Customer Service Sales
Resume:
Clerical/Administration (Battle Creek-Marshall, MI )
Date: 2012-10-19, 2:31PM EDT
*****@*****.***
Marise R. Karazim
Ceresco, MI 49033
*****@*****.***
OBJECTIVE
Seeking a administrative position using my clerical and customer service experience.
EMPLOYMENT HISTORY
Dollar General Corp., Marshall, MI
03/2009 - 06/2009 Manager/Lead Sales Associate
Assistance to customers and employees. Handled cash register transactions. Check in vendors and verify invoices. Recovery of all products. Unloading product from trucks and placing stock on shelves. Balancing of cash drawers. Banking deposits and end of day program. Closing and opening of the store. Customer service.
Christman Screenprint Comp., Springfield, MI
06/2005 - 06/2008 Production Assistant/Printer
Printing of all textiles and/or commercial jobs, meeting all deadlines. Maintenance of all screens. Vinyl applications. Handle all incoming and outgoing UPS. Packing of all printed jobs and processing the pick up paper work. Commercial jobs included banners, yard signs, aluminum signs. Prepared all stock for printing.
Chicago Title Company, Battle Creek, MI
05/2004 - 07/2004 Typist
Typing title searches for lending institutions. Assist examiners in research of title searches. Customer Service. Assist customers with questions regarding their policies and title searches. Clerical duties included phones, filing and faxing.
National City Bank, Oshtemo, MI
04/2003 - 09/2003 Sales Specialist
Processed mortgages and data entered them into the ACCESS system. Assisted branches with procedures when closing mortgages. Process customer checks for closings. Pull flood certification for closings. Miscellaneous clerical duties including filing, faxing and phones and customer service.
National City Bank MI/IL, Southgate, MI
10/1998 - 04/2003 Loan Documentation Clerk
Responsible for releasing all paperwork and collateral to customer upon payment in full of loans. Discharged mortgages to the proper counties for recording. Assisted branches in releasing collateral and printing correspondence. Printing of daily reports. Clerical duties included, pulling micro film, faxing, copying, phones and customer service. Preparing and setting up couriers to have paperwork sent to customer.
First of America, Southgate, MI
05/1998 - 10/1998 Credit Investigator
Data entered loan information into the ACAPS System. Investigation of dates of birth, social security numbers, customer service-related phone calls. Provided assistance to lenders. Miscellaneous office duties including phones, faxing and filing and customer service.
CERTIFICATES AND LICENSES
Home Equity Training Certificate, First of America, MI
Home Equity Training Certificate, National City Bank, MI
Fair Lending Laws Test, First of America, MI
SKILLS AND ABILITIES
Powerpoint, MS Word, Access, Windows XP, Windows 7, Fax Machine, Switchboard. Micro Film
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