Herman Frank
Email: abpdgr@r.postjobfree.com
Address: *** ******* ***** ****
City: Abita Springs
State: LA
Zip: 70420
Country: USA
Phone: 985-***-****
Skill Level: Director
Salary Range: $120,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Herman P. Frank RN, MHA
252 Emerald Creek West
Abita Springs, LA 70420
985-***-**** (cell)
abpdgr@r.postjobfree.com
Summary
I am an experienced healthcare executive with seven years as CEO of Long Term Acute Care Hospitals, twelve years of progressive healthcare management, and a total of 24 years as a registered nurse. Strengths include: strategic planning, financial management, human resource management, organizational behavior, and a hands-on understanding of the clinical aspects of medicine and the nursing care process. I have changed the culture of healthcare organizations positively through leading by example, managing proactively, and communicating thoroughly.
Education
1993 Master of Healthcare Administration (MHA), Tulane University, New Orleans, LA
1988 Bachelor of Science in Nursing (BSN), Louisiana State University, New Orleans, LA
1986 Bachelor of Arts in Biological Sciences, University of New Orleans, New Orleans, LA
Experience
5/2009 to Acadiana Management Group (AMG), corporate office in Lafayette, LA
Present manages and operates 14 for profit post-acute care facilities in six states.
AMG Specialty Hospital Denham Springs, CEO, May2012 to Present
Freestanding 59-bed Long Term Acute Care Hospital, in Denham Springs, LA
Responsibilities: Turnaround the financial position and image in the community.
Represent and improve relationships with other healthcare facilities, physicians, employees, and community members. Promote a service oriented culture, operate within the confines of the budget, and assist with the development of the Board, and as the hospitalaaas safety officer. Oversee the hospitalaaas performance improvement plan to insure quality patient care and DHH survey readiness at all times. Maintain good operating condition and meet environment of care standards of the physical property.
Accomplishments:
aa Increased patient volume by 25% within 30 days of relocation
aa Transitioned payor mix from 50% to 90% preferred financial class
aa Obtained first positive EBITDA YTD in first month of relocation
aa Improved medical staff by adding specialist in pulmonology, cardiology, and urology
aa Escalated marketing activities throughout primary and secondary markets to educate on service capabilities and quality outcomes
aa Prioritized creating a satellite campus with the corporate office
aa Participating in the HEN quality initiative project
AMG Specialty Hospital Slidell and Bogalusa, CEO, May 2009 to May 2012
Freestanding 40-bed tier II Long Term Acute Care Hospital in Slidell, LA with a satellite campus in Bogalusa, LA (20 beds in each location)
Responsibilities: Improve the financial position and image in the community.
Represent and improve relationships with other healthcare facilities, physicians, employees, and community members. Promote a service oriented culture, operate within the confines of the budget, and assist with the development of the hospitalaaas strategic plan. Serve on the Medical Executive Committee, Governing Board, and as the hospitalaaas safety officer. Oversee the hospitalaaas performance improvement plan to insure quality patient care and DHH survey readiness at all
times. Maintain good operating condition and meet environment of care standards of the physical property.
Herman P. Frank RN, MHA
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Accomplishments:
aa Improved an already strong patient census by 13%
aa Increased CMI by 25%
aa Impacted EBITDA positively by 20%
aa Educated management team on Seven Habits of Highly Effective People by Stephen Covey and Hardwiring Excellence by Quint Studer
aa Implemented aaAMust Havesaa for a successful healthcare organization
aa Obtained General/Vascular Surgeon for wound care consultation
aa Acquired first Pulmonologist for Bogalusa medical staff
aa Negotiated lower outsourced ancillary service rates to reduce cost
aa Transitioned from original medical director, and added new admitting MD
aa Planned expansion of main campus to accommodate all private rooms
2/2006 to Gulf States Health Services, corporate office in Baton Rouge, LA manages and
5/2009 operates 11for-profit freestanding Long Term Acute Care Hospitals in LA and TX.
