Technician Data
Resume:
Resume Building Workshop
H ow to go from average to outstanding!
Heather Bernier
Lakeview District BLM
Klamath Falls, OR 97603
********@***.***
What makes a great resume?
Rate the following questions for Resume Example 1 & Example 2:
1) How does the format allow the eye to flow to critical information?
2) How fast can I find the most recent job title and agency?
3) How well are the duties and accomplishments written?
4) Would you call this person for an interview?
Example 1:
Barry Jersey
22 Rural Way Medford, Or 97504
(541-***-**** cell, *****.******@***.***
US Citizen
Education
Ashland High, Ashland, Oregon, 2006
Oregon Institute of Technology, Klamath Falls, Oregon, 2006 Present
B.S. Environmental Science, Minor in Geographic Information System, Expected
Graduation March 15, 2010, 182 credit hours on quarter system
Work Experience
BLM Cartographic Technician GS 05, Medford, Oregon
Job Duties:
A) Data management for travel management program
B) Verification of data in the field
C) Managing and updating OHV Geodatabase
Supervisor: Chris Durby, May be contacted
Email: ***********@**.***.***
Phone: 541-***-****
Begin: 6/14/2010 Ended: Currently Employed
40 hours per week at $15/hr
BLM Cartographic Technician GS 04, Klamath Falls, Oregon
Job Duties:
A) Helping complete GIS projects for NEPA and EA
B) GIS CITRIX Migration
C) Assisting specialists with GIS projects and problems
D) OHV road inventory with ATV
Supervisor: Heather Bernier, May be contacted
Email: ***************@**.***.***
Phone: 541-***-****
Begin: 1/18/2010 Ended: 6/11/2010
20 40 hours a week at $13.41/hr
BLM Recreation Technician GS 04, Medford, Oregon
Job Duties:
A) Inventorying OHV roads in Southern Oregon with GPS on Motorcycle
B) Uploading the data collected in GIS database
Supervisor: Chris Durby, May be contacted
Email: ***********@**.***.***
Phone: 541-***-****
Begin: 6/15/2009 Ended: 9/20/2009
40 hours per week at $13.41/hr
Work Experience
KFRA Recreation assisting with maintenance for Wood River Wildlife Refuge 2010
KFRA Recreation assisting with park maintenance at Topsy Campground 2010
KFRA Recreation assisting with GIS, and GPS planning for Swan Lake Rim Trail 2010
KFRA Wildlife assisting with Spotted and Great Grey Owl Surveys 2010
KFRA Wildlife assisting with Mollusk and Klamath Tail Dropper survey 2010
Qualifications
Red Card Firefighter Type 2, Sweet Home Oregon June 21st 2010
4 Time Presidents List Recipient
3 Time Deans List Recipient
Class A sawyer certified through BLM (2009)
Motorcycle certified through BLM (2009)
Fixed Wing Parking Tender (FWPT) certified through BLM 2010
ATV certified through BLM (2009 & 2010)
References
Name Job Title Contact
Tim Sutton Fire Use Program Manager Forest Service 208-***-****
Jennifer Ullenburger Rogue Siskiyou Deputy Forest Service Supervisor 541-***-****
Genivieve Wilson Medford BLM Supervisor 541-***-****
Example 2
Barry Jersey
22 Rural Way
Medford, OR 97504
E-mail: *****.******@***.***
EMPLOYMENT
Cartographic Technician
June 2010 March 2011 Rogue Siskiyou Forest BLM Medford, Or
Responsibilities: Skillful in reading and understanding detailed aerial photographs and
drawings. Rendered accurate visual representations of the data collected in the field with a
handheld GPS unit on map. Communicating with GIS specialists and supervisors on accuracy
standards for travel management data, and tabulating progress for the project in excel for
supervisors.
Organized and corrected multipath errors of over 6,000 points, lines and polygons for 5
years of OHV field data collected with GPS units.
Developed a process to keep track of features already corrected to be time efficient and
to monitor my progress to make sure my deadline was met.
Compiled the corrected features every week in a geodatabase so all BLM users could
have access to the most up to date road data files.
