Manager Management

Andrew Mat

Email: abpbz1@r.postjobfree.com

Address: ***** ** ********* *****

City: Battle Ground

State: WA

Zip: 98604

Country: USA

Phone: 360-***-****

Skill Level: Director

Salary Range: $140,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ANDREW HALIT MAT

23706 NE Kaskillah Drive Battle Ground, WA 98604

Phone: 360-***-**** Email: abpbz1@r.postjobfree.com

PROFESSIONAL SUMMARY

A versatile, success-driven executive with strong training, leadership skills, and demonstrated excellence recognized by proven progression and long-term commitment to companies. Significant success achieved by driving optimal performance across all aspects of technology and business process solutions through large multi-national, multi-million dollar corporate projects. Complete understanding of corporate business processes and drivers along with Corporate IT Governance and rules allows for the perfect blend between the two entities.

* Global Business Acumen * Leadership Development * Strategic Planning * Change Management

* Technology & Innovation * Customer Facing * Business Process Design * Program Management

* Business Analytics * Global Data Management * Portfolio Management * Quality Control

* Oracle Projects * Mobility with GPS * Global Consultancy * Quality Systems

* Offshore development * Client & Vendor Relations * Profit & Loss * Lean Six Sigma

CORE COMPETENCIES

PROFESSIONAL EXPERIENCE

Educational Advancement Oct 2011 - Present

After 25 plus years with Beckman Coulter and extensive travel equating to an average of 260 hotel nights per year I decided to take a sabbatical from the workforce, spend time with my family, and enhance my educational background to look for new career opportunities. I attended Stanford University and earned a certificate in Advanced Project Management that comprised of 6 core competencies with todays toolbox for advanced project/portfolio management.

Beckman Coulter Brea, CA 1986 - Oct. 2011

Beckman Coulter with 14,000 employees, develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing in hospital laboratories around the world to diagnose disease, make treatment decisions and monitor patients. Beckman Coulter is subject to the rules and regulations for FDA compliance.

Director of Global Sales/Service Operations Jan 2006 - Oct 2011

Reporting directly to the Senior Vice President of Global Services with a matrix reporting line to the CIO the new department was designed to bridge the gap between the business and corporate IT. Bringing in new software platforms and technologies while redesigning business processes to help adapt to the every changing technological footprint that would allow Beckman to gain efficiencies through technology advancement instead of increased headcount. My team operated in a matrix environment. I had 23 direct reports including; Oracle systems manager, BI analytics manager, Development manager, Project managers, Business analysts, and system analysts with a total team of approximately 130 associates in 10 different countries.

* Directed Global Oracle Implementations for all business functions often replacing unique legacy systems with a single instance of Oracle. It was necessary to reengineer business processes in each case to reduce implementation time.

* Met with sales and customers regularly to determine their needs and expectations from an end to end product deployment.

* Developed customer focused strategic goals and objectives to align with corporate initiatives, and established tactical and strategic agreements with customers to create alliances.

* Managed offshore resources in China and India and interacted with dealer vendor management to ensure customer satisfaction objectives were met.

* Scope, budget, design, and deploy technological solutions for call centers in Australia, China, Japan, US, Canada, UK and the Euro center in Switzerland

o Transitioned China and Japan from paper-based reporting to paperless.

o Increased customer facing time by 15%, increased the capacity of engineers from 5.5 to 7.9 calls per week reducing overtime on average $2M per year and reduced global headcount by 100.

* Managed and directed a portfolio of 10-15 projects ranging in size from 5 - 100 million dollars using SDLC waterfall method and other various project implementation tools.

* Implemented the Oracle Business Intelligence Enterprise Edition (OBIEE) reporting solution as a way to measure company performance metrics and replaced Business Objects no longer a support solution.

o Designed a customer segmentation solution that would allow the use of reoccurring revenue to different from the top customer base and automate a service preference solution.

o Designed a resource allocation solution that insured proper resources were maintained at all times to meet the needs of the customer from a service, sales, and logistics perspective.

* Created and staffed a Global Data Management team in Shanghai, China

* Usage of Salesforce.com and its interaction with Oracle through a TIBCO interface.

* Led the system integration process for the Olympus Diagnostics acquisition. 8 month onsite project

* Evaluate and implement a broad range of training and education plans for various systems.

* Developed Quality Standard Operating Procedures (SOPs) for the commercial operations group.

* Demonstrated ability to maintain a wide range of focus and addressing details as needed.

* Hire, mentor, coach, develop, and terminate employees as needed.

Group Manager Commercial Operations 2004 - 2006

Responsible for Oracle deployment all functional business tracks along with, global data management, business analytics with reporting, and establishment of quality processes and procedures. Hired, motivated, developed, and led a successful team of over 120 functional analysts and IT program developers with a budget of over 100 million dollars.

* Promote change management of business processes by adapting cultural norms and insuring that data input once entered into Oracle was standardized.

* Work through Supply Chain, Order Management, Sales, and Field Service to enhance business solutions or in some cases change business processes to adapt to technology of software on hand.

* Introduce Smartphone technology for Oracle Service Debriefing to gain real time customer knowledge.

* Partner with Trimble, a third party vendor, to develop a GPS solution that tied into Oracle mobility and gained access to real time customer site knowledge and dispatch capability.

Process Change Manager 2000 - 2004

Develop and institute Business Objects reporting for the purposes of driving key performance indicators throughout the global commercial operations team. With the visibility of these new dashboards and analytics we were able to develop new business process and procedures that allowed us to prepare as we rolled out a single global instance of Oracle which will replace over 29 different legacy systems. We started the deployment of Oracle with the Netherlands in a 2 year pilot phase program with support from Deloitte Consultancy.

Western Area Field Manager 1995 - 2000

Succession planned to this role to lead and develop a group of 40 Engineers, Application Specialists and Installation Specialists for Chemistry, Hematology, Flow Cytometry and Hemostasis laboratory capital equipment. Worked directly with internal and external customers to ensure overall customer

RELATED EXPERIENCE

Beckman Coulter - Hardware Specialist, Senior Field Engineer 1986 - 1995

American Monitor Corporation - Program Manager IT System Interfaces 1982 - 1986

Solo Cup Company - IBM Computer Operator 1980 - 1982

EDUCATION

ITIL Certification v3 (in progress expect completion in November 2012)

Stanford University - Advanced Project Management Certification Palo Alto, CA

Kent State University - Computer Science Salem, OH

University of Illinois - Private Pilot License Champagne - Urbana, IL

* Xerox Customer Service Training * 4 Yrs Customer Satisfaction Award * Lean Six Sigma

* Business Objects * OBIEE (Oracle Reporting Tool) * MS Office Suite

* MS Project * Decision Focus Training * Eagle Scout

* 2010 Oracle Achievement Award * 2009 Technology Advancement Award * PNSA Board of Directors

Contact this candidate