Customer Service Human Resources

Marlys Schwartz

Email: *********@********.***

Address: **** *** ******* *********

City: Newport News

State: VA

Zip: 23602

Country: USA

Phone: 757-***-****

Skill Level: Management

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MARLYS SCHWARTZ

1065 Old Denbigh Boulevard

Newport News, VA 23602

*********@********.***

757-***-**** Cell 757-***-****

Human Resources Expertise

Coordinate human resources management and administrative functions for a company Vice President, eight Program Managers and more than 700 employees in 50 states and locations overseas.

Employee Benefits

Benefit Administration

Complaint Research/Resolution

Policy Interpretation

File Maintenance

Facility Maintenance

Staff Supervision

Scheduling

FMLA

Hiring Processes

Short-term Disability/Long-term Disability

Workmens Compensation

Information Flow

E-Verify

Personnel Improvement Plans

Performance Evaluations

New Employee Orientation

Exit Interviews

Training

Research

Promote Policies and Procedures

COMPUTER SKILLS

Microsoft Office Suite: Word, PowerPoint, Excel, Access, Outlook.

TALEO applicant tracking software.

EXPERIENCE

MPRI

June 1998 to September 2012. Office Manager/Human Resource Generalist, Newport News, VA

Administered HR duties for a company VP, eight program managers and more than 700 employees in 50 states and overseas.

Acted as liaison for employees to ensure processing for accuracy of pay compensation, benefits, direct deposits and all other deductions.

Served as the link between management and employees by handling questions, interpreting and administering contracts and help resolve work-related problems.

Worked closely with other departments to ensure processes are effectively interfaced.

Successfully implemented and streamlined the hiring process for business unit.

Provided guidance and advice to the management team regarding HR issues, policy and procedures.

Tracked and managed military leave of absence, sick leave and vacation balances.

Processed HR/benefit transactions for business unit.

Researched issues and provided recommendations to management.

Communicated effectively with employees using mediums such as email and quarterly newsletters.

Conducted new employee orientation to foster positive attitudes.

Successfully oversee and administer business units annual benefit enrollment.

Implemented business unit newsletter to enhance communication and employee recognition.

Coordinated employee welfare activities.

Database entry.

Oversee and maintained all employee files and documents.

Ensured employee satisfaction.

Provided excellent customer service to Corp HQ and employee.

Successfully administered I-9 audits for 200 employees under a new contract.

Reconciled and tracked the business units business travel account.

Edited, formatted, and prepared proposals according to request for proposal instructions.

Prepared briefings and office correspondence.

Coordinated travel for Vice President and employees when needed.

MPRI

January 1992-June 1998. Administrative Assistant, Fort Monroe, VA

Performed administrative and receptionist functions for more than 50 research analysts

Edited and formatted literature searches, studies, technical manuals, joint and Army field manuals, pamphlets, handbooks, reports, briefings and presentations.

Established and maintained deliverable files.

Provided administrative support for high level conferences.

Analyzed data and produced monthly status reports.

Created a technical reference library.

EDUCATION

Human Resource Management Certificate - AA in Business

University of Phoenix

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