Lead small group of technicians in the field on motorcycles collecting trail data. Ensuring
all PPE gear was utilized, and safety practices followed.
Developed a standardized process for BLM users to upload Trimble GPS data collected
in the field into GIS shapefile. This was a step by step process with visual diagrams
showing how to upload the GPS data into Arc Catalog and create a shapefile with a
known spatial reference.
Coordinated an end of year summary meeting with supervisors to demonstrate the work
I did for the travel management project, showing graphs, charts, and summary data
tables that I created to show my progress.
Received the BLM Star Award for my efforts towards the travel management project.
References:
Genivieve Wilson BLM Field Supervisor 541-***-****
Chris Durby BLM Field Supervisor 541-***-****
Cartographic Technician
January 2010 June 2010 Lakeview District BLM Klamath Falls, Or
Responsibilities: Individually operating OHV and 4x4 vehicles in remote areas of BLM land
collecting field data for botanists, recreationists, and wildlife specialists. Also assisting
specialists complete GIS map projects.
Assisting with maintenance of Wood River Wildlife Refuge. Operating power tools
clearing out shrubs and grass next to outbuildings. Also installing benches in scenic
wildlife viewing areas.
Park maintenance at Topsy Reservoir Campground. Installing bench for scenic view of
lake on boat dock.
Operated hand-help GPS mapping trail layout of Swan Lake Rim. Downloading GPS trail
data into shapefile for project use and planning.
Conducted Spotted, Great Gray Owl and Red headed Woodpecker surveys in remote
areas of BLM land during day and night. Recorded field notes, and followed biologist
specific calling protocols.
Conducting Mollusk and Klamath Tail Dropper surveys in remote areas and rough
terrain. Recorded results in field handbook, and identified specific species.
Aiding in Bald Eagle nest surveys, recording number of offspring seen in nests. This
required staying at nest location for hours monitoring movement with spotting scope and
binoculars and recording observed results.
Botany Survey Plot documentation for study on free range impacts. This required finding
survey markers with metal detector, and flagging off unit for botanist.
Individually operated 4x4 truck and OHV in remote areas mapping roads with GPS not in
the GIS GTRN road database. Created data dictionary for Trimble GPS, recording road
class, width, and condition. Then uploaded and updated the road data shapefile in
ArcCatalog with collected OHV data.
Converted data into proper spatial reference for the GIS CITRIX migration to the Salem
Oregon servers. This was a project that had a tight deadline that required a lot of extra
hours to complete.
References:
Heather Bernier BLM Assistant Field Supervisor 541-***-****
Recreation Technician
June 2009 September 2009 Rogue Siskiyou Forest BLM Medford, Or
Responsibilities: Operating motorcycle and 4x4 vehicle inventorying remote roads on BLM
land with GPS. Working alone required communication with work colleague about what areas
we would cover, and required safe field practices with motorcycle and truck.
Working in two man team operating motorcycles with GPS unit mounted on handlebars
recording OHV trails in high use areas in Southern Oregon.
Created custom data dictionary in Trimble GPS for inventory, so when a feature was
created we could record, width, class, difficulty, erosion levels, date and operato for BLM
records.
Aided in deciding what areas are high use OHV areas, and determined priority level for
what areas needed attention first due to abuse from users. This was so gates or signs
could be installed for high problem areas.
Communicated with colleague with BK programmable radio while out in the field.
Updated supervisors on our progress and plans for the week ahead. Some road
inventory was easier done by foot and truck, rather than motorcycle due to risk with user
operation.
Converted weekly data collected on GPS into shapefile, then inserted into a
Geodatabase I created. This gave me distance of trails we recorded for the week in
meters, and then I converted the meters to miles.
With trail distance in miles recorded for the week in excel, I passed that data to my
supervisor who kept track of our progress for the grant money that was paying for
project.
Ensured that all PPE was in truck, and motorcycle maintenance was up to date before
going into field for the day.
