Medical Training

Santiago Rivera

Email: abpd5u@r.postjobfree.com

Address: ***** *** **** **

City: Orlando

State: FL

Zip: 32828

Country: USA

Phone: 407-***-****

Skill Level: Experienced

Salary Range: 40

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

SANTIAGO RIVERA 13842 Tea Rose Drive Orlando, Florida 32828 (407) 203---3023 Home * (407) 376---7790 Cell * abpd5u@r.postjobfree.com AHLTA - HEALTH IT Offering a solid background based on formal training, relevant certifications and a 25 years commercial and military experience in the medical services field demonstrating superior personal initiative, administrative expertise, service enhancement creativity and consistent performance success. * Seasoned professional with proven core competencies in computerized practice and business administration, end-user training, network and database administration, emergency medical, nursing services, dispatching, team supervision, quality assurance, and patient advocacy. * Proficient in current medical terminology, procedures, pharmacology, and proprietary information systems. Subject Matter Expert on electronic medical records to include the CHCS system, having served as Network Administrator and Help Desk support to over 1500 end-users at the enterprise scale. * Possess a keen ability to quickly adapt to new and challenging responsibilities and deliver high-impact results. Career history of meeting / surpassing all assigned production goals and performance metrics. * Polished communicator, organizational representative, and executive liaison with extensive experience in direct contact with patients, providers, vendors, administrators, civic / business leaders, and senior decision-makers. Bilingual in Spanish (native) and English, frequently serving as interpreter. * History of developing and implementing strategies to streamline operations, increase efficiency, reduce manhours and ensure program effectiveness. Supervised 4 distinct hospital administration departments and served the past five years on a major contract to convert the USMC to electronic medical records. EXPERIENCE HISTORY & HIGHLIGHTS MSGI CORPORATION - Tampa, Florida Professional services company and Defense Contractor providing expertise in health information technology, training, logistics, business process redesign, humanitarian assistance, and global disaster mitigation. Multifunctional System Specialist / Training Specialist II (6/07-8/12) * Recruited to a specialized consulting firm in support of its contract with the U.S. Marine Corps for the implementation and support of the Armed Forces Health Longitudinal Technology Application - Theater (AHLTA-T) for the Theater Medical Information Program (TMIP) project. * Fulfilled three extended deployments to Iraq and Afghanistan to Level I and Level II medical treatment facilities, battalion aid stations, and a centralized shock trauma facility. Provided training to USMC medical personnel on the TMIP-J Family of Systems with a focus on the AHLTA-T component. * Provided tailored system and database administration for TMIP-USMC AIS, hardware, and LAN/WAN networks. * Installed, activated, backed-up, and deactivated TMIP-USMC equipment for all Marine Corps Level I / II MTFs. * Instructed G-6/S-6 staff, ensured network connectivity, secured protected operating environments, and handled Information Assurance (IA) paperwork/directives and system problems. Installed quarterly software patches. * Assisted with material fielding and logistical support through receipt, inventory, and issue of relevant equipment. * Performed technical inspections on equipment and assisted units in returning defective equipment. * Generally ensured delivery of the crucial "missing link" between medical care in the combat zone and medical care in garrison through a real-time, homogenous electronic medical records system from point of injury/illness to convalescent care in the continental U.S. * During non-deployed periods, conducted system training at Marine Corps Mountain Warfare Facilities in Bridgeport, CA and Hawthorn, NV as well as at Camp Pendleton, CA and Fort Bragg, NC.

SANTIAGO RIVERA Page 2 U.S. NAVY EXPERIENCE continued UNITED STATES NAVY - Hospital Corpsman 2nd Class - 20 Years Distinguished Service MOBILE SECURITY SQUADRON TWO, DETACHMENT 23, Norfolk, Virginia Nursing Services Provider / Branch Administrator / Security Officer (2/05-5/07) Served as Medical Service provider and Branch Administrator tasked with maintaining custody of 75 health records at a specialized security operation. Monitor and control immunizations, provided basic sick call triage and treatment for injuries and illnesses, and deploy with unit for diverse missions and training evolutions. Facilitated basic medical training to non-medical 25 to 50 personnel on first aid, buddy aid, mass casualty triage. Conducted power point presentation on deployment briefings. Fulfilled collateral functions as a Security Sentry and Team Supervisor handling gate sentry, roving patrol and emergency/incident response scenarios. Inspected over 100 vehicles and 1,200 personnel daily while on a 6-week mission to Guantanamo Bay Cuba. Involved in a second mission to Panama City Panama to serve as crewmember on a SAFE Boat providing security escort of US Navy assets traversing through the Panama Canal.