Gulf States LTAC of Hammond, Administrator/CEO, Sept. 2008 to May 2009
A freestanding 40-bed tier II Long Term Acute Care Hospital in Hammond, LA
Responsibilities: Turnaround the financial position and image in the community. Represent and improve relationships with other healthcare facilities, physicians, employees, and community members. Promote a service oriented culture, operate within the confines of the budget, and assist with the development of the hospitalaaas strategic plan. Serve on the Medical Executive Committee, Governing Board, and as the hospitalaaas safety officer. Oversee the hospitalaaas performance improvement plan to insure quality patient care and JCAHO survey readiness at all times. Maintain good operating condition and meet environment of care standards of the physical property.
Accomplishments:
aa Decreased net loss by 36% and negative EBITDA by 47%
aa Increased overall patient satisfaction survey results by 7%
aa Improved communications with key physicians through weekly contacts
aa Demonstrated consistent improvements in clinical documentation
aa Removed corporate oversight of JCAHO survey readiness in two months
aa Executed physician contract for infection prevention and P&T, 200% ROI
aa Decreased employee turnover by 80%, agency use decreased by 55%
aa Performed clinical rounds twice weekly, environmental rounds monthly
aa Recommended strategy to formalize affiliation with local acute facility
aa Implemented comprehensive turnkey contract solution for all services
Gulf States LTAC of Covington, Administrator/CEO, Feb. 2006 to Sept. 2008
A freestanding 58-bed tier II Long Term Acute Care Hospital, with 46 medical beds and 12 behavioral health (psychiatric) beds located in Covington, LA.
Responsibilities: Directed a $16 million budget, a staff of 110 FTEaaas, ADC of 48
Expected to improve the image and promote a positive brand name in the community. Developed and implemented recruitment and retention practices to keep staff engaged in the organization. Monitored all outcome measurements to insure consistency and quality of patient care, ensured compliance with JCAHO standards including environment of care, federal and state licensure requirements, policy and procedures, and participated in planning activities
including the budget procees, marketing and referral plans, strategic plans, and
new service development. Served on six monthly performance improvement
Herman P. Frank RN, MHA
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committees, quarterly professional practice committee, medical executive committee, and governing board member.
Accomplishments:
aa Created a workplace culture of safety, quality, and positive teamwork
aa Met 2007 financial expectation, received bonus, first time ever for facility
aa Reduced turnover rate and agency usage to lowest level in the company
aa Served as administrator/DON for over 6 months & during JCAHO survey
aa Received JCAHO fully accredited deem status in May 2007 survey
aa Increased employee satisfaction survey results 200% highest score ever
aa Negotiated, maintained, and annually evaluated all service contracts
aa Conducted feasibility study for infusion center, rehab unit, & high obs unit
aa Led planning, coordinating, and construction of a six bed high obs unit
aa Recommended and participated in recruitment of four key physicians
aa Led sheltering in place for over 100 pts/visitors/staff for Hurricane Gustav
aa Led planning and coordinating renovations of facility on $80,000 budget
6/2005 to Select Medical Corporation, corporate office located in Mechanicsburg, PA 2/2006 owns and operates 100 for-profit Long Term Acute Care Hospitals in 27 states.
Select Specialty Hospital, Administrator/CEO, June 2005 to Feb. 2006
A 32-bed tier II, Long Term Acute Care Hospital located within Our Lady of the Lake Hospital in Baton Rouge, LA.
Responsibilities: Administrative management of the day to day operations of the hospital. Maintain relationships with the host facility and improve physician relationships. Supervise six direct reports DON, Case Management Director, HIM Director, Marketing Director, Nurse Liaison, and Materials Manager.
Accomplishments:
aa Increased average daily census by 33%
aa Improved financials from operating loss to positive operating margin
aa Sheltered in place for Hurricane Katrina, supported host facility actions
aa Converted central supply to state of the art barcode inventory control
aa Established rapport with key pulmonologist to increase vent pt. volume
8/2000 to Lakeview Regional Medical Center, Administrative Director Surgery/ICU
6/2005 A 178-bed tier I, for profit, HCA acute care hospital located in Covington, LA.
