Veronica Condrey
Email: abpc4x@r.postjobfree.com
Address:
City: Oklahoma City
State: OK
Zip: 73141
Country: USA
Phone: 575-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
My current goals are to finish my Bachelors in Nutrition and Kinesiology, start and finish my Master sin nutriotion with a license as a registered dietician and to get accepted to a chiropractic college. I hope to someday open my own health and wellness center that sees the whole picture that is the human body. For now, though I need any job that will help me support my family while I get through schoo;
Educational Background:
High School Dipolma from University of Central Oklahoma, Edmond OK 1/2001 to 10/2012 (Nutrition, Dietetics and Food Management; Kinesiology)
High School Dipolma from Community College of the Air Force, Edmond OK 1/2001 to 10/2012
High School Dipolma from AIr Force Technical School, Edmond OK 1/2001 to 10/2012
Job History / Details:
Career Overview
Highly enthusiastic customer service professional with 3 years client interface experience.
Core Strengths
Inventory control
Store maintenance
Adaptability
Conflict resolution
Creative problem solver
Excellent communication skills
Problem solver
Active listening skills
Quick learner
Proficient in cash management
Accomplishments
Computed Data Reports
Provided required weekly, monthly and quarterly reports listing aircraft reliability, system maintenance trends, data deficiency trends, and training trends
Customer Service
Researched, calmed and rapidly resolved client conflicts
Answered customer inquiries
Designed/delivered requested trend reports in a timely manner
Devised/ Implemented training on new customer software and programs
Customer Interface
Greeted customers upon entrance and handled all inquiries
Assisted customers over the phone regarding software use, data entry, and applicable inquiry procedures
Database Maintenance
Managed several office databases and programs and verified, edited and modified aircraft, systems, and member training information
Recognition
Selected as Airman of the Quarter at Squadron and Group level for commitment to training/serving my fellow airman, integrity, and excellence in all tasks performed.
Work Experience
April 2011 to January 2012
USAF Holloman AFB, NM
Deficiency Analyst
Updated/maintained program databases on daily basis
Generated reports on weekly, monthly and quarterly basis and upon request from customer
Tracked systems maintenance, system reliability, aircraft reliability, flying hours programs, accuracy of data entry as well as member training deficiencies
Designed member training on new products, established/tracked/maintained training requirements
Trained 100 personnel on new programs
Answered questions while maintaining knowledge of current product dissemination and customer needs
Worked as a team member performing product assistance and cleaning while providing excellent customer service.
Cross-trained and provided back-up for other customer service representatives when needed.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Maintained cleanliness and presentation of stock room and office.
April 2005 to June 2007
USAF Osan, Korea
Assistant Dedicated Crew Chief (F-16)
Serviced aircraft.
Performed end-of-runway, postflight, preflight, thru-flight, and phase inspections.
Performed integrated combat turns and hot pit refuels.
Advised on problems maintaining, servicing, and inspecting aircraft and related aerospace equipment.
Used technical data to diagnose and solve maintenance problems on aircraft systems.
Interpreted and advised on maintenance procedures and policies to repair aircraft and related equipment.
Troubleshot and maintained aircraft structures, systems, components, and related equipment.
Removed/ installed aircraft components.
Conducted functional tests of repaired components and systems. Adjusts, aligns, and rigs aircraft systems.
Supervised and performs aircraft jacking, lifting, and towing operations.
Inspected aircraft structures, systems, components, and related systems. Supervised and performs aircraft and component inspections.
Interpreted inspection findings and determined adequacy of corrective actions.
Inspected and checked components for clearances, tolerances, proper installation, and operation.
Inspected and operated powered and nonpowered aerospace ground equipment.
Inspected and identified aircraft corrosion for prevention and repair. Reviewed maintenance forms, aircraft records, automated maintenance data systems, and historical reports to ensure complete documentation. Inventoried and maintained aircraft equipment.
Performed/assisted flight chief, production superintendent, expediter, crew chief, repair and reclamation, and maintenance support functions. Coordinated maintenance plans and schedules to meet operational commitments.
Supervised and assisted in launching and recovering aircraft.
Reviewed maintenance data collection summaries to determine trends and production effectiveness.
Performed staff and supervisory management functions.
August 2011 to December 2011
USAF Holloman AFB, NM
Holiday Party Planning Committee President
Outlined detailed budget requirements for successful Holiday Party execution
Handled upwards of $5000 in transactions from fund raisers, party ticket sales, catering and building payments, prize purchases, subsidizing party ticket costs, and open bar fees
Arranged for catering, location, decorations. games and entertainment, prizes and more
Designed marketing to promote Holiday Party support and attendance, Party was sold out and building filled to capacity
Designed more than six separate fund raisers to support the Holiday Party, raised more than $5000 dollars
Generated enough funds to begin planning 2012 Holiday Party!
Generated leads for new sales through telephone and email contact with customers.
