Customer Service Sales Representative

Erin Wittig

Email: abpbya@r.postjobfree.com

Address:

City: Wayne

State: NJ

Zip: 07470

Country: USA

Phone: 862-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic Sales Representative with over 2 years of B2B sales experience in-person and over the phone. Money-motivated with strong closing skills.

Educational Background:

High School Dipolma from William Paterson University, Wayne NJ 1/2001 to 4/2004 (Elementary Education)

High School Dipolma from Montclair State University, Wayne NJ 1/2001 to 10/2012

Job History / Details:

Career Focus

Energetic Sales Representative with over 2 years of B2B sales experience in-person and over the phone. Money-motivated with strong closing skills.

Summary of Skills

Excellent communication skills

Strong lead development skills

Account development

Self-motivated

Goal-oriented

Client development

Persuasive communication expertise

Networking skills

Excellent negotiating tactics

Developing local contracts

Internet savvy

Interpersonal skills

Accomplishments

Sales

Highest conversion rate for 2011-2012.

A part of a sales team increased revenue by $1 Million by over one year

Prepared and formatted lead reports, enrollment spreadsheets and daily activity reports for monthly review

Developed strong relationships with key referral sources

Advised potential students on academic programs

Identified potential revenue increases through marketing

Professional Experience

10/30/2012 12:00:00 AM

Admission Associate

June 2010-Present

Fortis Institute

Identified prospective customers using lead generating methods and performing an average of 100 calls per day.

Recruiting and selling of Allied Health and Technical certificate programs. This task is achieved through promoting of potential programs.

Communicated with customers, employees and other individuals to answer questions and explain information.

Assisting Director of Admissions in event planning, advertising

Meeting and surpassing monthly goal

Prepare and direct bi-monthly student events

Develop and implement policies for Fortis Students

Make presentation of programs/school/financial assistance to students

Prepare and maintain files on each student

Communicate with each program department

Tour and present school to students

Guide potential students with paperwork for enrollment in the school

Maintain communication with student throughout enrollment and their duration of enrollment

Customer Service Representative

11/2009 07/2010

Medco Health Solutions

Providing one to one client service for Medco Pharmaceutical Benefit members

Addressed customer service inquiries in a timely and accurate fashion.

Provided accurate and appropriate information in response to customer inquiries.

Strong advocate for member needs and concerns

Providing insurance information and eligibility of insurance

Perform billing for purchased refills

Formulated and enforced Service Center policies, procedures and quality assurance measures.

Refilling prescriptions and take inbound calls from members, responding to inquiries

Achieve specific measurement criteria for answering calls in

Personal Assistant

7/2008-Present

JAMES WITTIG, M.D.

Provide service to a New York City doctor with private events, office and household tasks.

Successfully managing and executing tasks

Preparing spreadsheets and mailing lists

Organizing personal and professional projects

Providing weekly personal shopping tasks

Teacher (Basic Skills/Title 1/ Supplemental Instruction) (K 8)

9/2003- 9/2008

Catapult Learning Solutions

ST. MARY SCHOOL

L.I.N.K COMMUNITY SCHOOL

GOOD COUNSEL

SACRED HEART SCHOOL

Provide academic instruction as a member of an education company that provides non-public schools with educational services including basic skills, and state-funded programs such as PL192/193, Title I, and supplemental instruction to classified students.

Remained flexible and accommodating providing children with developmentally appropriate lesson plans.

Increased student learning, self-esteem, and communication by exercising compassion, patience, and understanding. Fostered a relaxed and open learning environment that ensured children were comfortable and valued.

Sustained open communication and flexibility when working with various schools, adapting to various staff, administration, and policies

Developed program to work with students and increase interest in higher learning.

Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies.

Organized grade records to increase reference speed.Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.

Met with parents to resolve conflicting educational priorities and issues.

Education

2003 William Paterson University Wayne, New Jersey

Elemenary Education Certification Elementary Education

2002 Montclair State University Montclair, New Jersey

Bachelor of Arts Speech Communications

Professional Affiliations

National Professional Women Association, 2012

School of Excellence Award-Fortis Institute, 2012,2011

Teacher of the Handicap Eligibility Certification, 2009

National Education Association (NEA), 2007- Present

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