Sales Customer Service

Jamie Longman

Email: abpdem@r.postjobfree.com

Address: **** ** ******** ***.

City: Stuart

State: FL

Zip: 34997

Country: USA

Phone: 772-***-****

Skill Level: Experienced

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Profile

Successful, motivated, disciplined and goal intensive Account Management Professional with several years of award winning experience, specialized in Biotechnology and Pharmaceuticals. Top performer in meeting sales objectives. Possesses expertise in sales, marketing and access strategies. Innovative with approach to reach goal attainment. Skillful communicator who influences key decision-makers with value propositioned products, services and concepts. Outgoing, personable, flexible, strategic problem-solver and leader focused on improving the reputation and efficacy of the company. Solid presentation skills, distinctive industry insight and impeccable follow-through.

Skills Summary

Project Management

Report Preparation

Product Launch

Diligent Follow-through

Clinical Presentations

Customer Service

Leadership

Marketing & Sales

Relationship Building

Drive, Focus

Enthusiasm

Microsoft Office

Professional Experience

UNITED ALLERGY SERVICES - MEDICAL SALES DECEMBER 2011 - PRESENT

Promoting an allergy service line to physicians. The service line includes scratch testing and customized injectable immunotherapy for patients.

Handles all aspects of the sales process. Prospecting, qualifying, developing, proving and close.

Ability to enter leads and prospects into Salesforce.com. Deliver accurate clinical presentations to practitioners utilizing UAS sales model to deliver specific messaging.

Identify key customer targets using developed relationships to place the service line. Due diligence skills to uncover customer needs.

Strategic planning, contracts, medical insurance billing, analysis, and implementation of service line.

NOVARTIS PHARMACEUTICALS - PHARMACEUTICAL SALES 2007 TO JUNE 2012

(inVentiv Commercial Services)

Implemented strategic vision and performance plan for the region. Developed several profitable territories, including Pt. St. Lucie, West Palm Beach, and Boca Raton which increased sales. Exceeded national, district and territory goals annually. Top 5% of sales force regularly.

Successfully sold multiple brand product lines to a variety of physicians. Launched Voltaren Gel and Prevacid 24Hr.

-Exceeds Expectations- on all annual evaluations.

Maintained a target list of 300 key customers and called on them 3 times quarterly. Managed expense budget with positive impact.

Met all communication expectations with timely, appropriate responses, focused on accuracy and completeness. Interaction with medical science liaison to help physician understand the RX to OTC switch.

Inventory/Sample Accountability.

CARDINAL HEALTH - SENIOR PHARMACEUTICAL REP 2000 TO 2007

(Account focus was Pfizer - Pharmacia, Novartis, Mylan-Bertek)

Steadily met and exceeded sales calls and revenue goals. Targeted multiple physician types with various OTC and RX products, such as, Nicotrol, Triaminic, Zaditor, Kristalose, Zanaflex, DisperMox, Alinia, and Rheumatrex.

Achieved multiple top awards and recognitions for superior performance. Received Tier 1 Sales Award for 100% sales growth 2003 for Nicotrol. Ranked 4th among 122 representatives on total and new prescriptions for Kristalose 2005. Grew market share 58% for Zaditor 2006 vs. 2005.

Secured State of Michigan inclusion of the Nicotrol patient marketing plan in their smoking cessation campaign.

Promoted to senior sales representative within 3 years based on sales achievement, goals attained, team leadership and continuous favorable client evaluations.

J.B. LABORATORIES - COMMERCIAL ACCOUNT MANAGER 1995 TO 2000

(Generic contract pharmaceutical manufacturer. Customers included U.S. Department of Health and Human Services, Usana Health Sciences, Perrigo, Kellogg and a wide variety of other companies)

Maintained working knowledge of solid dose tableting and two piece hard shell encapsulation as well as formulations, raw materials, labeling, and packaging requirements.

Responsibilities included total management of private label key accounts. Identified needs and developed products for companies that distribute supplements, vitamins, and nutritional products.

Successfully increased sales that grew annually to $10M.

Expanded contracts with the Department of Health and Human Services for private label acetaminophen that was in every VA Hospital in the United States.

Nominated for Subcontractor of the Year, Received -Award of Excellence- in 1997 and 1999 from Department of Health and Human Services.

Significant Training and Accomplishments

Pharmacia Sales Excellence Award 2001 and 2003

Excellence in Sales course 2000

Representative of Distinction Award recipient 2008 to 2012

Platinum and Gold Award Winner (Top 5% sales goals met) 2007 to 2012

Score Average on Pharmaceutical Sales Training and Certifications - 100%

Rx Advantage - Physician profiling

2006 Microsoft Office Certification

Property and Casualty Insurance Certification

Education

GRAND RAPIDS COMMUNITY COLLEGE - GRAND RAPIDS, MI

ASSOCIATE OF ARTS DEGREE

Contact this candidate