Customer Service Sales

Dora Garcia

Email: ********@*********.***

Address:

City: Chickasha

State: OK

Zip: 73018

Country: USA

Phone: 405-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I would like the opportunity to join an organization where i can utilize my professional skills and obtain a respectable position with a lasting career.

Educational Background:

High School Dipolma from Canadian Valley Technology Center, Chickasha OK 1/2001 to 5/2010 (Business Office Technology)

Job History / Details:

Summary

I would like the opportunity to join an organization where i can utilize my professional skills and obtain a respectable position with a lasting career.

Highlights

Exceptional customer service

Sales expertise

Qualified in commercial servicing

Inventory management background

Strong sense of banking ethics

Debt and credit management

Cash dispenser operation

Currency and coin counter

Safe and vault operation

Reliable

Excellent communication skills

Friendly

Approachable

Team player

Strong work ethic

Account reconciliations

Analytical reasoning

Experience

April 2009 to January 2011

City National Bank Chickasha, OK

Bank Teller

Earned management trust by serving as key holder, responsibly opening and closing store.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

March 2005 to May 2008

Goodys Clothing Store Chickasha, OK

Key Carrier

Resolved an average of 10 customer complaints per month regarding sales and service.

Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.

Shared product knowledge with customers while making personal recommendations.

Maintained friendly and professional customer interactions.

Computed sales prices, total purchases and processed payments.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Operated a cash register to process cash, check and credit card transactions.

March 2004 to March 2005

Super 8 Motel Chickasha, OK

Front Desk Associate

Made and confirmed reservations.

Verified customers' credit and established how the customer would pay for the accommodation.

Greeted and registered guests and issued keys.

July 2002 to August 2004

Sonic Drive-In Chickasha, OK

Car Hop

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Consistently adhered to quality expectations and standards.Delivered exceptional, friendly and fast service.

Education

2010 Canadian Valley Technology Center Chickasha, OK

Business Office Technology

Member of Business Professionals of America Club

Coursework in Computer Concepts, Interpersonal Skills, Office Management, Career Development, Math Applications, Microsoft Word

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