Latressa Taylor

Email: abpcnj@r.postjobfree.com

Address:

City: Roanoke Rapids

State: NC

Zip: 27870

Country: USA

Phone: 252-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am applying for the customer service position that your company advertised on-line. Given below are my experience and skills, I would be an ideal match for this position. I have many years of experience in a variety of fields.Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude. In addition to my extensive professional experience, I have strong communication, customer service, and administrative skills. My broad background makes me a great candidate for this position. I'm reliable,energetic, fast paced, dependable, multitasking, ambitious, dedicated, self- motivated, adaptable to any situation, and I will preform my job duties above and beyond expectations.

Educational Background:

High School Dipolma from Halifax Community College, Weldon NC 1/2001 to 3/2010 (general studies)

High School Dipolma from Halifax Community College, Weldon NC 1/2001 to 10/2012

Job History / Details:

Career Overview

I am applying for the customer service position that your company advertised on-line. Given below are my experience and skills, I would be an ideal match for this position.

I have many years of experience in a variety of fields.Personable and responsible Cashier with 5 years of experience working in fast-paced environments. Solid team player with great positive attitude. In addition to my extensive professional experience, I have strong communication, customer service, and administrative skills. My broad background makes me a great candidate for this position. I'm reliable,energetic, fast paced, dependable, multitasking, ambitious, dedicated, self- motivated, adaptable to any situation, and I will preform my job duties above and beyond expectations.

Core Strengths

Telephone inquiries

Adaptability

Excellent communication skills

Adaptability

Telecommunication skills

Problem solver

Energetic work attitude

Active listening skills

Quick learner

Local/state health laws knowledge

Customer service expert

Multi-line phone talent

Cash handling

Fashion knowledge

Opening/closing procedures

Delivers exceptional customer service

typing

Good with numbers and math

Safety-oriented

critical thinking

data entry

filing

email, letters, memos

Microsoft word

Microsoft office

organize, prioritization

time management

research

speaking

telephone skill

writing

reading comprehension

Hard working and self-motivated

active listening

Food and beverage handling expert

Party planning

Ability to communicate clearly

Cash handling

Neat and clean in appearance

On time and reliable

Proficient in customer service

Team-oriented

Willing to work late hours

Able to follow instructions and established procedures

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Responsible for daily set up of three stations.

Work Experience

March 2011 to September 2012

Ryan's Family Steakhouse Roanoke Rapids, North Carolina

Sales Associate/Hostess

My duties while employed at Ryan's were to compute accurate sales prices for purchase transactions. I also worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service. I assisted customers in person and via telephone. I also cross-trained and provided back-up for others when needed.

Maintained cleanliness and presentation of stock room and production floor.Assisted customers with store and product complaints.Dedicated to continuously improving sales abilities and product knowledge.

Folded and arranged garments in attractive displays.

Accurately balanced cash drawer after every shift.

April 2008 to October 2010

McDonald's Roanoke Rapids, North Carolina

Crew Member

My duties with McDonalds were to take orders, Up-sold additional menu items, beverages and desserts to increase restaurant profits, took necessary steps to meet customer needs and effectively resolve food or service issues, recorded customer orders and repeated them back in a clear, understandable manner, carefully maintained sanitation, health and safety standards in all work areas,closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction, and performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.

February 2007 to October 2007

Beech Mold & Tools Emporia, Virginia

Production Worker

While employed with Beech Mold & Tools my duties of Machine Operator were to inspect products coming off an assembly line for error and defects, and rework them.Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Responsible for careful handling of all merchandise to avoid damage.Assembled product containers and crates.Packed containers and re-pack damaged containers.

Educational Background

2010 Halifax Community College Weldon, North Carolina

GED general studies

2014 Halifax Community College Weldon, North Carolina

Certificate Cosmetology

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