References:
Genivieve Wilson BLM Field Supervisor 541-***-****
Chris Durby BLM Field Supervisor 541-***-****
Education
September 2006 March 2011 Oregon Institute of Technology Klamath Falls, Or
B.S. Environmental Science, Minor in Geographic Information System
GIS Certificates
ESRI Labels and Annotation Certificate 2007
ESRI Cartographic Design Certificate 2008
ESRI Spatial Analyst Certificate 2008
ESRI Geodatabase Applications Certificate 2009
ESRI Advanced Cartography & Annotation Certificate 2010
Leadership and Awards
BLM Star Award Recipient for Travel Management Project 2010
Presidents List Recipient 2010 & 2011
Time Deans List Recipient 2008 & 2009
Certifications
Fire Fighter Type 1 Task book Open 2011
Incident commander Type 5 Task book Open 2011
ATV Certified 2010
Motorcycle Certified 2009
Defensive Driving 2010
CPR Certified 2010
Fixed Wing Air Tanker Parking Tender Certified 2010
S-270 Basic Aviation 2011
S-212 Chainsaw Operations 2009
S-211 Portable Pumps and Water Use 2011
S-131 Look up Look Down and around 2011
S-130 Firefighter Type 1 Training 2011
References
Chris Durby Medford BLM Recreation Lead 541-***-****
Genivieve Wilson Medford BLM Supervisor 541-***-****
Tim Sutton Acting Director Aviation Fire Management 208-***-****
Heather Bernier Klamath Falls BLM Assistant Field Mgr 541-***-****
Responsibilities
Each job has a position description no matter who you work for, federal, state or private.
Obtain a copy of your PD so that you can use it when updating your resume. Major duties section can
provide you some good information.
Wildlife Technician Position Description Major Duties Section Example
Major Duties
The position will involve the performance of any or all of the following or similar duties:
Makes observations and records data relating to use studies through the use of prepared
outlines.
Inventories water, winter ranges, upland game bird habitat, rare and endangered species
habitats, etc., following guidelines furnished.
Participates in banding, tagging and releasing ducks, antelopes, deer, or other wildlife in
connecting with migration studies.
Performs vegetative work such as planting bulbs and seeds in water fowl areas.
Maintains photographic slide files.
Using the bold words in the PD example above you can construct a brief 1-3 sentence paragraph that
describes the responsibilities of the job.
Here is an example of how to take the major duties above for a wildlife technician job and tailor it to
the actual tasks this person performed in a real job. Position descriptions are often board. Still
provide you a good start to construct your summary of responsibilities.
Responsibilities: Monitor and Survey for Northern Spotted Owls, Great Gray Owls, and White Headed
Woodpeckers for their habitat and populations. Inventory habitat for Survey and Manage, and special
status species. Perform vegetative work including monitoring and collecting. Use Geographical
Information Systems (GIS) to construct and edit maps as needed.
Responsibilities Format
The responsibilities section is not written as an accomplishment. It is written strictly as to the general
duties performed. Therefore, use the following:
Use Do not use
Monitor Monitored
Inventory Inventoried
Perform Performed
Create Created
Other examples:
Hydrologic Technician
Responsibilities: Conduct inventories and monitoring involving surface and ground water resources,
soils, geomorphology, and riparian and wetland areas. Perform vegetative work including monitoring
and collecting. Use Geographical Information Systems (GIS), including mobile GIS devices, to
construct and edit maps as needed.
Cartographic Technician
Responsibilities: Operate dirt bikes, ATVs and 4x4 vehicles in remote areas. Inventory OHV trails
using GPS. Download and file data for use with a GIS. Create maps using a GIS for BLM resource
specialist use.
Administrative Support Clerk
Responsibilities: Front desk contact representative providing administrative support in the areas of
mail processing, answering and directing phone calls, and answering public inquiries, selling permits,
utilizing TSIS database for tracking permits, data entry, and filing.
Resume Accomplishments
Use a logical progression of accomplishments for each job. Be brief, clear and direct. Use action
words (verbs) at the start of each bullet. Use bullets that are organized. Can separate groups of
bullets by type of tasks if needed. This is dependent on how long you may have been in a job or how
many different things you did. Do not use I anywhere in your resume.
