Sales Manager

Title:Desktop/Network Analyst

**********@***.***

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NAME:,

ADDRESS:

ADDRESS2:

CITY:

STATE: NH

ZIP:

CANDIDATE ID: 2919969

US CITIZENSHIP:

EDUCATION:

EXPERIENCE: 0

WILL RELOCATE: No -

JOB WANTED:

RATE NEEDED:

TELEPHONE: 603-***-****

EMAIL: **********@***.***

HOMEPAGE:

HOTTEST SKILLS: sale, product, market, engineer, marketing, lease, profit, revenue,

profit, revenue, c++, dsp, risc, unix, strategic, fortran, programmer, security clearance,

software engineer, top secret

REVISION: 08-SEP-02

RESUME:

NAME:

ADDRESS:

CITY: Nashua

STATE/PROVINCE: New Hampshire

ZIP/POSTAL CODE: 03060

COUNTRY: US

EMAIL: Home: **********@***.***

PHONE: Home: 603-***-****

CANDIDATE ID:

CITIZENSHIP: United States

Citizen or National

EDUCATION: Bachelor Degree

EXPERIENCE: 7 Years

WILL RELOCATE: Maybe --

RELOCATION INFO:

JOB WANTED: Any

RATE NEEDED: Experience:

HOMEPAGE:

COMMENTS:

HOTSKILLS:

Basil Pooles

**********@***.***

9 Kennedy Drive

Nashua, NH

US 03060

Ph:603-***-****

TECHNICAL SALES/MARKETING & NEW BUSINESS DEVELOPMENT

management professional capable of quick results in developing new markets,

sales territories, major accounts, and building an effective sales andmarketing

organization to maximize sales and profits.

SUMMARY OF QUALIFICATIONS

Bachelor of Science in Mathematics with 20+ years experience in sales/marketing,

management, customer support, and software/hardware engineering development

under ISO environment. Product areas include DSP and image processors,array and

signal processors, RISC based super computers, and integrated VME systems.

Hands-on experiences include C, C++, i860 code, UNIX, RT VxWorks, RT drivers,

VME bus, S bus, TCP/IP, and a wide assortment of software development tools.

Results-oriented, bottom-line individual with a well established trackrecord in

increasing company sales/profits and customer satisfaction. Able to penetrate

and interface with all managerial and organizational levels to achievebusiness

and sales objectives. Innovative, self-motivated, creative, analytical,

strategic problem solving leader/team player with excellent communication,

presentation, negotiation, and interpersonal skills for closing systems

solutions sales.

Transferable/Universal Skills/Knowledge/Expertise:

- New Business Development - Customer/Client Support Management

- Quality Assurance/Control

- Marketing/Sales Strategies - Software Technologies -

Applications Engineering

- Competitive Product Analysis - Hardware Technologies -

Engineering Analysis

- Life Cycle Management - Product Development Management

- Release Planning/Upgrades

Job Related/Technological Skills/Knowledge/Expertise:

Technologies: Super Computer Engines, SHARC Chip, RISC based i860 Chip,

VME Bus, S Bus

Operating Systems: UNIX; VxWorks/PSOS/Unison Real Time O/S; MS Windows

95; MS-DOS

Languages: C, C++, FORTRAN, BASIC, Assembly

Software Development: Compilers, Linkers, Debuggers, Emulators,

Libraries

Application Software: TCP/IP; MS Word, Excel, Access, PowerPoint; Lotus

1-2-3, WordPerfect

PROFESSIONAL HISTORY

ALACRON, Nashua, NH 1998

Core Business: Image/Video Processing and Digital Signal Processing h/w and

s/w manufacturer

Western Region Sales Manager

Sold over $1 million in new major account sales within first four months.

- Identified and qualified sales opportunities sufficient to meet business/sales

objectives

Performed competitive product analysis, defined user requirements,

developed/implemented product marketing and sales strategies/plans, and set

selling prices that captured new business.

Managed sales staff comprised of Inside Sales Rep, Field Application/Sales

Engineer, and Sales Administrator

AP LABS, San Diego, CA 19971998

Core Business:

VME Real Time Systems Integrator

Eastern Region Sales Manager

Exceeded yearly sales quota within first three months by 400%.

- Defined, qualified, quoted, and closed complex DSP system soltuions sales for

new and existing startegic accounts

Built/established a productive sales support network; recruited top rep

organizations entrenched in

key major target accounts

BASIL POOLES PROFESSIONAL HISTORY

Page 2

(continued)

CSPI, Billerica, MA 1985-1997

Core Business: VME Digital Signal Processing h/w and s/w manufacturer

Director, Customer Support Department

Managed/built/supervised a 20-person department comprised of five

pre/post-sales

individually managed support groups: software support, consulting and custom

system

development/integration, documentation, quality control and release development,

and training.

Generated maintenance and consulting contract revenues; set/maintained

operating budgets; strategized,

developed and implemented department_s policies and operation plans that

contributed to

company_s sales/profits.

Increased customer satisfaction by 10% to 20% in all measurable survey

categories; received a letter of commendation from Hughes Aerospace Corporation.

Manager, Software Support Group

Managed and supervised an engineering group that provided pre/post-sales

software support; hands-on application analysis/development, custom coding, and

release testing.

Received Outstanding Employee Award as a result of letter of commendation

received from Sanders SLAMR project/program manager regarding superiorsupport

skills.

Generated over $300,000/year in maintenance support revenue; performed

competitive analysis on support services and pricing; recommended appropriate

training for personnel.

Developed and distributed company-customer survey that were utilizedto

improve overall company image and performance.

Senior Support Analyst

Provided in-house and field pre/post-sales customer support; developed/taught

product-user courses in-house and off-site; resolved engineering application and

customer issues.

Increased processor speed by 300% by suggesting and implementing an

engineering redesign.

Sales Associate

Generated over $150,000/year in additional major account direct sales revenues

with

sales of new/existing products and product upgrades/enhancements

Marketing Coordinator

Established and managed the product release planning committee comprised of

representatives from seven company departments; specified product functionality

in the development cycle; performed competitive product analysis, product

planning and sales/marketing strategies.

Defined, developed and implemented product rollout/advertising launch

campaigns, seminar programs,

application notes and collateral materials; managed trade show participation

around country that significantly increased new business inquiries resulting in

sales.

Built new (automatic identification/sorting/tracking) division_s sales and

marketing departments to facilitate its independence from other divisions.

Interfaced with various PR agencies, wrote product announcements, set-up and

held press conferences for new division_s initial product launch, one of which

resulted in front page coverage of a major industry trade journal.

Identified, recommended, and managed beta programs/partners and 3rd party

strategic vendor alliances for Partners for Success program which facilitated

solutions to pre/post-sales issues.

SANDERS ASSOCIATES, Nashua, NH 1978-1985

Core Business: Government Defense Contractor

Software Engineer

Technical project manager of a team of 10 programmers.

Proposed and won a substantial increase in government contract funding for a

greatly under-funded program and managed it to its successful completion.

Designed/coded software modules and programs; designed and performedthe

module, block and system testing/integration, as well.

Received a Top Secret security clearance.

EDUCATION

Bachelor of Science

in Mathematics

(with minor in Sociology

)

University of New Hampshire,

Durham, NH

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