Medical Assistant Customer Service

Felecia Green

Email: ********@************.***

Address:

City: Houston

State: TX

Zip: 77033

Country: USA

Phone: 832-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Phlebotomist/Medical Assistant with twelve years experience in healthcare. Skilled in providing blood collection by venipuncture and capillary technique from patients and blood donors of various age groups Have worked with several blood collecting machines such as Alyx, Hemonetics, and Dialysis Machines. Comprehensive understanding of compliance and safety.

Educational Background:

High School Dipolma from National Institute of Technology, Houston TX 1/2001 to 11/2000 (Medical Assistant/Phlebotomist)

Job History / Details:

Professional Summary

Phlebotomist/Medical Assistant with twelve years experience in health care. Skilled in providing blood collection by venipuncture and capillary technique from patients and blood donors of various age groups.

Licenses

CPR certified through American Heart Association

Skill Highlights

Venipuncture/blood draw

Extensive medical terminology knowledge

Practiced in sterilization techniques

Abides by infection control standards

Flow sheet charting skillfulness

Drug administration trained

Seasoned in medical clinical procedures

Talent in obtaining/charting vital signs

Customer Service

Inpatient and outpatient care

Infection Control Standards

Lab equipment calibration

Professional Experience

September 2012 to September 2012

Onsite Health Diagnostics Houston, Tx

Phlebotomist

Performed phlebotomy for health screening. Spun blood tubes down in centrifuge and processed for pick-up.

February 2012 to March 2012

Central Care Community Health Houston, Tx

Lab Phlebotomist/Medical Assistant

Assessed patients and documented medical histories. Assisted doctors with surgeries and non-invasive procedures. Authorized drug refills and provided detailed prescription information to pharmacies. Collected blood, tissue, urine, and other laboratory specimens to prepare for lab testing. Performed pregnancy test and sent specimens for laboratory testing. Performed vitals and glucose testing. Prepared injections and also administered them to patients.

June 2010 to December 2011

Davita Dialysis Houston, Tx

Patient Care Tech

Monitored fluid intake and output levels. Performed vitals/glucose testing. Assisted in administering injections and urinalysis. Recorded medical history and vital statistics and test results in medical records. Managed caseload of 20 patients, providing education, treatments, IV therapy, venipuncture and wound care. Performed lab test and communicated results.

December 2009 to May 2010

Clearlake Regional Hospital Webster, Tx

Lab Tech

Obtained patient information about medical history, complaints and allergies.

Performed vitals, input/output and other delegated measurements. Performed clerical duties, such as word processing, data entry, answering phones and filing/fax. Kept facility stocked with necessary supplies, equipment and instruments. Followed infection control procedures. Performed throat cultures and prepared them for lab submission, also performed drug screenings.

August 2001 to June 2008

Gulf Coast Regional Blood Ctr. Houston, Tx

Apheresis Tech/ Phlebotomist

Assessed donors and documented their medical histories. Evaluated donor care needs, prioritized treatments, and maintained donor flow. Prepared for HIPPA and JCAHO reviews, ensured required brochures and pamphlets were available to donors at the sites. Collected blood via Alyx, Hemonetics, machines which target specific blood components. Performed vitals and glucose testing. Performed centrifuge and Hemotron techniques for proper blood storage.

Education and Training

2000 National Institute of Technology Houston, Tx

Certificate Phlebotomy/ Medical Assistant

1999 College of The Mainland Texas City, Tx

GED

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