NAVAL HOSPITAL BRANCH MEDICAL CLINIC, Iwakuni Japan General Hospital Corpsman / Administrative Supervisor (1/02-1/05) Culminated this tour as Assistant Manager of the Patient Administration Department of a forward deployed health care operation providing operational, contingency and medical support to units of Marine Corps Air Station Iwakuni, Marine Air Group 12 and Army 83rd Ordinance Battalion Kure. Supervised four junior Hospital Corpsman in the daily management and operation of the administration department. Conducted intra-department training on forms and Patient Administration. Also served as MEDEVAC Coordinator, managing the aerial movement and evacuation of patients requiring specialized procedures for all TRICARE beneficiaries including military members and Department of Defense (DOD) Civilians. Coordinated the appointments, movement and lodging of over 2,000 patients, ensuring their comfort, safety and compliance with the commercial travel criteria in the Western Pacific Region and Continental United States. Assisted in the establishment of the "Requirement-based MEDEVAC System" with Air Force Medical Evacuation Headquarters. Conducted numerous health care benefits, counseling and processing the disengagement of TRICARE eligible patients as well as obtaining local medical referrals. Also served as supervisor (LPO) of the Health Records Division, Over Seas Screening Coordinator, and Member of the Command Safety Committee Team. Managed over 5,000 medical records, billing of "pay" patients, and tracking of medical readiness of 600+ Active Duty Personnel. SECOND MARINE DIVISION / NAVAL HOSPITAL CAMP LEJEUNE, North Carolina General Hospital Corpsman / Administrative Supervisor (10/97-12/01) Served as a General Hospital Corpsman and Administrative Supervisor, directing and training a team of six administrative assistants responsible for the verification and upgrade of health records. As an integral member of the Mass Casualty Team, provided medical coverage for all Battalion exercises throughout a Mediterranean deployment. As a Senior Line Hospital Corpsman, supervised three personnel and coordinated medical coverage for all company evolutions including provision of all levels of medical care and conducting medical services training for all personal training consisting of Self Aid/Buddy Aid, Field Sanitation and Grooming. Basic Sick Call and Procedures to the assigned medical personnel. Also employed as a Network Administrator and Help Desk Support Specialist for users of the composite health care system (CHCS) and the Ambulatory Data System in the Information Resources Management Department (IRMD) at a large military hospital. Maintained system availability and integrity for 1,500 costumers who use information systems to support patient and member care for over 400,000 beneficiaries with in the TRICARE Region II health system. Assisted end users in the functional use of various menu options of the CHCS to include PAD, PAS, LAB, PHARMACY, RADIOLOGY, CLINICAL, EXC, MAILMAN and DESKTOP. Diagnosed, troubleshoot, and resolved hardware/software issues from a "helpdesk" operational posture, assisting with hundreds of calls annually. Monitored and ensured integrity of communication links to 13 remote clinics. Executed, monitored and distributed a variety of reports used in the Command's decision-making process. Monitored VMS Account, Taskman, DEERS, Systems, Devices, Users and Journal Blocks, ensuring preservation of critical data and IT assets. Processes backups. Analyzed, detected, troubleshot and fixed problems with Telenet, IP addresses, CHCS equipment, computers and IT peripherals dispersed throughout the command. Served collaterally as a Security Officer (Master-At-Arms), Career Counselor, Classified Information Custodian, Ambulance Driver.

SANTIAGO RIVERA Page 3 EDUCATION & CERTIFICATION INTERNATIONAL COLLEGE OF BUSINESS & TECHNOLOGY - San Juan, Puerto Rico, 45 Quarter Hours Toward Associates Degree in Information Technology (1987) UNITED STATES NAVY SCHOOLS & FORMAL TRAINING PROGRAMS * Certificate of Training AHLTA Nurse/Support, Naval Medical Center Portsmouth Virginia, September 2008 * Differentiation Among Chemical, Biological and Radiological Warfare Casualties, January 2007 * Hearing Conservation, January 2007 * M16 Rifle / M500 Shotgun / M9 Service Pistol Weapons Utilization and Safety Courses, December 2005 * Department of Defense Information Assurance Awareness Course, January 2011 * Antiterrorism Force Protection Level III, January 2011 * HIPPA Course, January 2011 * Operational & Emergency Medical Skills Course (Combat Trauma), 10 Days, March 2005 * Emergency Medical Technician, Basic Qualification School, 4 Weeks, February 2003 * Medical Case Management and Patient Movement Training Programs, 2003 * Emergency Vehicle Operator Course for Ambulance Vehicles, November 2002 * USMC Chemical Biological Incident Response Force Course in Enhanced NBC Training for Medical Department Personnel, 24 Hours, January 2001 * First Line Leadership Development Program for Second Class Petty Officers, 11 days, October 1999 * Republic of Korea Marine Corps Mountain Warfare Course, March 1999 * Total Quality Leadership Awareness Class, August 1997 * Family Advocacy Training, 1995 * USN Auxiliary Security Force Phase I and Phase II Training, October 1994 * Field Service Medal Service School, 5 Weeks, October 1987 * Hospital Corpsman Primary ("A") School, 3 Months, August 1987 * Current U.S. Government Secret Security Clearance * Current Centrix NATO Security Clearance * Bilingual in Spanish/English * Licensed Emergency Vehicle Operator (EVOC) and Airfield EVOC * Nationally Registered EMT-B / Certified Immunizations Administrator * Advanced Cardiac Life Support (ACLS) / Pediatric Advanced Life Support (PALS) * Available immediately, willing to travel. * Active Volunteer and Participant in the local community. * References and Salary History furnished upon request.

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