Customer Service Sales

Mike Breaux

Email: ********@**-*******.***

Address:

City: Bogalusa

State: LA

Zip: 70427

Country: USA

Phone: 985-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have been in the retail business for over 8 years and now I am currently attending Fortis College Online for my Associates Degree in Accounting in Business Management. I have the hands on experience.I am dedicated and very self motivated with the desire for better customer service.

Educational Background:

High School Dipolma from Rhetts College (Fortis Online), OH 1/2001 to 11/2012 (Accounting in BA)

Job History / Details:

Career Overview

I have been in the retail business for over 8 years and now I am currently attending Fortis College Online for my Associates Degree in Accounting in Business Management. I have the hands on experience.I am dedicated and very self motivated with the desire for better customer service.

Core Strengths

Inventory control

Invoice processing

Adaptability

Conflict resolution

Creative problem solver

Excellent communication skills

Problem solver

Courteous demeanor

Energetic work attitude

Active listening skills

Quick learner

Shipping and receiving professional.

Store maintenance

Adaptability

Creative problem solver

Customer service expert

Opening/closing procedures

Telecommunication skills

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

May 2012 to Current

The Salvage Store Warehouse Bogalusa, Louisiana

Processor

Maintained cleanliness of the warehouse. Maintained 5 different production lines. Helped with product inventory.

March 2012 to Current

Wal-Mart Bogalusa, Louisiana

O/N Stocker

Maintained cleanliness and presentation of stock room and production floor.

I stocked merchandise on sales floor as well as helped in maintaining inventory in the back room.

November 2011 to March 2012

Target Covington, Louisiana

O/N Team Member

Helped in maintaining warehouse. Stocked merchandise onto the sales floor.

March 2011 to November 2011

Smitty's Supplies Inc. Roseland, louisiana

Truck Loader/ Unloader

Loaded and unloader oil tankers. Helped in production of merchandise to be loaded. Forklift certified.

September 2011 to March 2011

Winn-Dixie Franklinton, Louisiana

Dairy/ Frozen Food Stocker

Assisted customers in person and via telephone.Interacted with customers and retail buyers to expedite orders.Maintained cleanliness and presentation of stock room and production floor.Assisted customers with store and product complaints.Tracked advertising promotions for clients.Dedicated to continuously improving sales abilities and product knowledge.Folded and arranged garments in attractive displays.Recommended alternative items if product was out of stock.Guaranteed positive customer experiences and resolved all customer complaints.Helped drive sales goals and achieve monthly quota figures.Recommended, selected and helped locate merchandise based on customer needs and desires.Provided ongoing guest service, including giving fashion advice.Communicated all merchandise needs or issues to appropriate supervisors.Worked under strict deadlines and responded to service requests and emergency call-outs.Routinely answered customer questions regarding merchandise and pricing.

Educational Background

2014 Rhetts College (Fortis Online), Ohio

Associate of Science Accounting in BA

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