Remember to ask So what? when evaluating each bullet. This will help you dial in on what you are
trying to convey, briefly, clearly and directly.
You do not have to write your resume yourself. However, you do not want to exaggerate or fabricate
accomplishments or work experience. If discovered, this would be grounds for termination if you
were selected and hired for a position.
This workshop will improve your resume, in how it conveys information about you, so that you can get
an interview. It will not improve the work experience you have. It will only help you make a good first
impression in the 30 seconds that you have to do it in.
Action Words
Practice Job A
Food Service/Cashier
Duties: Prepare and bake Pizza, prepare food via deep fryer, stock the freezer, ensure all food
needed for preparation was in stock. Clean deep fryers, clean ovens, clean bathrooms, sweep and
mop floors, clean kitchen, wash dishes. Take customer orders; take orders over the phone, customer
service. Maintain the Hop crops by weeding, trimming and watering. Maintain outdoor patio by
watering flowers, cleaning tables, and sweeping.
Start: Think about the job. Organize the tasks in a logical manner of progression. Use the action
words to create bullets that demonstrate the depth and breadth of this work experience. Then ask
yourself So what? to evaluate if the bullet conveys best what you are trying to say. Rewrite the
bullet making it more brief, clearer and more direct.
List Accomplishments Bullets Here:
Practice Job A - Accomplishments
Managed customer food orders independently at front counter of pizzeria.
Responsible for collecting payment of food purchases and correctly making change.
Managed and prepared kitchen, freezer and food prep areas daily to ensure that adequately
supplied for each shift.
Cleaned cooking equipment, surfaces, dishes, tables, bathrooms and outdoor patio to
ensure that shift operations met state hygienic standards.
Maintained and attended to the brewing operations hops crop, by weeding, trimming and
watering regularly.
Coordinated and assisted with staff to ensure delivery of services and maintain customer
satisfaction.
For discussion, let s ask So what? for each bullet.
What have you conveyed?
Bullets convey that the individual can work independently. The person had some responsibility for
handling money (trustworthiness). Was able to plan for and/or anticipate needs ahead of time.
Suggest some organizational skills. Awareness of state codes, and the why behind performing tasks
in that work environment. Work assignments extended to different section of the business. They are
a team player and know how to work well with others.
Notes:
Practice Job B -
Use the action words list and rework each bullet using the method discussed. Ask So what?
Evaluate and rewrite to get at a more brief, clear and direct accomplishment.
Recreation Technician
Responsibilities: Operate dirt bikes, ATVs and 4x4 vehicles in remote areas. Inventory OHV trails
using GPS. Download and file data for use with a GIS. Create maps using a GIS for BLM resource
specialist use.
Working in two man team operating motorcycles with GPS unit mounted on handlebars
recording OHV trails in high use areas in Southern Oregon.
Created custom data dictionary in Trimble GPS for inventory, so when a feature was created
we could record, width, class, difficulty, erosion levels, date and operator for BLM records.
Aided in deciding what areas are high use OHV areas, and determined priority level for what
areas needed attention first due to abuse from users. This was so gates or signs could be
installed for high problem areas.
Communicated with colleague with BK programmable radio while out in the field.
Updated supervisors on our progress and plans for the week ahead. Some road inventory
was easier done by foot and truck, rather than motorcycle due to risk with user operation.
Converted weekly data collected on GPS into shapefile, then inserted into a Geodatabase I
created. This gave me distance of trails we recorded for the week in meters, and then I
converted the meters to miles.
With trail distance in miles recorded for the week in excel, I passed that data to my
supervisor who kept track of our progress for the grant money that was paying for project.
Ensured that all PPE was in truck, and motorcycle maintenance was up to date before going
into field for the day.
Exercise Results:
Working in two man team operating motorcycles with GPS unit mounted on handlebars
recording OHV trails in high use areas in Southern Oregon.
Operated dirt bike inventorying user created OHV trails. Utilized a handlebar
mounted GPS to collect data. Coordinated inventory with a work partner to ensure
accurate and complete coverage.
Created custom data dictionary in Trimble GPS for inventory, so when a feature was created
we could record, width, class, difficulty, erosion levels, date and operator for BLM records.
