Sales Manager

Cindy Bradford

Email: abpd3y@r.postjobfree.com

Address: *** ********* *****

City: Dacula

State: GA

Zip: 30019

Country: USA

Phone: 770-***-****

Skill Level: Management

Salary Range: 100

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Cynthia D. Bradford, M.Ed.

810 Bentgrass Court Dacula, GA 30019 Home: 770-***-**** Cell: 770-***-**** abpd3y@r.postjobfree.com

Corporate Training Manager, Organizational Leadership and Development

-Stellar Reputation for setting high standards to achieve organizational goals-

Results-driven and highly accomplished Corporate Trainer and Organizational Development Manager offering 25+ years of comprehensive achievements and key contributions within high-expectation corporate environments. Develop top-performing sales teams and managers demonstrating deep sense of accountability and execution in achieving targeted goals and exceeding all expectations. Polished communicator well versed in creating and presenting innovative training programs to audiences of all sizes using various types of media. Able to assess existing operations and determine training strategy and educational goals that address business needs. Possess unique combination of skills: sales, sales management, education and training, and human resources. Recognized by peers and corporate management for dynamic leadership skills and innate ability to make a dramatic difference in improving a company`s overall performance, efficiency, and productivity.

Project & Program Management

Staff Training & Development

Performance Improvements

Change Management

Strategic Planning

High-Impact Presentations

Curriculum Development

Relationship Building/ Team Building

Problem Solving / Resolution

Quality Control / Assurance

Tracking Performance/ROI

Sales/Sales Management

Diversity & Inclusion

Counseling / Coaching / Mentoring

Consulting/Adult Learning

PROFESSIONAL EXPERIENCE

LV Global Consulting, Atlanta, GA

Senior Leadership and Training Consultant and Business Development 2011-Present Business consulting for organizations to reach new levels in sustainable top performing teams, leaders and organizations. Responsibilities include: training, developing learning programs, organizational development and sales.

AT&T, Atlanta, GA 2007 - 2010

Lead Training Manager, Organizational and Leadership Development

Organize, develop, and conduct corporate training programs for management and sales using Adult Learning Theories. Lead Training Instructor training new hires (outside and inside sales) to sell Yellow Pages and Internet advertising. Developed and presented a corporate training curriculum to AT&T Managers on core management / coaching skills. Delivered Situational Leadership II training to educate staff on techniques to diagnose the skill and will of people being managed and ways to partner for results. Created and facilitated Emotional Intelligence leadership curriculum to develop higher emotional intelligence skills. Monitored sales performance and training effectiveness/ROI. Served as an internal consultant with leaders and coaching clients. Recruiter at Applachian University in Boone, N.C.

* Received Who`s Who among Women Business Professionals in 2008.

* Facilitated change initiation during AT&T`s acquisition of BellSouth.

BellSouth Advertising and Publishing Corporation, Atlanta, GA 2004 - 2007

Manager of Sales & Management Training, Curriculum Management, Leadership & Organizational Development - BellSouth Advertising and Publishing Corporation, Atlanta, GA

Developed curriculum and managed training of all managers. Trained, coached & developed new advertising sales representatives on selling Yellow Pages and Internet advertising. Forecasted and directed top-producing sales campaigns. Launched High Potential Candidate Program and Succession Planning. Planned and held Performance Improvement training for Sales, Customer Service, Collections, and Finance departments.

*Designed and implemented Sales Manager Effectiveness Process to improve sales training program.

*Certified and facilitated Diversity and Inclusion training for BellSouth corporate diversity initiative.

*Commended by corporate leadership for innovative curriculum development and outstanding sales results from new sales representatives.

Curriculum Relationship Manager, Sales and Marketing Institute - BellSouth Corporation, Atlanta, GA 2001 - 2004

*Consulted and implemented performance-improvement strategies corporate-wide. Supervised 6 training managers, set performance standards, provided feedback, revised and developed training curriculum, and led initiatives to improve customer satisfaction. Served as member of Quality Council

*Created and facilitated Major Accounts training to all major account representatives, which increased sales by 252%.

*Served as Project Manager in creating a Web-based training Online Sales Resource Center on BellSouth`s Intranet for sales and management staff.

*Organized and rolled out How to sell in a Hispanic Community training program to sales and sales management.

*Functioned as Project Manager for Sales Diversity Training for the Hispanic community.

*Introduced and managed Mentoring Program for BAPCO`s Human Resources and Sales divisions.

Initial Sales Training Manager BellSouth Advertising and Publishing Corporation, Atlanta, GA 1998 - 2000

Conducted sales training for new sales representatives working in outside B2B sales and inside call centers.

*Praised by corporate leadership for outstanding performance of new sales representatives in increasing revenues and exceeding all sales objectives.

Area Sales Support Manager and Sales Manager - BellSouth Advertising and Publishing Corporation, Charlotte, NC 1990 - 1998

Managed sales, financial and administrative planning, budget management, and compensation. Provided support for Regional Vice President for North Carolina and South Carolina. Assumed management responsibility for art and sales support departments. Served as Certified Master Quality Facilitator Southeast. Managed B2B outside and inside sales teams for successful completion of team objectives.

*Led outside B2B sales teams and inside call center sales region to exceed company sales goals.

*Won numerous awards throughout 8-year tenure: 4 Sterling Club Awards (top sales awards), 3 President`s Club Awards (top 1% of all sales managers in BellSouth), 5 Sales Managers of the Year Awards (top sales manager), and 3 Quality Manager Awards (Quality Process Improvements).

EDUCATION & CERTIFICATION

Argosy University, Atlanta, GA Graduation Date: June 2013

Ed.D. Organizational Leadership

Winthrop University, Rock Hill, SC

M.Ed., Counseling and Development

Charleston Southern University, Charleston, SC

B.S., Psychology

Master Trainer Langevin Learning Certification (Training Manager, Instructional Designer, and Training Generalist)

360 Lominger Voices Feedback / Team Architect Certification

Myers-Briggs, DISC, Emotional Intelligence Certification, The Leadership Challenge, Faciliation Certification

Masterstream Sales Process and Wilson Learning Customer Focused Certification

Situational Leadership II, Situational Self-Leadership, Coaching for Results, Accountability Training Certification

Diversity and Inclusion Certification

Gestalt Process Consultant

Master Quality Facilitator

Print Assessment

PROFESSIONAL AFFILIATIONS

The American Society for Training & Development

International Gestalt Study Center

COMPUTER SKILLS Microsoft Office

CIVIC ACTIVITIES

Love Letters Cares

American Cancer Society & Relay for Life and Tell a Friend (Breast Cancer)

GIRLS Inc.

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