Customer Service Manager

James J. Leier

Email: ********@************.***

Address:

City: South Saint Paul

State: MN

Zip: 55075

Country: USA

Phone: 612-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Have almost 20 years experience in many facets of the transportation industry, including Fleet Manager and Load Planner for every area of the lower 48 states and as a broker and as a supervisor for both dispatch and customer service.

Educational Background:

High School Dipolma from Saint Cloud State U, Saint Cloud MN 1/2001 to 8/1989 (Political Science)

Job History / Details:

Summary

Have almost 20 years experience in many facets of the transportation industry, including Fleet Manager and Load Planner for every area of the lower 48 states and as a broker and as a supervisor for both dispatch and customer service.

Skills

Ability to work in a fast paced environment.

Ability to solve difficult problems in a decisive fashion.

Accomplishments

I stepped into the MN load planning job a year ago when service failures where rampant, and customer faith was declining and was able to change that to a more positive and satisfactory result.

Experience

November 1998 to 10/30/2012 12:00:00 AM

Walbon & Co. Inc. Rosemount, MN

Load Planner/Fleet Manager

Advise and direct drivers to accomplish tasks in a profitable manner. Work with customers and brokers in order to find freight that is beneficial to the company. Work with billing and administration to solve accounting problems.

December 1997 to November 1998

MTS Amarillo, TX

Broker

Truck Broker

January 1996 to December 1997

Coastal Logistics Jacksonville Beach, FL

Broker

Truck Broker

December 1992 to January 1996

Dalson Foods Hudson, WI

Traffic Manager

Lined up transportation for meat products, using trucks, rail and ships on imports and exports. Bought and sold meat products.

Education and Training

1989 Saint Cloud State U Saint Cloud, MN

Bachelor of Arts Political Science

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