Created a customized data dictionary for Trimble GPS to facilitate efficient data
collection in the field and downloading into GIS.
Aided in deciding what areas are high use OHV areas, and determined priority level for what
areas needed attention first due to abuse from users. This was so gates or signs could be
installed for high problem areas.
Shared observations with resource specialists to assist with identifying and
prioritizing areas for restoration activities and compliance problem areas for law
enforcement.
Communicated with colleague with BK programmable radio while out in the field.
Coordinated inventorying efforts with work partner utilizing radio to ensure
accurate and efficient inventory.
Updated supervisors on our progress and plans for the week ahead. Some road inventory
was easier done by foot and truck, rather than motorcycle due to risk with user operation.
Provided weekly updates on progress to supervisor. Shared planned routes and
methods for inventory taking into consideration, safety and efficiencies for week
ahead.
Converted weekly data collected on GPS into shapefile, then inserted into a Geodatabase I
created. This gave me distance of trails we recorded for the week in meters, and then I
converted the meters to miles.
Managed collected data from GPS to a GIS, by downloading data, conversion and
correction to metrics easily used by resource specialist to review progress and utilize
data as needed.
With trail distance in miles recorded for the week in excel, I passed that data to my
supervisor who kept track of our progress for the grant money that was paying for project.
Calculated, tracked and reported weekly progress to supervisor to assist with
managing field efforts with available grant funding.
Ensured that all PPE was in truck, and motorcycle maintenance was up to date before going
into field for the day.
Ensured that all safety equipment for field operations was obtained and used
following BLM policy and regulations.
Examples
Wildlife Biological Technician
June 2010-November 2010 Lakeview District Bureau of Land Management Klamath Falls, OR
Responsibilities: Monitor and Survey for Northern Spotted Owls, Great Gray Owls, and White Headed
Woodpeckers for their habitat and populations. Inventory habitat for Survey and Manage, and special
status species. Perform vegetative work including monitoring and collecting. Use Geographical
Information Systems (GIS) to construct and edit maps as needed.
Conducted Spotted Owl, Great Gray Owl, and White headed Woodpecker protocol surveys to
detect occupation, nesting, and reproduction.
Assisted and participated with bat monitoring for the Oregon Bat Grid. Captured bats using nets
and collected auditory recordings. Handled and processed physical measurements of bats to
protocol. Assisted in completing survey sites for the Lakeview Resource Area, Lakeview District
and Vale District.
Conducted surveys for terrestrial mollusk species to protocol as required by Survey and Manage
Guidelines contained within the Northwest Forest Plan. Utilized GPS to conduct transect surveys in
timber sale units. Identified potential habitat, surveyed, and collected mollusk species. Prepared
and shipped specimens for identification. Prepared sites maps using GIS ArcMap; summarized data
and completed required forms.
Surveyed frogs during nighttime operations utilizing canoes in the BLM managed Wood River
Wetland canals and open water. Performed Bullfrog control using gigs and nets. Collected post-
mortem necropsy data collection for age, sex, and stomach contents.
Assisted Klamath Bird Observatory personnel in monitoring bird population trends. Used mist nets,
auditory surveys, sight id, and recorded information gathered.
Monitored and collected Mountain Mahogany, and Antelope Bitterbrush seeds.
Assisted in gate installation for seasonal road closures. Included some installation problem solving,
assisted in heavy lifting, and operation of power tools.
Staffed a tree id table at the annual 6th grade forestry tour. Educated the public on tree identification
and use of a dichotomous key.
Assisted River Ranger in an administrative raft trip down the wild and scenic section of the
Klamath River.
Hydrologic Technician
June 2009-Present Lakeview District Bureau of Land Management Klamath Falls, OR
Responsibilities: Conduct inventories and monitoring involving surface and ground water resources,
soils, geomorphology, and riparian and wetland areas. Perform vegetative work including monitoring and
collecting. Use Geographical Information Systems (GIS), including mobile GIS devices, to construct and
edit maps as needed.
