Laura Blount

Email: abpd9l@r.postjobfree.com

Address: ***** ******** *****

City: Lowell

State: MI

Zip: 49331

Country: USA

Phone: 616-***-****

Skill Level: Management

Salary Range: 60

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Laura Blount

10854 Deerwood Court, Lowell, Michigan 49331

Home: 616-***-**** Cell: 616-***-**** Email:abpd9l@r.postjobfree.com

Professional Summary:

I am a customer service oriented healthcare administrator with background in managed, short term rehabilitation, assisted Living and long-term care. Seeking a leadership position to make use of my years of experience and knowledge

Education and Training:

Madonna University 2006-2007 Livonia, Michigan, USA

Major Nursing Home Administration I & II, Gerontology Management

Skill Highlights:

Patience and self-discipline l Patient-oriented

Accountability l Personal and professional integrity

Time management l Leadership

Motivation techniques l Recruiting and hiring

Staff coaching l Budgeting

Planning and development l staffing management

Staff training and development

Relationship and team building

Quality improvement

Experience:

Skillfully developed departmental goals, objectives, standards of performance, policies and procedures. Organized the department in accordance with administrative guidelines, in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.

Evaluated patient care, procedural changes for effectiveness. Served as a leader in the planning and achievement of goals and objectives, consistent with the agency mission, philosophy, goals and objectives. Expertly planned, coordinated, organized and directed all operations of the agency.

Directed the implementation of improved work methods and procedures, to achieve agency objectives. Established and oversaw a new budgeting and accounting system that resulted in process efficiency and cost reduction.

Established and maintained systems that safely met residents' needs .Strategically planned ways to meet operational goals and targets. Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines. Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments.

Monitored and oversaw the nursing, operation and support departments to ensure quality facility operations. Demonstrated exceptional customer service to both to internal and external customers.

Career Professional Experience:

Executive Director

February 2010 to August 2012

Elmcroft of Kentwood - Kentwood, Michigan

Identified and process improvements in the day-to-day functioning of the facility. Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary.

Routinely evaluated the overall resident care within the facility and diligently enforced high standards. Closely collaborated with management team to make necessary improvements and satisfy resident needs.

Ensure high quality care for patients and their families. Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.

Participated in facility surveys and inspections made by authorized governmental agencies. Carefully selected, developed and retained qualified staff, as well as trained over 65Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.

Achieve goals and objectives consistent with the agency mission and philosophy. Created annual goals, objectives and budget and made recommendations to reduce costs. Established and maintained systems that safely met residents' needs. Maintain up-to-date knowledge of applicable state and Federal laws and regulations.

Developed and achieved financial and growth goals. Achieve operational goals and targets. Provide supervision for day-to-day operations of facility in accordance with set policies and guidelines. Continually maintained and improved the company's reputation and positive image in the markets served.

Regularly evaluated employee performance, provided feedback and assisted coached and disciplined staff as needed.

March 2007 to June 2009

Tendercare of Monroe Monroe, Michigan

Administrator in Training/Referral Manager

Process, and give team a better understanding of the importance of excellent customer service

Reorganization of admissions team, provide tour training and knowledge of Admissions

the facility & build census, with my efforts we have grown in the past year showing profitability for corporation and consistence growth in census

Work with local hospitals an social workers to expand referral sources, focusing on census growth within the facility

Provide onsite assessments for possible rehab candidates & Long Term Care

Provide education through presentations and community outreach regarding services our facility provides

Managed a 131 bed facility with a ADC of 100 to 125 ADC within a years time and have maintained an above budget census, showing profitability for the first time in years.

Built relationships with local physicians to expand referrals sources and obtain direct referrals from physicians

Train in A.I.T. capacity with the administrator. Giving support in administrative roll,multitasking,management support

I Have had two interim A.I.T. positions for Extendicare, Tendercare of Traverse City, and also Tendercare of Monroe

January 2003 to March 2007

Tendercare /The Manors of Wayne - Wayne, Michigan

Community Liaison

Promote the facility & build census, with my efforts we have grown in the past year showing profitability for corporation and consistence growth in census

Work with local hospitals an social workers to expand referral sources, focusing on census growth within the facility

Provide education through presentations and community outreach regarding services our facility provides

Built relationships with local physicians to expand referrals sources,direct referrals from physicians

Reorganization of admissions team, provide tour training and knowledge of Admissions process, and give team a better understanding of the importance of excellent customer service

Extra Circular Activities:

Wayne Chamber,Council for Area on Aging Member, Aging Network, Downriver Aging Network, HEMS Emergency Preparedness Committee, Single Point of Entry Work Group, Monroe Chamber, Monroe Consortium. October Run, Making Stride Against Breast Cancer, Senior Alliance Holiday Meals, Wayne Chamber Golf Outing, Wayne Chamber Silent Auction, TSA Fundraisers, Volunteer Meals on Wheels, Area on Aging, Senior Olympics, Monroe Senior Center, Annapolis Hospital, Garden City Hospital

References :

Barbara Poulius 616-***-****

Sherry Kane 616-***-****

Mary Bulaski 616-***-****

Richard Blankstrom 231-***-****

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