Customer Service High School
Resume:
TITUS O, OLOWE
Email: abpdhe@r.postjobfree.com
Address:
City: El Paso
State: TX
Zip: 79912
Country: USA
Phone: 915-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Experienced supervisor with strong leadership and relationship-building skills. Results-focused management professional offering 4 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Educational Background:
High School Dipolma from University of Texas El Paso, El Paso TX 1/2001 to 7/2011 (Kinesiology)
Job History / Details:
Education
2011 University of Texas El Paso El Paso, Texas
Bachelor of Science Kinesiology
Employment History
July 2011 to October 2012
Xerox El Paso, Texas
Team Mentor/CSR
December 2000 to April 2005
Omega Rehab Services El Paso, Texas
Physical Therapy Technician
Professional Experience
December 2005 to September 2009
West Communication El Paso, Tx
Team Leader
Managed team of 75 great agents and developed them to be a successful customer care specialists. Agents were educated on how to treat customer with respect and understand their needs. Agents were thought to understand the value of patience and how to defused angry customer and win them on your side to provide great experience and best customer service.
Skill Highlights
Staff training/development
Staff training
Skilled negotiator
Computer-savvy
Calm under pressure
Complex problem solving
Efficient multi-tasker
Professional Summary
Experienced supervisor with strong leadership and relationship-building skills.
Results-focused management professional offering 4 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Languages
Fluent in reading/ writing English
Fluent in reading/ writing Yoruba (African Language)
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