Ric Sharette
Email: abpd9g@r.postjobfree.com
Address: *** *. **** *.
City: Orem
State: UT
Zip: 84097
Country: USA
Phone: 801-***-****
Skill Level: Management
Salary Range: 60
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Ric Sharette R E S U M E November 2012
142 N. 1080 E.
Orem, UT 84097
abpd9g@r.postjobfree.com
Objective
To make a vital contribution to a progressive health care company in order to enrich market share, reputation and quality services through the use of my talent, skills and experience in the healthcare industry.
Summary
* 20+ years management experience in medical sales and service
* Demonstrated success in exceeding sales quotas
* Demonstrated success in start-up territory viability and growth
* Primarily service-oriented with internal and external customers
* Hands On experience with all facets of a healthcare small business, including HR, accreditation, policies and procedures, payroll and inventory management, DME sales and service, insurance authorization
* Thorough understanding of the course of patient care, utilization of assets, and the POS from physician to patient, case manager to 3rd party payers
* Proficient problem-solver who identifies issues and presents relevant solutions
* Exceptional listener who builds relationships, uncovers customer needs, provides solutions/options, and quickly becomes a valuable partner in the continuum of care
* Highly motivated with an outstanding work ethic in team and self-directed environments
* Respected supervisor who deliberately builds and maintains a cohesive, effective team, 10 years supervisory experience
Professional Experience Territory
08/09 - Current Sales/Patient Service Rep for OttoBock Healthcare SLC, UT
* Developed and maintained key relationships with orthopedic physicians and case managers to increase revenue for continuous passive motion devices and orthotics sales and services.
* Fit and instructed patients and caregivers with rehab devices to ensure compliance and successful outcomes. Provided prompt, responsive, and reliable service.
* Introduced and trained clinicians on key benefits of rehab devices. Effectively addressed objections and showed how products and services solved key challenges.
08/08 - 06/12 DME Manager for Summit Home Health/Hospice SLC, UT
Started DME company subsidiary to create extra revenue stream. Profitable w/in 11 months
Wrote Policies and Procedure Manual and Orientation Training Program for employees
Attained accreditation to bill Medicare and secure hospice contracts
Managed small team of employees for deliveries, billing and quality improvement
Set up vendor contracts, purchased DME/supplies, managed product training
Designed and implemented patient service quality survey
Developed excellent rapport and responsive communication with nurse case managers
02/04 - 08/08 Area Manager for OrthoRehab UT, WY, ID
Sold orthopedic rehabilitation products to physicians and hospitals in Utah
Delivered fitted, and provided instruction for specialty orthopedic equipment to patients
Provided product training for clinicians, patients and my team of patient service reps
Managed the productive activity of 11 patient service reps
Wrote Procedure and Training Manuals for our patient service reps
Obtained insurance authorization for the products we rented and sold
Achieved CHAP accreditation with commendation
08/02 - 2/04 Manager-Trainee for Praxair Healthcare Murray, UT
Assisted patients on the sales floor and telephone with products, service and billing issues
Worked with dispatch and the outside sales team
Developed training materials and procedures for new employees
02/97 - 12/99 Area Manager for Empi, Inc., St Paul, MN UT, WY, ID
Sold electrotherapy and other related orthopedic medical devices and services to physicians and physical therapists.
Graduated #1 in sales training class and achieved top sales spot in the nation by 3rd quarter, 1997. Increased sales by 17% over the previous year.
Expanded the territory adding 137 new accounts in the first year.
08/89 - 01/97 Area Manager for Thera-Kinetics, Inc, Mt. Laurel, NJ UT, WY, ID
Made a start-up orthopedic device distributor and manufacturer viable in 2 months. Covered Utah, S. Idaho, and W. Wyoming
Received bronze, silver and gold awards for exceeding sales quotas for my territory.
Increased revenue sufficiently in `93 for my territory to be divided and to support an additional area manager.
Received JCAHCO Accreditation with commendation for my territory in `94
Secured 7 new insurance contracts to increase revenue 16% by `96
Achieved the best inventory utilization in the NW District consistently.
Memberships/Affiliations/Licenses
SLCSL, music director and licensed practitioner
Community Nursing Services, hospice volunteer
Club Vision (formerly Reading Room for the Blind), volunteer
Utah Supplier Development Council
Success Business Groups, founder
CHAP and HQAA accreditation with commendation
Class E Pharmacy License
Education
Utah Valley Univesity, Orem, UT, business management
Wayne State University, Detroit, MI, Music Theory
Calvin College, Grand Rapids, MI, liberal arts
References
Brenda Postal, RN, hospice case manager 801-***-**** Summit HH/Hospice
Mike Bolz, LSW, service coordinator 801-***-**** Wasatch Manor, SLC
Rev. Linda Brewer, chaplain 801-***-**** Huntsman Cancer
Gary George, owner-agent 801-***-**** Sports Med Ortho Co.,
Karen Crist, LSW, social worker 801-***-**** Private Practice
Kennard Black, RPT, physical therapist 801-***-**** Community Nursing
Brigitt Salt, CNA, Aide Coordinator 801-***-**** Millcreek HH/Hospice