Human Resources Resource

Deb Lauenstein

Email: abpd85@r.postjobfree.com

Address: ***** *** ***** **

City: Burlington

State: WI

Zip: 53105

Country: USA

Phone: 262-***-****

Skill Level: Management

Salary Range: 80

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

I have recently relocated to the Burlington area and have just begun seeking employment.

DEBRA J LAUENSTEIN, SPHR

34108 Oak Knoll Rd. Burlington, WI 53105

Cell: 262-***-****

abpd85@r.postjobfree.com

Objective

A human resources or other leadership position with an organization where management strengths and experience can be effectively utilized to improve operations, cost containment, customer service, staff performance, engagement & satisfaction and customer outcomes.

Summary

An experienced leader with drive, accountability and successful outcomes. Strong leadership skills accompanied with active listening and communication result in effective team collaboration to meet organizational goals. Able to anticipate, identify, analyze and resolve problems.

Professional Competencies:

Change Management

Employee Engagement

Strategic Planning

Project Management

Leadership

Employee Relations

Team Development

Training/Development/Just Culture

Policies/Procedures

Budget Management

Performance Metrics

Process Improvement

Grievance Investigation

Recruitment/Orientation

Coaching/Mentoring

Benefits Administration

Performance Management

Compensation

Professional History

Froedtert Health St. Joseph`s Hospital 2008-Present

St. Joseph`s Hospital affiliated with Froedtert Health in July of 2008. Froedtert Health is a $1.4 billion in operating revenue, regional health care organization made up of three hospitals, a primary and multi-specialty physician group and affiliated with The Medical College of Wisconsin.

Director, Human Resources (title changed after affiliation with Froedtert Health)2009-2012

VP, Human Resources 2008-2009

-Responsible directly to the Sr. VP of Human Resources of Froedtert Health for site and health system human resource responsibilities and indirectly to the President/Chief Executive Officer of St. Joseph`s Hospital, as a member of the executive team and for the overall direction and management of the human resource function for the hospital.

-Aligned and integrated, as a hospital executive team member, human resources and other departmental strategies to implement the strategic plan consistent with the mission, vision and philosophy of St. Joseph`s Hospital and Froedtert Health.

-Participated in strategic operational planning and worked closely with the hospital President/CEO to accomplish the goals/objectives, operational and strategic plan of the hospital and health system established in cooperation with the boards of directors and system leadership as it related to human resources and related functions.

-Lead and developed a team in all functional human resource areas. Annually achieved the goal as a top tier engaged department (per results of the employee engagement survey), earning a high level of credibility as an effective and responsive internal human resources consulting group.

-Served as an internal consultant to leadership and employees regarding human resource issues and assisted management in carrying out their leadership responsibilities as evidenced by 90th percentile ratings on quarterly Support Staff Services Surveys.

-Oversaw leader and staff performance management systems for Froedtert Health as well as the staff that support the software system.

-Facilitated the work group responsible for initiating the set-up and on-boarding of four specialty practices to St. Joseph`s Hospital that included ten urologists, one plastic surgeon and sixteen cardiologists from the Medical College of Wisconsin and twenty contracted radiologists.

-Created, facilitated and implemented human resource communications strategy, policies and procedures, quarterly updates, etc.

-Facilitated the strategic planning and visioning for the Froedtert Health human resource division to achieve system objectives of highly effective programs that emphasize the critical importance and value of the human resource function to the health system and its strategic plan.

-Formed and chaired the hospital Policies & Procedure Committee and Accountability Team and served as Executive Champion for the Performance Excellence Standards & Recognition Team.

-Established and chaired a Diversity Action Team and defined goals to support health system diversity and inclusion initiatives.

-Developed and presented the annual hospital human resources $350,000 operating budget and, upon final approval, assured that all functions operated within appropriated amounts, managed expenditures and reported budget variances. Consistent results yielded annual favorable budget variances.

-Lead restructuring of organization`s leadership, redefined span of control for more efficient and effective use of FTE`s to meet projected targets based on patient volumes.

