Vanessa Kenney

Email: abpc4a@r.postjobfree.com

Address:

City: Lebanon

State: TN

Zip: 37087

Country: USA

Phone: 615-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Excellent communicator with 3 years experience working in a demanding environment. Reliable team player with great positive attitude.

Educational Background:

High School Dipolma from Landmark Christian Academy, Lebanon TN 1/2001 to 5/2007 (N/A)

Job History / Details:

Professional Summary

Excellent communicator with 3 years experience working in a demanding environment. Reliable team player with great positive attitude.

Core Qualifications

Highly customer service-oriented

Self-sufficient

Positive and friendly

Efficient data entry

40 WPM

Excellent work ethic

Dependable and reliable

Large cash/check deposits

Store maintenance

Telecommunication skills

Adaptability

Conflict resolution

Creative problem solver

Experience

November 2011 to Current

Acceptance Insurance Lebanon, TN

Customer Service Represenative

Greeted customers in a timely fashion, while quickly determining their needs.

Shared product knowledge with customers while making personal recommendations.

Checked that appropriate changes were made to resolve customers' problems.

Retained and ensured proper handling and care of 300 auto policies.

April 2009 to November 2011

Wilson County 911 Emergency District Lebanon, TN

Emergency Communications Officer

Answered 911 calls within a specific time-frame.

Gathered personal and demographic information from the caller.

Provided accurate information to appropriate law enforcement agency.

Maintained up-to-date records at all times.

Utilized paging system to page out Watertown Volunteer Fire Department.

February 2008 to January 2009

Tennessee Orthopedic Alliance Nashville, TN

Switchboard/Medical Records Clerk

Managed incoming and outgoing calls for busy medical office.

Systematically scanned and filed patient documents.

Prepared for following days clinic by printing patient charts and delivering to the front desk.

Managed physician-dictated reports and complied with patient requests for copies of patient records along with physician's signature.

January 2008 to February 2008

Lebanon Antique Mall Lebanon, TN

Sales/Customer Service

Earned management trust by serving as key holder, responsibly opening and closing store.

Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Assisted customers in person and via telephone.Maintained cleanliness and presentation of stock room and production floor.

Education

2007 Landmark Christian Academy Lebanon, TN

High School Diploma

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