Responsibilities: Progressive administrative management of the day to day operations up to 10 departments which included a 6 OR surgery dept., reopened a 3 OR outpatient surgery center, a 17-bed Pre/Post Op unit, 3 suite endoscopy unit, 2 procedure room cath lab, 8 bay PACU, central sterile, 12-bed transitional care unit, 12-bed ICU, and a free standing cancer center with a linear accelerator and approximately 112 FTEaaas. Managed budgets from $2 million to $96 million, and had direct reports from 2 to 8 managers. Report to the Chief Nursing Officer.
Accomplishments:
aa Established a dedicated nursing workforce via multiple strategies
aa Reduced nursing agency usage to none for > 1year, $750,000 savings
aa Increased surgery volumes an average of 7% annually
aa Implemented modified block scheduling to improve physician satisfaction
aa Improved OR contract compliance from 50% to 86%, $250,000 savings
aa Participated in establishing a comprehensive bariatric surgery program
aa Reduced OR turn around time from 45 to 22 minutes, division project
Herman P. Frank RN, MHA
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1993 to Slidell Memorial Hospital, Assistant Administrator/Service Line Director
8/2000 A 182-bed tier I, not for profit, community based acute care hospital in Slidell, LA.
Responsibilities: Progressive administrative management of the day to day operations starting from an administrative resident to the director of home health, then director of ambulatory care services, to service line director of ambulatory services and cardiology services, to an assistant administrator of ambulatory, cardiology, primary care services, and oncology services, and 66 FTEaaas. Managed $24 million in revenues and $6.4 million in expenses, and had 6 direct reports. Report to the Chief Operating Officer then to the Chief Executive Officer.
Accomplishments:
aa Restructured home health to include home infusion, ROI in 3 years
aa Participated in clinical pathway development within each service line
aa Exceeded regional norms in patient satisfaction surveys in all areas
aa Participated in 1995 and 1998 JCAHO surveys, commendation received
aa Wrote business plans and implemented an urgent care center, mall clinic, pain clinic, hyperbarics unit, 23-hour short stay unit, 2nd cath lab with EP, 2nd linear accelerator, freestanding breast cancer care center
aa Improved financial results across service lines for 5 consecutive years
1995 to Precision Surgery Center, Consultant Administrator, 2005
2005 A 3 suite outpatient ophthalmology surgery center in Metairie, LA
Responsibilities: Prepared staff, environment, ensured clinical documentation, policy & procedures, and staff competencies met AAAHC standards.
Accomplishments: Received commendation from AAAHC with only 2 RFIaaas, submitted and implemented corrective action plan in 30 days.
The Urology Center, Consultant Administrator, 1995 to 1999
A private two urologists owned specialty practice in Slidell, LA
Responsibilities: Developed budgets, supervised accounts receivable and collections, monitored and controlled cash flow, implemented policy & procedures, developed incentive program to maximize staff performance.
Accomplishments: Increased volume by creating a prostate screening center, expanded practice to a third Urologist, implemented electronic medical record.
1986 to Doctors Hospital of Jefferson, 1991 to 1993
1993 East Jefferson General Hospital, 1986 to 1990
Responsibilities: Charge or staff nurse on various nursing units: Coronary Care Unit, Telemetry Unit, Oncology Unit, Skilled Nursing Unit, and Ambulatory Surgery Unit.
Licensure/Awards/Membership/Certificates of Achievement
State of Louisiana Licensed Registered Nurse
Great 100 Nurses 2005
American Heart Association aaa Outstanding Volunteer
American College of Healthcare Executives (ACHE)
Senior Olympics Volunteer
American Cancer Society Relay for Life
Leader Effectiveness Training
Preventing Medical Errors
Patient Safety: Recognizing and Reporting Adverse Drug Reactions and Med Errors
The Truth About Women and Cardiovascular Disease
Using Quality Data for Operational Improvements
An Effective Outpatient & ER Case Management Program