Customer Service Administrative Assistant

PENNY MENDILLO

Email: abpdsw@r.postjobfree.com

Address:

City: North Providence

State: RI

Zip: 02904

Country: USA

Phone: 401-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Administrative assistant to the CEO of the company

Educational Background:

High School Dipolma from Community College of RI, Lincoln RI 1/2001 to 6/1979 (Business Administration)

Job History / Details:

Professional Overview

Personable and responsible CSR with 15 years experience in a insurance office setting.Solid team player with a great positive attitude.

Summary of Skills

Excellent Communication Skills

Problem Solver

Attention to detail

Energetic Work Attitude

Insurance Processing

HIPAA compliance

Work Experience

December 2001 to June 2012

Hooper Holmes/Portamedic East Providence, RI

Clerical/Customer Service

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Cross-trained and provided back-up for other customer service representatives when needed.

Guaranteed positive customer experiences and resolved all customer complaints.

Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Answered an average of [30] calls per day addressing customer inquires,solving problems and providing new product information.

Reviewed status of all active orders.

Provided accurate and appropriate information in response to customer inquiries.

Followed up on any orders not completed and relayed pertinent information to proper interested parties.

Education

Community College of RI Lincoln, RI

Work History

January 2001 to June 2012

Portamedic East Providence, RI 02904

CUSTOMER SERVICE REPRESENTATIVE

November 1998 to August 2000

Crystal Thermoplastic, Inc Cumberland, RI

PURCHASING ASSISTANT

March 1983 to May 1998

ELMWOOD SENSORS PAWTUCKET, RI

PRODUCTION CLERK

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