Service Testing
Resume:
Jason Blair
Email: abpdhu@r.postjobfree.com
Address: **** ******* **. **
City: Hartville
State: OH
Zip: 44632
Country: USA
Phone: 330-***-****
Skill Level: Entry
Salary Range: $31,000
Primary Skills/Experience:
Testing Reporting Troubleshooting Training
Educational Background:
Associate Degree, Market Management
Stark State College of technology, 08/2001 - 05/2007
Canton, Ohio
Job History / Details:
Jason Blair
Hartville, OH 44632
abpdhu@r.postjobfree.com
PROFESSIONAL WORK SUMMARY
Experienced professional services support staff responsible for
fault testing, imaging, troubleshooting, and documentation of
results for ATM software / hardware. Interfaced with field
engineers and customers to analyze and determine best approach
to resolve hardware issues. Strengths and specific expertise in
the following:
* Excellent Team Member
* Trained New Associates
* Creative and Quick Thinker
* Accurate Documentation / Imaging
* Honest and Ethical
* Proficient in MS Office Suite
* Worked through College
* Problem Solver / Continuous Improvement Oriented
PROFESSIONAL EXPERIENCE
Diebold Corporation, Canton, OH
2006 - 2012
Diebold is a global leader in providing integrated self-service,
security systems, and services that are innovative high quality.
Professional Services Department n Technical Support
Performed technical and administrative support via Microsoft
Outlook, Publisher, Word, and Excel. Applied knowledge of
software installation and image backups.
* Worked with field engineers and customers to stage ATMs for
testing. Loaded software, provided results, and created images.
* Configured software to meet testing specifications.
* Recorded all issues and changes made during the testing
period.
* Analyzed, set up, and troubleshot equipment.
* Logged in and backed up images for new testing projects.
* Created spreadsheet tables for archiving and tracking the
progress of testing.
* Analyzed graphs for any suspicious anomalies. Documented and
resolved hardware anomalies.
* Archived previously tested obsolete images.
* Documented and published the total testing process for
customers and internal use.
* Located all files needed for testing within images.
KFC / Taco Bell Restaurant Chain, Hartville, OH
2000 - 2005
National food chains that has served chicken and tacos for sixty
years.
Cook
Participated in food preparation and cooking.
* Trained staff to cook with an emphasis on quality, safety, and
timely distribution and service.
* Fulfilled associate degree requirements successfully.
EDUCATION
Associate Degree in Marketing Management, 2007
Stark State College of Technology, Canton, OH
TECHNICAL SKILLS
MS Outlook, Word, PowerPoint, Excel, and Publisher
COMMUNITY SERVICE
* Support the congregational leader in setting up and running
audio equipment.
* Display graphics / lyrics in PowerPoint for ease of presenting
to the congregation of Beth Tikkun Messianic Fellowship for the
past 10 years.
* Possess experience with visual tools to display announcements
and graphics.
* Record master copy of the teachings for publication and
distribution.
* Train others in use of the sound board.
Contact this candidate