Studies in support of BLM Klamath Basin Restoration Agreement Obligations
Surveyed transects of shoreline vegetation along Agency Lake in support of a shoreline vegetation
distribution study. Conducted emergent vegetation speciation and abundance counts and
measured ground elevation at one meter intervals. Data will be used in development of a
vegetation distribution predictive model and as input variables for an interactive GIS user
interface designed to test user defined hydrologic scenarios in former Agency Lake wetlands.
Wrote methods section, conducted data entry, and analysis to support a preliminary results report.
Installed 21 clay horizon plots for the Wood River Wetland subsidence reversal study. Assisted
in installing relative elevation benchmarks for measuring elevation change due to deposition over
time. Assisted in conducting cryogenic soil coring for the purpose of measuring annual rates of
sediment deposition.
Hydrologic Monitoring
Conducted water quality sampling in the Wood River Wetland using standard nutrient grab
sampling techniques. Calibrated and operated YSI data sonde for water quality parameters.
Conducted in-stream discharge measurements in wadeable streams using a Marsh-McBirney flo-
mate velocity meter system.
Conducted stream inventory for timber sale planning areas using a Trimble Juno GPS unit.
Located, classified, and mapped stream locations and periodicities. Downloaded stream data from
Juno to ArcGIS for editing.
Monitored stream temperatures for quality control of established data logger sites.
Monitored spring discharge in juniper treatment sites and control sites to validate effects of
juniper thinning treatment on spring discharge.
Assisted in elevation monitoring of Pitchlog Creek culvert installment and rock weir construction.
Fisheries Related Studies
Assisted the Fisheries Biologist in conducting electrofishing surveys in Spencer Creek to monitor
Redband trout populations. Surveyed tributaries to Gerber Reservoir to monitor fish use of
perennial residual pools.
Conducted Lost River Sucker larvae surveys in Gerber Reservoir tributaries.
Performed Oregon Spotted Frog egg mass surveys. Determined egg mass development stages,
habitat condition, and recorded GPS location of egg masses. Entered egg mass survey data into
BLM GeoBob database forms.
Performed Oregon Spotted Frog and Bullfrog nighttime surveys. Bullfrogs were captured using
canoes, gigs, nets, and spotlights and removed from the population. Data collected included age,
sex and stomach contents.
Conducted bullfrog breeding call surveys in the Wood River Wetland to determine control effort
locations for eradication.
Assisted Fisheries Biologist in layout of log placement for the Spencer Creek large woody debris
restoration project.
Miscellaneous Studies
Assisted in completion of wetland vegetation nutrient analysis study of Hank s Marsh,
Williamson River Delta, and Wood River Wetland. Collected above ground biomass vegetation
samples from all three wetlands, sorted, processed samples for nutrient analysis, analyzed data
and assisted in preparation of manuscript for publication.
Conducted surveys for terrestrial mollusk species to protocol as required by Survey and Manage
Guidelines contained within the Northwest Forest Plan. Utilized GPS to conduct transect surveys
in timber sale units.
Cut and replanted hundreds of willow stocks to improve bank stabilization of restoration efforts in
the Wood River Wetland.
Annually assisted botanist in identifying and estimating percent cover of vegetation plots in the
Wood River Wetland.
Collected native grass seeds with botanist for KFRA native seed propagation.
Assisted River Ranger in an administrative raft trip down the wild and scenic section of the
Klamath River.
GIS
Georeferenced historic aerial photos of the Wood River Wetland to create a restoration project
photo time-series analysis. Graphics were used for historical comparisons and for educational
interpretative displays.
Modeled water levels of the Wood River Wetland using LiDAR data to refine and calibrate area
capacity curves.
Predicted potential restored emergent wetland areas of the Wood River Wetland using LiDAR
digital elevation models (DEMs).
Edited stream hydrography shapefiles for BLM GIS corporate data stream updates according to
National Hydrologic Data (NHD) standards and procedures.
Provided GIS support to the Hydrologist and Fisheries Biologist during the winter on a part time
status to support KFRA interdisciplinary team planning efforts when other seasonal temporary
employees are off.
Contact this candidate