Normand Jacques

Email: abpcr3@r.postjobfree.com

Address: ** ***** **

City: Standish

State: ME

Zip: 04084

Country: USA

Phone: 207-***-****

Skill Level: Director

Salary Range: 50

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Normand R. Jacques

207-***-**** abpcr3@r.postjobfree.com 12 Otter Dr. Standish, Me 04084

Professional Summary

Responsible, reliable, knowledgeable phlebotomist/phlebotomy instructor; laboratory assistant/lab assistant instructor with excellent communication skills demonstrated by 16 years of experience in healthcare.

Experience

Northeast Technical Institute

March 2012 - October 2012

Head Phlebotomy Instructor/Coordinator/Manager

*Instructed/Conducted all of the Phlebotomy classes, some Medical Assistant classes, and Medical Laboratory Assistant classes as well.

*Performed lectures and taught from the provided text book, as well as videos and illustrated handouts; and demonstrated each exercise in the lab prior to allowing students to practice each skill.

*Taught basic anatomy and physiology, heart circulation, infection control, venipuncture, bedside manner, problem solving techniques, and medical asepsis of surfaces, tools, and skin.

Condensed Curriculum International

October 2011 - March 2012

Head Phlebotomy Instructor/contracted

*Meeting twice a week with adult students, I deliver live lectures with the help of videos, text books, online information, along with the tools and materials used in phlebotomy.

*Set up and break down stations that are used by myself for demonstration and then by students for performance of skin puncture practice.

*Demonstrate the basic technique of all forms of venipuncture and blood collection, using all methods of phlebotomy. This includes assisting and guiding students during in class practice of drawing blood from each other.

Central Maine Medical Center

February 2011 - May 2011

Phlebotomist

*Performed peripheral blood draws in all areas of the hospital, on patients of all ages.

*Processed, logged, and prepared bodily fluid specimens to be tested inside and outside the laboratory.

*Simultaneous to processing, answered telephones and spent an extensive amount of time on a computer to troubleshoot questions and results for doctors and nurses.

Boston Reed College @York County Community College

Sept. 2008 - March 2011

Head Phlebotomy Instructor/contracted

*Prepared and organized lesson plans to be delivered in lecture to a classroom of adult students.

*Delivered live lectures with the help of videos, text books, online information, as well with the tools and materials used in phlebotomy.

*Assisted and guided students during in class practice of drawing blood from each other.

Great Falls Marketing

July 2010 - February 2011

Inbound Sales Agent

*Accept inbound telephone calls from people inquiring about/wanting to purchase items viewed from television infomercials, making sure to do so in an ethical manner with a pleasant tone.

*Data entry for collection of personal and private information.

NorDx Laboratories @Maine Medical Center

October 2005-October 2008

Phlebotomist/Laboratory Assistant II

*Performed peripheral blood draws in all areas of the hospital on patients of all ages.

*Processed, statused, and prepared bodily fluid specimens to be tested inside and outside the laboratory.

*Managed inventory and ordered phlebotomy supplies for daily use by phlebotomists on all shifts.

*Simultaneous to processing, answered telephones and spent an extensive amount of time on a computer to troubleshoot questions and results for doctors and nurses.

Mid-Coast Hospital

July 2004 - September 2005

Phlebotomist Laboratory Assistant II

*Performed peripheral blood draws in all areas of the hospital on patients from infant to geriatric.

*Processed, ran inside specimens and prepared specimens for transport to outside laboratories.

*Answered the telephones, and spent an extensive amount of time with a computer to trouble-shoot and answer questions and resolve problems for nurses, doctors, and other medical personnel.

West Valley Hospital

October 2003 - May 2004

Phlebotomist/Laboratory Assistant II

*Performed peripheral as well as arterial/PICC line blood draws in all areas of the hospital, on all patients.

*Processed and ran in-house specimens, prepared and arranged specimens for transport to outside laboratories for special testing.

*Processed pathology specimens and entered results into computer when received from outside labs and facilities.

*Coordinated the phlebotomy team in management's absence.

Phoenix College

March 2003 - May 2004

Laboratory Assistant Instructor

*Assisted instructor in teaching and demonstrating how phlebotomy works, the importance of it, and the safe and proper way to perform needle-sticks.

*Restocked supplies, aided in answering student questions, and taught the proper technique of blood drawing/specimen processing.

*Coordinated and prepared lesson plans, and graded students accordingly.

St. Luke's Hospital

June 2002 - October 2003

Phlebotomist/Laboratory Assistant

*Performed blood draws in all areas of the hospital; peripherally and from vascular access devices, on patients of all ages.

*Centrifuged and processed patient specimens, and then returned specimens to their proper areas of the laboratory for further testing.

*Coordinated the phlebotomy team on weekends and when upper management was absent.

Education

University of Southern Maine January 2008 - June 2011

*Bachelors of Science

*Graduation date pending.

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