OFFICE Assistant/BOOKKEEPER - looking for work (Reno)

Date: 2012-10-22, 4:56PM PDT

see below

Office Assistant/Customer Service Representative/BOOKKEEPER - seeking work of any kind (I'd like to be of service to you)

Highly motivated, experienced Office Assistant with 20+ years using QuickBooks as well as Microsoft Office Programs. I am most comfortable working within fast-paced business environment, although would take any environment at this point...I'm sick of sitting at home, watching my bills pile up, and feeling like there is no hope! I'm very goal orientated, self-motivated, extremely organized, and have the ability to help others with those skill sets as I enjoy helping others. I am trustworthy, and confident in my abilities and can provide references upon your request. I possess solid leadership skills, as well as decision making and exceptional analytical skills; a rare ability to prioritize important tasks under pressure. Versatile, confident, energetic team-player with excellent verbal, as well as written communication skills, seeking the "right" opportunity. Proficiencies include:

Customer Service relations

Learning New Concepts/Products/Technology

Microsoft Excel, Word, Outlook

Type 73 WPM (98% accuracy)

10-Key by Touch (9,494 KSPH 100% accuracy)

Notary Public & Cash Handling Concept of Bidding/Contract Administration

Procurement Knowledge/Inventory control

Install/Maintain/Operate Office Equipment

Dispatch -- 2 Way Radio & MSDS Sheets

Routing Multi-line (up to 4) phone lines

Shipping & Receiving/Warehouse Mgmt

Professional Experience

Office Manager & Marketing & CSR Manager, A local BOOKKEEPING Service -- Northern Nevada

Perform day to day bookkeeping duties, maintaining files and data entry of all financial transactions. These part-time assignments provided services to local businesses throughout Northern Nevada as well as California. Duties included but not limited to all facets of bookkeeping/financial data recording, marketing, customer service, auditing as well as reconciling financial data, prepare & submit monthly/quarterly/annual reports to both State and Federal Agencies, working in conjunction with local CPA/Tax Accountant firms providing data/reports for accurate tax reporting,

Office Manager/Bookkeeper

Successfully supported and managed a client base of 12+ clients. Answered phones, scheduled appointments, and maintained data within QuickBooks as well as hard copy files. Monitor and verify conformance to standards, modifying procedures to assure least loss and most profitability.

Evaluate client's office operations, developing maintenance as well as staffing schedules to establish goals, assure accuracy and efficiency.

Account Representative/Administrative Support

Worked within best-practice guidelines for business financial set up, maintenances of all data. Quarterly audits of books and report potential risks and inaccuracies of business' financials.

QuickBooks training and education regarding potential "red-flags" and accurate reporting; meeting goals to manage profits within expectations.

Research & Recommended equipment with consideration to price on Assets purchased by clients. Reviewed company profit & loss reports to identify areas of needed improvement and optimize operations & achievement setting strategic goals; to increase annual profit margins.

Connie B. Patterson Page 2

Professional Experience, Cont.

Operations/Dispatch Clerk & Purchasing Agent, North Tahoe P.U.D. -- Tahoe Vista, CA. 1989 - 1999.

Purchasing Agent

Met with various Vendors/Suppliers, developed new supplier relations and maintained existing supplier/subcontractor partnerships, always working within Districts annual budget constraint and following all Government and District Standard. Manage, maintain, and assign part numbers and ordering of Inventory.

Requested quotes, negotiated prices, established max lead time with concern to District deadlines, awarded bids and purchased all water & sewer parts for Budget Expenditures approved by the Board of Directors.

Maintained Inventory of all Equipment, Supplies, Conference Center Supplies, Beach Center Supplies, Chemicals, Fuels, Auto Parts, Office Equipment/Supplies as well as Water & Sewer parts, maintaining & recording inventory expenses for each department within District's data base (M.O.M System) for departmental monthly, quarterly and annual reports.

Worked closely with CFO to assure accuracy of numbers and following guidelines set within Government Standards and procedures set forth by Board of Directors and Government purchasing procedures.

Operations Clerk & Dispatcher

Prepared daily work orders/service calls according to Customer/District/Government standards.

Relayed work orders, messages and information to and from work crews, supervisors and field inspectors using telephone and/or two way radios.

Customer Service included conferring with customers and supervising personnel in order to address and/or solve requests for services/ repairs needed within the Districts sewer or water operations.

Recorded and maintained all parcel files and records regarding customer requests as well as document activities associated with such property, record/bill out charges; District expenses, inventory assigned to jobs as well as record dispatched information

Professional Certifications

State of Nevada Alcohol Awareness Certification/Card ID 1201108 issued 1/10/2012

Lifting & Ergonomics in the Workplace & Blood Borne Pathogens Certifications

Emergency Preparedness Certification & Fire Safety/ Defensible Space Certification

Water Distribution Certification Grade I (Water)

Water Treatment Operator Certification Grade I (Sewer)

Education

California State University of Chico, Chico, CA - Associate Degree in Communications/Psychology Minor

Professional Associations

Previous Advisor; QuickBooks Pro Advisor, National Association of Purchasing Management -- Northern Nevada Incorporated NAPM, California Water Environment Association -- Sierra Section - CWEA, American Water Works Association - AWWA, California Association of Public Purchasing Officers -- CAPPO, American Management Association --AMA

CONTACT ME AT;

Connie B. Patterson

1612 Calusa Lane, Reno, NV 89523

abpcxb@r.postjobfree.com

cell - 775-***-****

home -- 775-***-****

https://www.facebook.com cbptahoe

http://www.linkedin.com/pub/connie-patterson/b/724/b46

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