Customer Service High School

Kasey Sanders

Email: ********@****************.***

Address:

City: Baton rouge

State: LA

Zip: 70802

Country: USA

Phone: 225-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from University Phoenix, Baton Rouge LA 1/2001 to 10/2012 (Health Administation)

High School Dipolma from Broadmoor High School, Baton Rouge LA 1/2001 to 10/2012

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Problem resolution

Administrative support

Meet deadline

Knowledgable in Vascular, Surgery, Urology, Oral surgery, ENT, Orthopedic and Lower Back Pain Clinic

Critical thinking

Self-starter

Schedule management

Critical thinking

Meeting deadline

Attention to detail

Microsoft Office skills

Physician billing

Employee training and development

Dental terminology

Filing and data archiving

Patient charting

Patient scheduling

Medical terminology

Core Accomplishments

Operations

Collaborated with Oral Surgery, Vascular, Surgery, Orthopedic,Urology, ENT, Arthritis, Hep, cardiology and Lower back Pain Clinic to ensure smooth work flow and efficient organization operations.

Accountable for all Clinics making patients appointment, assure that their are in the proper clinic, keep a database of all incoming patients, attend and depart patients through the billing flow, help with x-ray orders, file medical charts and answer phones.

Training

Responsible for training all new employees to ensure continued quality of customer service.

File Management

Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.

Scheduling

Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.

Professional Experience

January 2007 to Current

Earl K. Long Hospital Baton rouge, La

Administrator Coordinator 2

Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols. Created databases and spreadsheets to improve inventory management and reporting accuracy.

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.Prepared folders and maintained records of newly admitted patients.Updated patient accounts and information on a daily basis.Scheduled and confirmed appointments for entire management team.

Education

2014 University Phoenix Baton rouge, la

Associate of Science Health Administation

Continuing education in Health Administration

1999 Broadmoor High School Baton rouge, La

High school diploma

Keywords

Medi-Inventory, office supplies, type 85WPM, reception, client relations, front desk, executive assistance, Microsoft Office, data entry. cal, Medicare, MS Word, MS Excel, MS Outlook, reports, documentation, medical billing, insurance billing, Telephone Skills, Filing, Customer Service and Assure medical charts are prepared for multiple medical clinics.

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