-Delivered `Just Culture` presentation at the Minnesota Alliance for Patient Safety (MAPS) Conference in November 2009.

SynergyHealth St. Joseph`s Hospital 2002-2008

St. Joseph`s Hospital and physician clinics, formerly known as the West Bend Clinic, joined to form SynergyHealth in 2002.

VP, Human Resources 2006-2008

VP of HR & Marketing 2003-2006

-Participated in the development and planning of a new hospital using innovative design specific to patient safety. The project garnered national recognition and inspired publication of twenty seven articles and two books. Project completion and transfer to the new facility accomplished in August, 2005.

-Worked with outside consultant to select and execute an Executive Compensation and Benefit program that met competitive market issues which improved recruitment and retention of key executives.

-Developed and implemented an employee engagement survey based on industry best practices.

-Developed a culture component outlining performance and behavior expectations and tied it to performance evaluations to ensure accountability.

-Resumed leadership responsibility for all HR functions with focus on executive benefit & compensation program, leadership & physician recruitment, compensation, staff & leadership competencies and performance management.

VP of Marketing & Planning 2002-2003

-Worked with a community leader sub-committee to select and secure property to build a new hospital. Accomplished securing the site within 6 months.

-Selected and worked with marketing firm during hospital construction project in response to negative community sentiment, to address and promote benefits of the project and its effect on the community with positive messaging.

-Created a marketing campaign to introduce and promote the first 8 bed in-patient hospice in Washington County.

-Recruited 20 physicians for the West Bend Clinic from 2002 through 2008 and grew specialties including dermatology, ophthalmology, pediatrics, plastics, urology and orthopedics.

-Actively involved in and supported the formation of SynergyHealth, Inc., a health system consisting of the West Bend Clinic and St. Joseph`s Hospital.

St. Joseph`s Community Hospital

St. Joseph`s Hospital is a 70 bed, 600 employee, $88 million in operating revenue, not-for-profit, community hospital located in West Bend, Wisconsin and is currently one of three hospitals within the Froedtert Health system.

Human Resources Coordinator 2000-2002

-Selected and implemented the ADP human resources information system (HRIS) and Payroll system, on budget and on-time.

-Responsible for recruitment, employee relations and creating and/or updating human resources policies.

-Introduced behavioral interviewing to the organization and trained leaders.

-Developed and implemented a paid time off program to replace traditional vacation and sick leave.

-Role expanded to include portions of all other human resource generalist functions, including benefits, communication, pay practices and wage & salary analysis.

Rockwell Automation, Mequon, WI

Rockwell Automation is a private company that manufactures industrial automation controls and information solutions used across a wide range of industries and in some of the most demanding manufacturing environments.

Human Resources Assistant 1998-2000

-Responsible for day to day human resource support functions including; Federal Medical Leave Act (FMLA) administration, human resource information system (HRIS), leader succession tracking using Pyramid software, employee assistance, orientation and special projects.

Education

Concordia University - Mequon, WI

Bachelor of Arts - Marketing & Communication

*Summa Cum Laude

SHRM Certification - SPHR (Senior Professional in Human Resources)

Outcome Engineering: Just Culture Training 2004

Six Sigma, Human Factors and Lean Principles Boot Camp - April 2004

WHA (Wisconsin Hospital Association): Wisconsin Quality Safety Forum - October 2004

Certified Professional in Healthcare Quality (CPHQ): Completed 3 day Performance Improvement

Leader/Facilitator Training - March 2007

FEMA Emergency Management Institute: IS-00100.HC (Introduction to Incident Command System);

IS-00200.HC (Applying ICS to Healthcare Organizations); IS-00700 (National Incident Management System) - May 2007

Advisory Board: Optimizing Unit Staffing & Instilling Cost Discipline - January 2011

Studer Group: Taking You and Your Organization to the Next Level - 2011

WI SHRM: Annual State Conference Seminars

Community Involvement

-Board of Directors - Waukesha, Ozaukee & Washington County Workforce Development and Workforce Development Committee Member: 2005 - 2012

-Greater Leadership of West Bend: 2009

-Member - Society for Human Resources Management

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