Every AF member in attendance from junior to senior leadership claimed it was the best Holiday party they had ever attended
July 2007 to September 2008
USAF Aviano, Italy
Office Clerk
Worked as a team member performing report editing, product assistance and cleaning while providing excellent customer service.
Cross-trained and provided back-up for other customer service representatives when needed.
Assisted customers in person and via telephone.
Generated office inventory reports in Excel with data from a variety of sources, maintaining a 100 percentage accuracy rate.
Replenished office supplies as needed,
Generated "wish list" of supplies for approaching Fiscal Year
Guaranteed positive customer experiences and resolved all customer complaints.
Kept abreast of rapidly evolving technology.Recommended, selected and helped locate merchandise based on customer needs and desires.
Worked under strict deadlines and responded to service requests and emergency call-outs.
Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
Communicated all merchandise needs or issues to appropriate supervisors.
Created new processes and systems for increasing customer service satisfaction.
September 2008 to January 2010
USAF Aviano, Italy
Dedicated Crew Chief (F-16)
Serviced aircraft.
Performed end-of-runway, postflight, preflight, thru-flight, and phase inspections.
Performed integrated combat turns and hot pit refuels.
Advised on problems maintaining, servicing, and inspecting aircraft and related aerospace equipment.
Used technical data to diagnose and solve maintenance problems on aircraft systems.
Interpreted and advised on maintenance procedures and policies to repair aircraft and related equipment.
Troubleshot and maintained aircraft structures, systems, components, and related equipment.
Removed/ installed aircraft components.
Conducted functional tests of repaired components and systems. Adjusts, aligns, and rigs aircraft systems.
Supervised and performs aircraft jacking, lifting, and towing operations.
Inspected aircraft structures, systems, components, and related systems. Supervised and performs aircraft and component inspections.
Interpreted inspection findings and determined adequacy of corrective actions.
Inspected and checked components for clearances, tolerances, proper installation, and operation.
Inspected and operated powered and nonpowered aerospace ground equipment.
Inspected and identified aircraft corrosion for prevention and repair. Reviewed maintenance forms, aircraft records, automated maintenance data systems, and historical reports to ensure complete documentation. Inventoried and maintained aircraft equipment.
Performed/assisted flight chief, production superintendent, expediter, crew chief, repair and reclamation, and maintenance support functions. Coordinated maintenance plans and schedules to meet operational commitments.
Supervised and assisted in launching and recovering aircraft.
Reviewed maintenance data collection summaries to determine trends and production effectiveness.
Performed staff and supervisory management functions.
January 2010 to April 2011
USAF Holloman AFB, NM
Dedictaed Crew Chief
Serviced aircraft.
Performed end-of-runway, postflight, preflight, thru-flight, and phase inspections.
Performed integrated combat turns and hot pit refuels.
Advised on problems maintaining, servicing, and inspecting aircraft and related aerospace equipment.
Used technical data to diagnose and solve maintenance problems on aircraft systems.
Interpreted and advised on maintenance procedures and policies to repair aircraft and related equipment.
Troubleshot and maintained aircraft structures, systems, components, and related equipment.
Removed/ installed aircraft components.
Conducted functional tests of repaired components and systems. Adjusts, aligns, and rigs aircraft systems.
Supervised and performs aircraft jacking, lifting, and towing operations.
Inspected aircraft structures, systems, components, and related systems. Supervised and performs aircraft and component inspections.
Interpreted inspection findings and determined adequacy of corrective actions.
Inspected and checked components for clearances, tolerances, proper installation, and operation.
Inspected and operated powered and nonpowered aerospace ground equipment.
Inspected and identified aircraft corrosion for prevention and repair. Reviewed maintenance forms, aircraft records, automated maintenance data systems, and historical reports to ensure complete documentation. Inventoried and maintained aircraft equipment.
Performed/assisted flight chief, production superintendent, expediter, crew chief, repair and reclamation, and maintenance support functions. Coordinated maintenance plans and schedules to meet operational commitments.
Supervised and assisted in launching and recovering aircraft.
Reviewed maintenance data collection summaries to determine trends and production effectiveness.
Performed staff and supervisory management functions.
Educational Background
2017 University of Central Oklahoma Edmond, OK
Bachelor of Science Nutrition, Dietetics and Food Management; Kinesiology
Coursework aimed toward developing expertise as a health and wellness coach in nutrition and personal training
Specialized course work in pre-med area with goals of acceptance to Chiropractic college
2011 Community College of the Air Force Maxwell AFB, AL
Associates of Applied Science Aviation Maintenance Technology
Coursework in leadership/management skills, time management/logistics and planning
Specialized Hands on coursework in system troubleshooting/maintenance
6 years on the job training/real world experience in all skill sets listed above in several different locations and settings
2005 AIr Force Technical School Shepperd AFB, TX
Certificate Aircraft Maintenance Technology
Course work in aviation maintenance
leadership courses
management courses
"class" lead
nominated airman of the quarter from over 300 students