James Charles

Email: abpd2h@r.postjobfree.com

Address: **** ********* *****

City: Charlotte

State: NC

Zip: 28226

Country: USA

Phone: 980-***-****

Skill Level: Senior

Salary Range: 70

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

James E. Charles

6806 Summerlin Place

Charlotte, NC 28226

704-***-**** Work

919-***-**** Fax

abpd2h@r.postjobfree.com

Career Objective

To further my career as an adjuster with a respected insurance company, utilizing my 30 years of claims adjusting experience.

Education and Credentials

Education:

Graduated Matewan High School, Matewan, WV 1973

Attended Marshall University, Huntington, WV 1973-1977

Licenses & Certifications

North Carolina Self-Employed Insurance Adjuster License # 7685082

South Carolina Non-Residence Adjuster License # 662909

Georgia Non-Residence Adjuster License # 2880942

National Flood Insurance License # 03040219

Certified in all categories of Food, Residential, Mobile Homes, and Commercial

Attended Leonardaaas Adjusting School in Texas

Attended IES Adjusting class in NC

California Earthquake Authority Certified

Farmers Insurance Certified

Allstate Mold Training Completed

Allstate Insurance Roof Program certification

Allstate Water Program certification

Allstate Fire Program certification

I have attended many courses and training programs for many different companies of my 30 year career in adjusting.

Relevant Experience

Current employer: White Adjusters 2004 to present.

Position: Senior Claims Adjuster

Property Claims adjuster handling residential and commercial type losses in the North & South Carolina, Georgia, and Virginia territories. This position requires handling and settling property claims from start to finish. Writing property damage estimates, explaining coverages and settlements to our customers. Types of commercial and residential claims handled include: wind, fire, water, liability, theft, vandalism, flood, and hail. During 2005, I worked hurricane Katrina with White Adjusters and handled 450 claims in 90 days. This was a production record with our company. Also I was asked to train several new adjusters starting with the company.

Projust: 2006 aaa 2007

Position: Claims Adjuster

I worked for Projust Claims Service settling claims in Southern Florida. These were disputed claims that were sent to mediation and my job was to complete an estimate of the repairs and then settle the loss with the insuredaaas Public Adjuster and Umpire. These were very difficult wind claims that the original adjuster could not settle and the claim ended up in mediation. I successfully handled many of these mediation claims and I have successfully negotiated with many public adjusters, umpires, and attorneys.

Wardlaw Claims Service: 2002-2004

Position: Property Claims Adjuster aaa Specialty Unit

I worked for Wardlaw Claims Service handling claims from Farmers Insurance Company in Southern California in their specialty claims unit. This position involved handling complex and problem claims from start to finish. Due to the complex nature of these losses, a great deal of investigation and technical expertise was needed for resolution. During my employment with Farmers, I received extensive training and experience negotiating these problem claims

Allstate Insurance Co.: 1999-2002

Position: Senior Claims Adjuster

After working Allstate Claims through Pilot Catastrophe Services, I became very well known by the Allstate Managers. In 1999, I was offered and accepted a position as Senior Claims Adjuster with Allstate Insurance Co. in their main office in Oakbrook, IL. With Allstate, I received extensive training in storm, fire, mold mitigation, theft, and water claims. I assisted in training new adjusters and assisted in quality control re-inspections. I handled a large variety of claims with Allstate and received constant and very valuable training. I negotiated successfully with many contractors, public adjusters, and attorneys.

Pilot Catastrophe Services 1993-1999

Position: Claims Adjuster

With Pilot, I worked many storm claims over a seven year period ranging from flood, wind, hail, earthquake, ice, hurricanes, and fires. I worked in many different states on their disaster team and specialized in claims handled for Allstate. With Pilot, I received ongoing training on roofs, wind, water, fires, mold, flood, and hail claims.

Catastrophe Data Services 1987-1993

Position: Claims Adjuster

CDS was a Claims Handling Company where I worked as a Claims Adjuster specializing in storm related claims such as hurricane, flood, wind, and hail storms in various states.

National Flood Insurance Program 1982-1987

Position: Flood Claims Adjuster

My first adjusting job started in 1982 with NFIP as a flood adjuster handling residential, mobile homes, and commercial flood losses. During this time, I handled hundreds of flood claims on many different disasters in FL, SC, NC, TX, LA, KY, NJ, VA, CA, NY, and WV. With NFIP, I received extensive and constant training in adjusting and flood regulations.

Skills

aa With 30 years of experience I have attained a very high level of technical knowledge regarding construction and estimating.

aa Proficient with computer estimating systems including Xactimate, Simsol, DDS, Accupro, and NCE Estimator

aa Microsoft Word, Office, Excel, and PowerPoint,Street Atlas Pro

aa Ability to quickly build rapport and successfully negotiate settlements.

aa I have developed a very good understanding of people and am able to communicate successfully and to understand problem or difficult claims. I have excellent personal skills in claim handling and received extensive training in understanding people.

aa As I have been an independent adjuster for many years, I have learned to successfully manage my time and keep a high level of motivation.

aa I have always been known as a very strong producer of work. I have an excellent work ethic and always keep up with the work flow.

Summary

With 30 years of adjusting experience, I have handled nearly every type of property claim. I am excellent

with people and understand the importance of great customer service and handling claims promptly

and efficiently. I have an extensive record of successfully negotiating with contractors, public adjusters, umpires, and attorneys. I am a highly motivated self starter and welcome a challenge. If given an opportunity to serve your company, I will give you the highest level of experience, knowledge, and prompt, professional service in claim handling.

Contact this candidate