negotiation Skills, New Business
Development, Organizational Skills,
PC Competent, Performance Analysis, Performance Evaluations, Problem Resolution,
Revenue and Market Expansion, Risk Management, Sales, Service Quality Improvement,
Staff Development, Staff Motivation, Staff Training, Staffing, Team Building, Team
Leadership, Team Player, Time and Resource Optimization, Time Management, Total quality
management, Training and Development, Vendor Negotiations, Vendor Partnerships,
Vendor Sourcing, Vision, Workflow Planning