Sales Customer Service

Robert Concannon

Email: *********@********.***

Address: **** ***** ****

City: Colorado Springs

State: CO

Zip: 80908

Country: USA

Phone: 719-***-****

Skill Level: Management

Salary Range: 127

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Robert E. Concannon, Jr.

5805 Filly Lane.

Colorado Springs, CO 80908

Phone: Home 719-***-****

Cell: 701-***-****

Email: *********@********.***

Email work: *******@****.***.***

OBJECTIVE:

Challenging and responsible position where unmanned aircraft experience, innovative thinking, teaching ability, computer skills, and aviation airspace knowledge will advance the objectives of my employer. SKILLS:

Ability to teach complex concepts. Organizational, supervisory and personnel skills to take a project from start to finish. Ability to read, understand, and use government regulations. Experience reading and writing COAs for FAA approval. Flexibility to coordinate assets and people in diverse locations. Computer skills including Air Force mission planning software, Microsoft Office, and web site construction.

EXPERIENCE:

July 2012 General Atomics ASI

Present MQ-9 Instructor Pilot

Flying MQ-9 Predator B as an instructor and check pilot to fulfill General Atomics contract with US Customs and Border Protection. Instruct academics, simulators and all phases of flight. Develop courseware and specialize training to incorporate PMATS into the CBP syllabi.

July 2012 University of North Dakota

Present Large UAS Subject Matter Expert (part-time)

Represent UND at conferences. Develop a PMATS training program to train UND instructors in order to advance the UAS degree program. Provide expert advice to researchers.

September 2007 University of North Dakota

June 2012 Unmanned Aircraft Systems Senior Instructor Pilot

Unmanned Aircraft Systems (UAS) Curriculum Coordinator

Flying MQ-9 Predator B contracted from UND to General Atomics and subcontracted to Customs and Border Protection. CBP Evaluator and Chief Instructor Pilot. Developed courseware for CBP and new UND academic degree program. Instruct and evaluate all phases of MQ-9 flight. Wrote and presented Introduction to Unmanned Aircraft Systems class. Built CropCam flying program to develop a database of UAS flights in the National Airspace System (NAS), as a foundation for future UAS flying regulations. Hired, trained, and supervised nine students to work as crew members in the CropCam program. Coordinated the purchase of three small UAS for the Aerospace department and two medium sized UAS for the Engineering department. Wrote COA applications to fly UAS in the NAS by the university. Currently have 26 COAs approved by the FAA. 24 of my approved COAs are in North Dakota, one in Washington state, and one is in Alaska. Work closely with the National Guard, Air Force, and local political powers on ongoing airspace issues.

June 2004 - CAE-USA, Inc

July 2007 MQ-1B Instructor Pilot / Subject Matter Expert

Responsible for safe operation of USAFs $4.5 million MQ-1B Predator unmanned aircraft system, including takeoffs, landings and live weapons employment. Performed classroom instruction, simulator instruction and in-flight instruction of USAF, Italian AF, and civilian aircrews. Wrote, reviewed and revised USAF-approved courseware for Predator training. Responsible for flight safety, laser safety and weapons employment safety. Wrote the draft for the unclassified operations manual for the MQ-1. Was on the writing team for 3-1 and 3-3, Vol 29 for the MQ-1.

June 2001 - USAF Department of Defense

May 2004 KC-135R Mission Planner

Used CFPS to plan Air Refueling missions throughout the US. Planned deployment missions worldwide. Worked closely with Wing Scheduling to ensure that the air crews had information required to fly missions without prior planning time. Involved with planning classified Noble Eagle missions. Instructed pilots on the use of CFPS.

October 1999 - Wyoming Department of Transportation

May 2001 Photogrammetry Pilot

Responsible for flight, safety, and maintenance of the state photogrammetry airplane. Flew photo missions for the purpose of mapping roadbeds. Prepared map and aerial mosaics for flight planning and civic meetings. Customer service providing aerial photos for members of the public.

April 1998 - New Horizons Computer Learning Center of Dayton, Ohio

May 1999 Sales Manager/Software Applications Instructor

Managed a sales force of twelve. Functioned under tight budget constraints. Tracked and reported metrics that affected sales performance. Worked continuously to motivate and direct the sales force. Trained new sales staff members. Achieved corporate objectives as part of corporate management team. Instructed business professionals in the use of computer applications to increase efficiency in their workplaces. Main focus was on the Internet, HTML, FrontPage, Word, PowerPoint, and Excel.

December 1996- Bobcat Marketing Services Dayton, OH

April 1998 Self Employed

Self-marketed to medium and small businesses for staff augmentation. Created and ran a veterans assistance program. Designed and implemented a public relations campaign that helped disabled veterans receive career counseling and training.

April 1982- United States Air Force

April 1995 Chief of Environmental Policy and Compliance, Holloman, AFB

Supervised team of 10 environmental inspectors continuously inspecting every area of Holloman Air Force Base for possible EPA and OSHA violations. Arranged cleanup of illegally stored hazardous and non-hazardous materials. Wrote easy-to-follow base environmental policy rules to maintain compliance with federal, state, local, and USAF regulations. Consulted at hazardous material spill site. Researched pre-spill conditions that might improve early spill detection in the future. Oversaw spill clean-up efforts. Organized environmental training programs for the base and civilian communities.

Chief of F-117A Weapons and Tactics 8th Fighter Sq. Holloman, AFB

Piloted the F-117A Stealth fighter. Trained 35 pilots in F-117A weapons and tactics and enemy threat systems. Planned and led military operations that involved coordination of multinational assets. Protected the integrity of highly classified materials. Worked closely with the intelligence community in the acquisition of materials and information to improve the survivability and combat capability of one of only two Stealth Fighter Squadrons in the world.

A-10A Flight Commander, Weapons Officer Davis-Monthan, AFB

Supervised five instructors and fifteen upgrading pilots. Programmed complex mandatory ground and flying training for all squadron pilots. Responsible for all phases of student training to guarantee on-time graduation. Led squadron deployments to major training exercises. Was responsible for deployment of ten A-10A aircraft, fifteen pilots, and over fifty support personnel and associated equipment necessary to maintain flying operations for a month while at a deployed location. Designed and taught a comprehensive bombing improvement program that was bench marked by other squadrons in the wing. Recognized by the Tactical Air Command as the 1990 A-10A Instructor Pilot of the Year.

EDUCATION

BS Agricultural Business, Southwest Missouri State University

Masters in Aviation Science from Embry-Riddle Aeronautical University COMPUTER KNOWLEDGE

Instructed classes in Microsoft, FrontPage, Word, Power Point, Excel, Project, and Outlook. Instructed classes in Internet use and web development using HTML. Knowledge of networking, MCSE NT4 and CCNA.

MILITARY SCHOOLS

Officer Training School

Squadron Officer School

Undergraduate Pilot Training

Electronic Warfare Training

A-10A Instructor Training

A-10A Fighter Weapons Instructor Course

MQ-1B Instructor Training

OTHER EXPERIENCES

Air Transport Pilot License

MQ-1 674 hours

MQ-9 826 hours

MQ-1/9 greater than 1000 landings

Amateur radio operator Extra Class License

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