Customer Service Medical Assistant

Jaclyn Alexander

Email: abpdvy@r.postjobfree.com

Address:

City: Colorado Springs

State: CO

Zip: 80909

Country: USA

Phone: 719-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly analytical healthcare management professional combining more than 12 years of work in long term care with proficiency in financial management, leadership and positive clinical outcomes.

Educational Background:

High School Dipolma from National American University, Colorado Springs CO 1/2001 to 10/2012 (Health Care Management)

High School Dipolma from Remington College, Colorado Springs CO 1/2001 to 10/2012

Job History / Details:

Professional Summary

Highly analytical healthcare management professional combining more than 12 years of work in long term care with proficiency in financial management, leadership and positive clinical outcomes.

Education and Training

Nov 2012 National American University Colorado Springs, Colorado

Bachelor of Science Health Care Management

2004 Remington College Colorado Springs, Colorado

Medical Assistant

Skill Highlights

Strategic planning

Personal and professional integrity

Relationship and team building

Staff training and development

Patient-oriented

Cultural awareness and sensitivity

Critical thinking

Staffing management ability

Professional Experience

August 2009 to Current

Bobby Brown Bail Bonds Colorado Springs, Colorado

Bonding Agent

Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.

Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment. Customer service expertise and problem solving skills are executed.

October 2006 to July 2008

Care Core National Colorado Springs, Colorado

Clinical Support Rep

Clinical support representative for United Healthcare, using medical terminology to determine clinical procedures doctors requested.

Interview patients to obtain medical information and measure their vital signs, weight, and height.

March 2006 to August 2007

Pikes Peak Adult Medicine Colorado Springs, Colorado

Medical Assistant

Authorize drug refills and provide prescription information to pharmacies.

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

Explain treatment procedures, medications, diets and physicians' instructions to patients.

Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections or removing sutures.

Show patients to examination rooms and prepare them for the physician.

Prepare and administer medications as directed by a physician.

Record patients' medical history, vital statistics and information such as test results in medical records.

Clean and sterilize instruments and dispose of contaminated supplies.

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