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Customer Service High School

Location:
Bellevue, NE
Posted:
October 25, 2012

Contact this candidate

Resume:

Shawn Woodward

Email: abpcuz@r.postjobfree.com

Address:

City: Bellevue

State: NE

Zip: 68123

Country: USA

Phone: 706-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seeking a challenging position that will further enable development of my leadership, customer service, analytical and communication skills.

Educational Background:

High School Dipolma from Spelman College, Atlanta GA 1/2001 to 12/1990 (Economics)

Job History / Details:

Career Focus

Seeking a challenging position that will further enable development of my leadership, customer service, analytical and communication skills.

Areas of Expertise

Attention to detail

Excellent time management skills

Fast learner

Strong communication skills

High customer service standards

Adaptive team player

Microsoft Office skills

Strong multi-tasking skills

Employment Summary

August 2003 to Current

Stay at home Mom

June 2001 to August 2003

Community Bank(Bank of America) Okinawa,, Japan

Group Lead III Operations Administration

September 2000 to July 2001

Community Bank(Bank Of America) Okinawa,, Japan

Treasury General Accountant

May 2000 to September 2000

Community Bank(Bank of America) Okinawa,, Japan

General Ledger Imput

September 1998 to July 1999

Bank of America Norfolk, Va

Fraud Detection Control Analyst

March 1998 to October 1998

Bank of America Norfolk, Va

Chargeback/Account Receivable Analyst

March 1997 to March 1998

Bank of America Norfolk, Va

Risk Control Analyst

August 1995 to March 1997

Montgomery Ward Norfolk, Va

Corporate Customer Service

June 1994 to July 1995

Heilig-Meyers Albany, Ga

Salesperson

September 1993 to July 1994

Liberty National Life Insurance Albany, Ga

Agent

February 1993 to October 1993

County Seat Clothing Inc. Albany, Ga

Assistant Manger

May 1989 to December 1992

Eckerd Drug Corporation Atlanta, Ga

Assistant Manager II

Education and Training

1991 Spelman College Atlanta, Ga

Master of Arts Economics

Candidate Resume - Kelly DeDario

Contact Information -

Email: abpcuz@r.postjobfree.com

Address:

City: Niagara Falls

State: NY

Zip: 14304

Country: USA

Phone: 716-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Profile Looking for an opportunity to utilize by educational and professional background as my out going personality for advancement.

Educational Background:

High School Dipolma from State University Of NY At Buffalo, Amherst NY 1/2001 to 5/2002 (Communication)

Job History / Details:

Career Overview

Profile Looking for an opportunity to utilize by educational and professional background as my out going personality for advancement.

Professional Experience

June 2007 to October 2012

Fichte Endl And Elmer Eye Care Niagara Falls, NY

Surgical Counselor

Coordinating all surgeries for three Ophthalmologists and one Oculoplastic surgeon in two busy offices.

Preoperative and post-operative care for all surgery patients, including scheduling, chart maintenance and preparation.

Coordination with several other facilities and physicians.

Maintenance of all surgical instruments such as ordering, pick up and delivery.

Creating and maintaining surgical documents such as legal consent forms, educational documents and tools.

Trained and certified in medical terminology, including ophthalmic instruments, ICD.9 and CPT codes.

Trained in electronic charting.

Insurance verification for all surgery patients.

Gathering all clinical information to send to insurances for pre-authorization.

Multitasking with general office work in two busy offices such as, record keeping, filing, faxing, copying, mailing and multi-line telephones.

February 2005 to June 2007

Meritain Health Amherst, NY

Recovery Specialist

Insurance fraud investigation.

Recovering lost funds.

Customer service.

Creation and maintenance of documents.

General office work such as record keeping, filing, faxing, copying, mailing and phones.

July 2002 to March 2005

Key Bank North Tonawanda, NY

Commercial Bank Teller

Commercial and personal bank transactions.

Handling of large funds.

Customer service.

Responsible for bank vault and ATM.

General office work such as record keeping, filing, faxing, copying, mailing and phones.

Education

May 2002 State University Of NY At Buffalo,

BA Communication

Skill Highlights

Administrative support

Schedule management

Meets/exceeds goals

Project planning

Team liaison

Attention to detail

Meeting minutes

Executive presentation development

Staff motivation

Employee training and development

Filing and data archiving

HCFA Common Procedure Coding Systems (HCPCS)

HIPAA compliance

International Classification of Diseases (ICD.9CM)

Online claim submission

Patient care advocacy

Medical terminology

UB-92 billing forms

Documentation

Email

Management Support

Filing

Grammar

Internet Research

Letters and Memos

Lotus

Microsoft programs

Apple programs

Minute-Taking

Organizational Skills

Prioritizing

Quick Learner

Multi-tasking



Contact this candidate