Sales Customer Service

Mike Engler

Email: abpccs@r.postjobfree.com

Address: **** *** ***** **

City: Whitehall

State: PA

Zip: 18052

Country: USA

Phone: 858-***-****

Skill Level: Experienced

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Mike Engler

2040 Van Buren Dr. ~ Whitehall, PA 18052

cell: 858-***-****

abpccs@r.postjobfree.com

PROFILE

An award-winning, dynamic and self-motivated recruiter providing solutions through proactive and strategic planning and execution. Results driven with a record of success in reducing corporate costs, and gifted at developing quick rapport with all levels of management and candidates with unparalleled customer service skills. Proven ability to manage multiple openings with diverse skill sets ensuing successful candidate closure.

PROFESSIONAL EXPERIENCE

CROSLIS LAW OFFICES, LLC ~ Allentown, PA

Office Assistant, 5/2010 to Present

Helping reduce office workload by performing various duties such as: filing, organizing files, coordinating and documenting meeting minutes, and reading court paperwork.

GREEN VENTURE LANDSCAPING ~ Allentown, PA

Landscaper / Hardscaper / Snow Remover, 5/2010 to 10/2012

www.pbandjam4tc.org

Founder, 1/2009 to Present

This project is a result of a vision to keep alive the memory of my dear friend, Todd Croslis (TC), while feeding the homeless in California, Pennsylvania and throughout my travels across the United States. This is a non-profit organization. (The website is currently being revamped as of October 2012.)

QUALCOMM ~ San Diego, CA

Sr. Staffing Specialist, 7/2003 to 11/2008

Managed and maintained accountability for the entire recruiting process across multiple business units including: IT, Engineering, Finance, Business Development, Sales/Marketing, Government, and Product Marketing and Development.

* Full life-cycle recruiting responsibilities that included: critical needs assessment for the creation of job descriptions; developed strategic sourcing initiatives; educated hiring managers on behavioral interviewing techniques; interviewing; orchestrated and advised interview teams on hiring decisions; formulating compensation and relocation plans; offer negotiations; weekly reporting for all recruiting activity

* Successfully recruited for the following entry level to director level roles: Engineers (RF, SW, HW, and QA/Test); Sales, Marketing, Product Managers, Supply Chain and Business Development folks; and IT (Network, System and Security Engineers, Windows/Unix/Linux/Solaris Administrators and Architects, SAN, Web Developers, Siteminder, ETL, Oracle DBAs with Top Secret Clearance, and IT Project Managers)

* Partnered with HR Generalists, finance, employee relations, immigration, compensation, and relocation teams

* Holding hiring managers accountable for adhering to recruiting processes and procedures

* Mentored Jr Staffing Specialists and provided direction to Staffing Coordinators

* Recruited for teams in San Diego, Portland, Las Vegas, Chicago, and virtual offices throughout the United States

Accomplishments

* Developed key partnerships with all levels of management from Directors to VPs to Division Presidents

* Created a diversity sourcing plan that was executed by our sourcing team

* Averaged over 13 hires per month while contributing significant time to the college and diversity teams

* Attended QUALCOMM sponsored diversity training programs for recruiters

* Seven Qualstars and one MVP award which are awarded for -far exceeding- expectations

WACHOVIA/FIRST UNION ~ Plymouth Meeting, PA

Sourcing Specialist / Diversity Sourcing Lead, 8/2001 to 4/2003

Managed the sourcing activity for the entire financial sales division for all of southeastern Pennsylvania and Delaware. My main responsibility was recruiting senior level Financial Specialists, Small Business Leaders, Small Business Bankers, and Consumer Loan Specialists. Elected by team leaders to lead our sourcing diversity initiative.

* Cultivated partnerships with two recruiters and 13 hiring managers

* Organized, recruited and lead company sponsored information sessions for high volume recruiting

* Conducted phone screens, face-to-face interviews and administered behavioral sales tests

* Created, implemented and maintained Wachovia`s diversity sourcing database which was a living reference library of internet sites, directories, associations, and colleges to assist our team`s diversity recruiting campaign

Accomplishments

* Hired initially as a consultant and then moved to regular employee status

* Saved Wachovia approximately $50,000 a month in agency fees

* Attended diversity training classes through Elsie Y. Cross, Inc

VSI (an Excelon Company) ~ Aston, PA

Contract Recruiter, 6/2001 to 7/2001

Responsible for high volume resume screening, scheduling and interviews.

TWC (T. WILLIAMS CONSULTING) ~ Collegeville, PA

Management Consultant, 1/2000 to 6/2001

Created and implemented staffing plans responsible for the entire gamut of the recruiting life-cycle (developing strategic sourcing campaigns to interviewing to offer extensions) while interacting with all levels of management (managers to directors to VPs). Clients included: CD Now (bought out by Amazon.com), United Messaging and True Position.

R.D. RAAB & COMPANY ~ Chadds Ford, PA

Technical Recruiter, 5/1998 to 1/2000

Responsible for the entire recruiting process from the development of sourcing strategies to offer negotiating ensuring successful candidate closure. Clients included: Capital One Bank, First USA and Siebel Systems.

PYRAMID COMPUTER SERVICES ~ Malvern, PA

Account/Sales/Marketing Manager, 4/1997 to 5/1998

Responsible for new business development and managing 55 customer accounts.

EDUCATION

WEST CHESTER UNIVERSITY of PENNSYLVANIA ~ West Chester, PA

Bachelor of Science in Marketing, May 1997

VOLUNTEER WORK

* Member of the Volunteer Center of the Lehigh Valley (current)

* Allentown Rescue Mission (current)

* Human Rights Campaign Member (current)

* Active 2nd degree member of The Knights of Columbus (current)

* Monthly volunteer activities with Wachovia and QUALCOMM respectfully (2001-2008)

* Habitat for Humanity and Matthew Croslis for County Executive Campaign (2001)

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