Project Manager Customer Service

Anibal Lima

Email: abpd7e@r.postjobfree.com

Address: ** ******** ******

City: Haverstraw

State: NY

Zip: 10927

Country: USA

Phone: 845-***-****

Skill Level: Management

Salary Range: 210

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Anibal Lima, Jr.

61 Coolidge Street

Haverstraw, NY, 10927

Home: 845-***-****

Cell: 845-***-****

abpd7e@r.postjobfree.com

OPERATIONS AND FACILITIES MANAGEMENT EXECUTIVE

Senior-level professional with more than 15 years of experience leading multi-million dollar projects for government operations and private corporations. Demonstrate expertise in operations, finance, sales and marketing, customer service, information services, and human resources. History of increasing operational efficiencies as well as identifying and seizing market opportunities. Known for creative and profitable approaches to problem solving, conducting skillful negotiations, developing strong teams, and establishing outstanding relationships with vendors and customers.

PROFESSIONAL EXPERIENCE

Medco Health Solutions, Franklin Lakes, NJ 2006 - 2011

Project Manager, Facilities Services

Oversaw construction projects for customer base comprised of over one hundred (100) Corporate Field Offices, Pharmacies and Call Centers combined with values up to $10 million for the largest mail order pharmaceutical firm headquartered in New Jersey. Designed facilities space program operations requirements, including accounting, personnel and customer service; directed implementation of best practices, systems and process improvements; and formulated effective policies and procedures nationwide.

Prepared contract documents, project schedules, developed scope, project spending requests and budgets for all capital and operations projects with site managers/clients.

Coordinated, scheduled and presided over project meetings, reviewed scope, budget and project schedule with senior management, subject matter experts and project team.

Reviewed design development layouts for Corporate National Satellite and New Jersey facilities

based on program provided by site manager and or client.

Performed site visits, coordinated contractors and reported progress and/or issues to the Vice President.

County Of Rockland, New City, NY 2003 - 2006

Director of Special Projects

Held a key role on the Senior Management team responsible for strategic decision-making and implementation of construction projects throughout the county. Tasked with real estate development and the design and construction of clinics and office space. Managed costs and improved quality in facilities operations. Built a team of 10 professional and 10 support staff.

Managed over $3M of capital projects in various facilities throughout the county.

Guided cooperative design and construction of capital projects and clinics requiring specialized equipment and specifications.

Successfully oversaw design and construction of an existing occupied building with minimal disruptions to daily operations. Project completed $300K under budget and two months ahead of schedule.

Anibal Lima, Jr

Home: 845-***-****

Cell: 845-***-****

Page 2

YMCA of Greater New York, New York, NY 2000 - 2003

Director of Operations, Project Manager

Directed strategic design development of complex construction and infrastructure systems at various building construction sites located in The Bronx, Queens and Brooklyn, totaling 1 Million S.F. Developed compelling and workable concepts; secured and managed federal grants; spearheaded numerous innovative projects; and collaborations to improve services, cut costs, and increase efficiency. Implemented $150M in capital improvements.

Responsible for the operation and maintenance of a 426,000 S.F. building and grounds including heating, ventilation, cooling systems/air conditioning and maintenance procedures, custodial and grounds keeping practices. Managed 20 direct reports with oversight of 300 + employees and a daily building population of more than 6000.

Managed construction projects within the organization with values up to and greater than $3 Million.

Analyzed client needs to determine service levels in all buildings throughout The Bronx, Queens and Brooklyn boroughs; secured vendors to modify and build/install HVAC, Fire Alarm, Sprinkler, and Electrical systems throughout which saved $450K in annual operating costs.

Prepared contract documents within the organization, collaborated with architects, engineers and general contractors for upcoming construction projects.

Improved operating efficiency and reduced costs by: consolidating functions; leveraging technology; capitalizing on talent; making wise purchasing decisions; demonstrating sensitivity to diverse constituencies when negotiating deals; and continually striving to understand and meet customers` needs.

Designed, implemented and conducted annual Quality Assessment & Cleanliness Assessment Reports for YMCA facilities across the New York City area.

EDUCATION

BS, Architectural Technology, New York Institute of Technology, New York, NY

PROFESSIONAL DEVELOPMENT

Leadership in Energy and Environmental Design (LEED), New Jersey Chapter

The Art & Fundamentals of Project Management, Russell Martin & Associates, Fishers, IN

Completed numerous mini seminars covering various topics, including Real Estate, Construction, Environmental & Air Quality

Contact this candidate