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Customer Service High School

Location:
Abilene, TX
Posted:
October 31, 2012

Contact this candidate

Resume:

Ashley Wilson

Email: abpbyy@r.postjobfree.com

Address:

City: Abilene

State: TX

Zip: 79601

Country: USA

Phone: 325-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

My goal is to become a great asset with hopes to grow and advance within the company. I am data oriented and professionally prepared to excel in the field, and contribute to organizational objectives.

Educational Background:

High School Dipolma from e.c. glass high, Abilene TX 1/2001 to 6/2004 (Auto Tech)

High School Dipolma from E.C. Glass High School, Abilene TX 1/2001 to 10/2012

Job History / Details:

Summary

My goal is to become a great asset with hopes to grow and advance within the company. I am data oriented and professionally prepared to excel in the field, and contribute to organizational objectives.

Highlights

Great communication skills

quick leaner, multi-task

computing skills 35wpm

good driving skills

physically fit to preform duties

Very reliable and dependable

Accomplishments

Transporter/Driver

Customer Service Rep

Personal Care Attendant

Inspector/Packer

Grill Cook

Experience

January 2012 to October 2012

Draco Abilene, TX

Transporter/PCA

safely transported clients and consumers on routes from one location to another, and also assisted them with daily activities.

October 2010 to December 2011

Teleperformance Abilene, TX

Customer Service Rep

Discuss and help customers with their electric bill, take payments,give deferral, and set up installments.

May 2008 to September 2010

TriTech Labs Lynchburg, VA

Inspector

Observe and inspect before packing product to be shipped out. also kept work area neat and clean at all times.

Education

2014 Cisco college Abilene, TX

Associate Degree Auto Tech

current student expecting Associates degree in 2014.

2004 E.C. Glass High School Lynchburg, VA

High School Diploma standard

Affiliations

E.C. Glass High School girls basketball team (2000-2002)

R.O.T.C rank E3 (2000-2003)

Candidate Resume - Jennifer M Garrett

Contact Information -

Email: abpbyy@r.postjobfree.com

Address:

City: Victorville

State: CA

Zip: 92392

Country: USA

Phone: 760-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

D etail-oriented and driven Executive Assistant with 15 years proven expertise in problem solving and managing daily office functions. Enthusiastic and well-organized with solid background in data entry, schedule management and event planning.

Educational Background:

High School Dipolma from Chapman University, Victorville CA 1/2001 to 5/2003 (Social Science/Organizational Leadership)

High School Dipolma from Victor Valley College, Victorville CA 1/2001 to 10/2012

Job History / Details:

Professional Summary

Detail-oriented and driven Executive Assistant with 15 years proven expertise in problem solving and managing daily office functions. Enthusiastic and well-organized with solid background in data entry, schedule management and event planning.

Core Qualifications

Type 68 WPM

Training and development

Self-motivated

Process implementation

Data management

Client assessment and analysis

Team leadership

Extremely organized

Accounts Payable/Receivable

Meets/exceeds goals

Executive presentation development

QuickBooks

HIPAA compliance

Report development

Account reconciliations

Event management

Budget analysis

Excel Spreadsheets

Experience

August 2012 to October 2012

Westech College Victorville, CA

Student Services Coordinator

Offered promotion to DOE 2 months after employment

Compiled and analyzed data; maintained student database and files

Monitored daily student attendance while providing daily communication with students and staff

Created and managed Learning Resource Center

Facilitated various student events; graduations, orientations, award ceremonies

Conducted staff meetings; Acted as liaison between students & faculty Manages

Connected students with community resourcing, externship sites, and potential employment locations

January 2010 to August 2012

Victor Community Support Services Victorville, CA

Bookkeeper

Facilitated numerous work groups; conducted and organized events

Managed event coordination teams of 15-20

Lead and trained a team of 7 inter-agency bookkeepers to compute and consolidate billing/mandated reports for County of San Bernardino.

Audited, reconciled, collected, distributed, and analyzed statistical data of clientèle; Maintained Client database, charts and chartroom.

Implemented policies and procedures to replace outdated and ineffective standards of practice.

Conducted various intra and inter-agency trainings and conferences; Prepared PowerPoint presentations.

Developed various team building exercises and lead ice-breaker activities amongst diverse demographic audiences.

Supported supervisory and management teams to implement strategic planning and developments.

Provided community resources to clients

Exercised independent judgment and analytical decision-making abilities, while maintaining high level of confidentiality and HIPAA Compliance

Advised teams to strengthen critical thinking skills and take preventative measures; improving upon out-dated practices.

December 2001 to January 2010

Garrett Electric Apple Valley, CA

Office Manager

Maintained confidential employee and client records

Monitored and updated all business licenses, team meeting action items and minutes, insurance policies, various contracts and travel itineraries.

Managed all Accounts Payable/Receivables

Calculated payroll and processed tax payments

Facilitated safety meetings

Recruited and interviewed personnel

Processed new hire and employee termination paperwork

Contract Administrator, Purchasing Agent, Customer Service, scheduled appointments and travel arrangements

September 1998 to June 2003

Accurate Accounting Hesperia, CA

Bookkeeper

Provided excellent customer service

Computed, recorded, and proofread data, records and reports.

Scheduled client appointments

Maintained correspondence with vendors and clients

Streamlined paper flow process, resulting in time efficiency

Performed heavy bank reconciliations and cash flow statements.

Updated and maintained client database

Addressed and resolved non-routine, complex and unexpected variances.

Reconciled bank statements to clients' books and prepared financial statements from client documents.

Reviewed accountantÆs book entries to ensure accuracy of the G/L.

July 1996 to May 2003

R&B Tool Supply Apple Valley, CA

Office Manager

Customer Relations & Retail for manufacturing company.

Computerized invoicing process and trained personnel on QuickBooks.

Purchasing Agent, Managed Shipping and Handling, Monitored inventory, designed stock room for space efficiency.

Invoicing, accounts receivable & payable, processed refunds and issued credit memos as needed.

Prepared and maintained production reports and personnel records.

Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.

Additional Information

Certificate of Typing: 68 WPM

Certificate of Discrimination/Legal Issues for Businesses

Certificate of Conflict Management

Certificate of Office Safety

Certificate of Employee Guidelines to Avoid Sexual Harassment

Certificate of The Impact of Workplace Diversity

Recognized by immediate supervisor 2010 AND 2012 as team TOP leader and 'cheerleader' for Administration Team.

Education

2003 Chapman University Victorville, CA

B.A Social Science/Organizational Leadership

2001 Victor Valley College Victorville, CA

A.S & A.A. Business Administration

Professional Affiliations

American Cancer Society Relay for Life

Coalition for the Protection of Children

High Desert Employer Advisory Council (HDEAC)



Contact this candidate