Customer Service Administrative Assistant

Nikole Cook

Email: *********@********.***

Address: *** ********** **.

City: Georgetown

State: KY

Zip: 40324

Country: USA

Phone: 859-***-****

Skill Level: Entry

Salary Range: $30,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Nikki Cook

209 Brandywine Dr. Georgetown, KY 40324

Phone: 859-***-****

E-mail: *****.********@*****.***

Objectives

To possess a demanding position as a Healthcare Reimbursement Specialist that will allow me to exploit my skills and obtain new abilities.

Education

Spencerian College (January 2011- September 2012)

Associates in Healthcare Reimbursement/Medical Coding and Billing Diploma

Dean`s list three quarters

Excellence Dean`s list two quarters

Medisoft trained

HIPAA certified

Taking the CPC exam on November 11, 2012

University of Kentucky (2004-2007)

Psychology

Lexington Community College ( 2002-2004)

Psychology

Scott County High School ( 1999-2002)

General Studies

Diploma

Skills

Excellent customer service

Proficient in Microsoft Word and Excel

One and a half years in coding with ICD-9, CPT, and HCPCS

Competent of handling multiple tasks at once

People oriented

Typing 70 wpm

Dependable

Good time management

Quick learner

Experience

Administrative Assistant, H&R Block, Crestwood, KY (December 2011 - April 2012)

Scheduling Appointments

Taking payments

Helping co-workers/Critical thinking

Answering phone calls

General administrative duties

Office Assistant/ Administrative, Judy`s Staffing Service, Lexington, KY (March 2010-November 2010)

Precedent Jobs: Brett Construction, AIC Roofing, Nisbitt Engineering

Answering phone calls

General administrative duties

Helping put together proposals

Ordering supplies (navigating the internet for best prices)

Creating new log sheets for worker`s hours (Microsoft Excel and Word)

Keeping track of warranties (GAF warranties and basic warranties

Tracking job costs

Excellent customer service

Office Assistant/SUDS, Kmart, Georgetown, KY ( April 2008- January 2010)

Balancing all registers and cash office money

Keeping track of all money orders used and given out

Taking/receiving 30 day orders, store credit card sales, all repair bills receipt/dispersing of money in and out of the store

Product replenishment; Excellent customer service; Running cash register; and product location

Administrative Assistant, Davidson Financial Services, Lexington, KY (August 2006- November 2006)

General administrative duties

Setting appointments (Microsoft Outlook)

Keeping track of the CPA`s daily meetings/lunches/appointments, assembling tax returns, creating letters (Microsoft Word)

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