Real Estate Customer Service

Resumes Combination ****

Resumes Combination

Description

A combination resume combines two types of resumes: a chronological and a functional resume. A

combination resume format merges the best elements of both the chronological and functional resume

formats. This type primarily emphasizes the following: Objectives, skills, accomplishments, and

employment history.

Skills & Accomplishments section

Immediately follows an objective and/or summary of qualifications. This section may be entitled

Experience, Achievements, Career Highlights, Abilities, Areas of Effectiveness, or

Qualifications Summary.

Employment History section

This section is usually called Work History, Employment History, or Experience. It also

includes a single line for each employer: title of position, name of employer, location of

employment, and inclusive employment dates.

Combination Resume

A combination resume may be a shorter chronology of job descriptions preceded by a short

Skills and Accomplishments section (or with a longer summary including a skills list or a list of

Qualifications ) may also be a standard functional resume with the accomplishments under the

heading of different jobs held.

It may be used if the employer needs to see both history and related skills. The combination of

the two formats emphasizes important, relevant, or unique skills gained in non work

environments as well as draws attention to skills developed from employment.

This type is perfect if your recent work is not your most impressive.

Career Center Resources

Insider s Guide to Writing the Perfect R sum, by Karl Weber and Rob Kaplan, 2001

R sum s for Dummies, by Joyce Lain Kennedy, 2003

R sum .com Guide to Writing Unbeatable R sum, by Rose Curtis & Warren Simons, 2004

Website Repository

For even more information, please search through our hand picked list of websites on The Career

Center s Website Repository.

The University of Alabama Career Center www.career.ua.edu

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Resumes Combination 2008

Shirley I. Qualify

3333 Lucas Road

Somewhere, AL 2222

555 / 453 2200

***@***.***

SUMMARY

Dependable General Office Worker with over 10 years of transferable experience.

Proven clerical, customer service, and communication skills in a variety of settings.

Upbeat, positive attitude with a history of producing quality results and satisfied customers.

Computer literate.

SELECTED SKILLS

General Office

Organized and implemented group activities in an efficient manner

Scheduled appointments and assured timely arrival

Maintained accurate financial records and paid all invoices on time

Answered phones and took accurate messages

Located desired information using the Internet

Customer Service

Welcomed customers and visitors in a friendly and courteous manner

Listed, calmed, and assisted customers with concerns

Communication

Utilized Internet E mail as an effective communication tool

Answered phones in a courteous and professional manner

Established rapport with diverse individuals and groups

Demonstrated ability to express ideas in a team environment and influence action

RELATED VOLUNTEER EXPERIENCE

General Office Volunteer Salvation Army, Anniston, AL 5 years

Elected Secretary Parent Teachers Association, Birmingham, AL 5 years

Event Coordinator Neighborhood Involvement Program, Selma, Al 3 years

Group/Activities Leader Girl Scouts of the U.S. A., Birmingham, AL 4 years

Family Manager Self employed, Birmingham, AL 7 years

EDUCATION

Bachelor of Science in Communication, University of Alabama, 20XX

Major: Communication Studies

The University of Alabama Career Center www.career.ua.edu

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Resumes Combination 2008

Randall E. Smith

4222 Beach Drive

Tallahassee Florida 33444

555/345 0607

******@***.***

CAREER INTEREST: Strategic planning, implementation and development

ACCOMPLISHMENTS:

PLANNING/ORGANIZATION

Created a real estate/development department

Developed a program of market/trade area surveys to establish customer profiles for economic

projections

Initiated small market program for identification and incorporation of criteria essential for

market projection model

Organized and managed effective real estate broker network

Established limited membership university sports booster organization

ADMINISTRATION/MANAGEMENT

Standardized the development and acquisition criteria for small company

Directed all real estate and property management activity for major food service company

Structured mall and shopping center leases to reduce operating costs by recapturing increase in

required charges from earned percentage rents

LEADERSHIP/SUPERVISION

Coordinated all activities among legal, construction, marketing and financial departments in

relation to real estate/development

Encouraged department personnel to increase their professionalism through education and

involvement in professional organizations

Established strong working relationship with all company franchises for projected development

within region

SALES/MARKETING

Negotiated with over 30 major developers to open 44 large restaurants in major shopping malls;

87 % opened with first years sales and profits exceeding company average

Saved over $760,000 on 32 land purchases and $120,000 annually on leased properties by being

market wise and utilizing working persuasion

Earned highest sales commission for first year Account Executives

The University of Alabama Career Center www.career.ua.edu

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Resumes Combination 2008

Achieved largest percentage increase in sales territory for three straight years

EMPLOYMENT EXPERIENCE:

VICE PRESIDENT 20xx Present

THOMAS PROPERTIES, INC.

Clearwater, Florida

ACCOUNT EXECUTIVE 20xx 20xx

E.F. HUTTON/DEAN WITTER, INC.

Mobile, Alabama

Randall E. Smith Page 2

VICE PRESIDENT/REAL ESTATE 20xx 20xx

MORRISON S, INC.

Mobile, Alabama

REAL ESTATE REPRESENTATIVE 20xx 20xx

McDONALD S CORPORATION

St. Petersburg, Florida

REAL ESTATE REPRESENTATIVE 20xx 20xx

MARKET MANAGER 20xx 20xx

SHELL OIL COMPANY

Nashville, Tennessee

FIRST LIEUTENANT, FIELD ARTILLERY 20xx 20xx

United States Army

COMPUTER SKILLS:

Microsoft word, excel, access

List any other programs

EDUCATION:

Master of Corporate Real Estate, 20xx

NACORE, Nashville, TN

The University of Alabama Career Center www.career.ua.edu

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Resumes Combination 2008

(Accredited program of 60 course hours plus thesis)

Bachelor of Science, Commerce and Business Administration, 20xx

The University of Alabama, Tuscaloosa, AL

Associate of Arts, Business, 20xx

Marion Military Institute, Marion, AL

* Other Possible Resume Categories to consider:

Objective

Career Highlights

Special Skills

Licenses & Certifications

Professional/Civic

The University of Alabama Career Center www.career.ua.edu

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