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Manager Sales

Location:
Orem, UT
Posted:
October 30, 2012

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Resume:

Ric Sharette

Email: abpd9g@r.postjobfree.com

Address: *** *. **** *.

City: Orem

State: UT

Zip: 84097

Country: USA

Phone: 801-***-****

Skill Level: Management

Salary Range: 60

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Ric Sharette R E S U M E November 2012

142 N. 1080 E.

Orem, UT 84097

801-***-****

abpd9g@r.postjobfree.com

Objective

To make a vital contribution to a progressive health care company in order to enrich market share, reputation and quality services through the use of my talent, skills and experience in the healthcare industry.

Summary

* 20+ years management experience in medical sales and service

* Demonstrated success in exceeding sales quotas

* Demonstrated success in start-up territory viability and growth

* Primarily service-oriented with internal and external customers

* Hands On experience with all facets of a healthcare small business, including HR, accreditation, policies and procedures, payroll and inventory management, DME sales and service, insurance authorization

* Thorough understanding of the course of patient care, utilization of assets, and the POS from physician to patient, case manager to 3rd party payers

* Proficient problem-solver who identifies issues and presents relevant solutions

* Exceptional listener who builds relationships, uncovers customer needs, provides solutions/options, and quickly becomes a valuable partner in the continuum of care

* Highly motivated with an outstanding work ethic in team and self-directed environments

* Respected supervisor who deliberately builds and maintains a cohesive, effective team, 10 years supervisory experience

Professional Experience Territory

08/09 - Current Sales/Patient Service Rep for OttoBock Healthcare SLC, UT

* Developed and maintained key relationships with orthopedic physicians and case managers to increase revenue for continuous passive motion devices and orthotics sales and services.

* Fit and instructed patients and caregivers with rehab devices to ensure compliance and successful outcomes. Provided prompt, responsive, and reliable service.

* Introduced and trained clinicians on key benefits of rehab devices. Effectively addressed objections and showed how products and services solved key challenges.

08/08 - 06/12 DME Manager for Summit Home Health/Hospice SLC, UT

Started DME company subsidiary to create extra revenue stream. Profitable w/in 11 months

Wrote Policies and Procedure Manual and Orientation Training Program for employees

Attained accreditation to bill Medicare and secure hospice contracts

Managed small team of employees for deliveries, billing and quality improvement

Set up vendor contracts, purchased DME/supplies, managed product training

Designed and implemented patient service quality survey

Developed excellent rapport and responsive communication with nurse case managers

02/04 - 08/08 Area Manager for OrthoRehab UT, WY, ID

Sold orthopedic rehabilitation products to physicians and hospitals in Utah

Delivered fitted, and provided instruction for specialty orthopedic equipment to patients

Provided product training for clinicians, patients and my team of patient service reps

Managed the productive activity of 11 patient service reps

Wrote Procedure and Training Manuals for our patient service reps

Obtained insurance authorization for the products we rented and sold

Achieved CHAP accreditation with commendation

08/02 - 2/04 Manager-Trainee for Praxair Healthcare Murray, UT

Assisted patients on the sales floor and telephone with products, service and billing issues

Worked with dispatch and the outside sales team

Developed training materials and procedures for new employees

02/97 - 12/99 Area Manager for Empi, Inc., St Paul, MN UT, WY, ID

Sold electrotherapy and other related orthopedic medical devices and services to physicians and physical therapists.

Graduated #1 in sales training class and achieved top sales spot in the nation by 3rd quarter, 1997. Increased sales by 17% over the previous year.

Expanded the territory adding 137 new accounts in the first year.

08/89 - 01/97 Area Manager for Thera-Kinetics, Inc, Mt. Laurel, NJ UT, WY, ID

Made a start-up orthopedic device distributor and manufacturer viable in 2 months. Covered Utah, S. Idaho, and W. Wyoming

Received bronze, silver and gold awards for exceeding sales quotas for my territory.

Increased revenue sufficiently in `93 for my territory to be divided and to support an additional area manager.

Received JCAHCO Accreditation with commendation for my territory in `94

Secured 7 new insurance contracts to increase revenue 16% by `96

Achieved the best inventory utilization in the NW District consistently.

Memberships/Affiliations/Licenses

SLCSL, music director and licensed practitioner

Community Nursing Services, hospice volunteer

Club Vision (formerly Reading Room for the Blind), volunteer

Utah Supplier Development Council

Success Business Groups, founder

CHAP and HQAA accreditation with commendation

Class E Pharmacy License

Education

Utah Valley Univesity, Orem, UT, business management

Wayne State University, Detroit, MI, Music Theory

Calvin College, Grand Rapids, MI, liberal arts

References

Brenda Postal, RN, hospice case manager 801-***-**** Summit HH/Hospice

Mike Bolz, LSW, service coordinator 801-***-**** Wasatch Manor, SLC

Rev. Linda Brewer, chaplain 801-***-**** Huntsman Cancer

Gary George, owner-agent 801-***-**** Sports Med Ortho Co.,

Karen Crist, LSW, social worker 801-***-**** Private Practice

Kennard Black, RPT, physical therapist 801-***-**** Community Nursing

Brigitt Salt, CNA, Aide Coordinator 801-***-**** Millcreek HH/Hospice



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