Manager Customer Service

Anthony Grossi

Email: abpd0s@r.postjobfree.com

Address:

City: Paso Robles

State: CA

Zip: 93446

Country: USA

Phone: 805-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dependable, hard-working plumber / manager with over 20 years of experience in construction specializing in residential light industrial and commercial projects. Demonstrated expertise in permitting and building code, seismic retrofitting and construction planning.

Educational Background:

High School Dipolma from Questa College, Metro ZZ 1/2001 to 7/1989 (Construction management)

Job History / Details:

Career Overview

Dependable, hard-working plumber / manager with over 20 years of experience in construction specializing in residential light industrial and commercial projects. Demonstrated expertise in permitting and building code, seismic retrofitting and construction planning.

Skills

Computer literate

Consistent work history

Customer relationship building

Customer service experience

Direct labor crew training

Equipment problem resolution

Blueprint interpretation

Commercial site supervision

Troubleshooting at component level

Project management skills

Solid communication skills

Strong initiative

Strong organizational skills

Strong team player

Strong work ethic

Strong written and verbal communication skills

Supervisory experience

Timely project completion

Valid CA driver license

Welder certificate

Deadline driven

Professional Experience

December 2000 to September 2012

American Plumbing Norco, Calif.

Field supervisor / Manager

Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Followed company procedures to maintain work environment in a neat and orderly condition.Planned work and determined appropriate tools and equipment.Processed work orders and prioritized jobs.Utilized facility tracking system to keep accurate records of completed repairs.Successfully managed teams small as 15 to 30 plus workers or crews for multiple residential, commercial sites, New, Old, TI to kitchen, Bathroom remodel construction, completing projects as early as two weeks in advance of projection date.

March 1990 to November 2000

Sun / Pacific plumbing El Cajon, Ca

Journeyman / Foreman

Accurately read, understood, and carried out written instructions.Attended monthly safety meetings to ensure machine operation safety.Completed all repairs and maintenance work to company standards.Planned work and determined appropriate tools and equipment.Processed work orders and prioritized jobs.Responsible for promoting safe and clean working environment.Trained with company experts to weld intricate parts.

Education and Training

1989 Questa College San Luis Obisbo, CA

Associate of Arts Construction management

3.75 GPA, Coursework in Management and Business

continued education in Building Codes and Inspection

OSHA 30

DSA Trained

Federal, Army corp of Engineers

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