Customer Service Manager

Sherald Miracle

970-***-****, 970-***-**** *******.*******@*****.***

***** **** **.* ********, CO 80751

Education

Certified Medical Billing Specialist - Accredited June 2011

Institute of Business and Medical Career, Inc

Associate of Occupational Studies Degree; Medical Billing and Coding -

October, 2011

Dean's List, 3.91 GPA

Associate of Occupational Studies Degree; Business Administration and

Accounting - October, 2009

President's List, 4.00 GPA

Inducted into Alpha Beta Kappa Honor Society

Employment Experience

Seven Eleven Sterling, CO

Cashier January 2012- February

25, 2013

. Customer Service, waiting and serving customers as they come into

the store

. Cleaning, stocking make sure we have all products and the store is

clean

. Ordering making sure we don't run out of products before the next

shipment

Save O Mat Greeley, CO

Manager

January 2011 - October 2011

. Supervised and attended to concerns of shift employees

. Accountable for daily cash reconciliation and deposits

. Maintained vendor relationships and coordinated vendor requests

. Prepared weekly payroll register

. Attended to Customer concerns

Center Partners Greeley, CO

Sales Representative May 2006 -

October 2006

. Address Customer questions and concerns as it pertained to Qwest

products

. Strived to achieve daily sales goals by promoting Qwest product and

services

U Pump It Greeley, CO

Manager October 2001 - April

2006

. Supervised, trained, scheduled, and attended to concerns of shift

employees

. Prepared weekly payroll register

. Accountable for daily cash reconciliation, deposits, and maintained

onsite accounting ledgers

. Oversaw inventory process

. Attended to Customer concerns

. Managed cleanliness of Store and its surrounding property

Skills

MS Office 2003/2007, QuickBooks, NextGen EMR Software, Medisoft

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